Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,724 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,724 reviews on two platforms, rated 4.9 out of 5 overall.
3,719
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe had a pretty stressful time during our move, due to a bit of a chain and a deadline to meet. All the team were very good indeed particularly Dawn who kept in touch with other agents and did her best to speed things along.
Thanks Neil - Dawn will really appreciate your feedback and was very happy to be of help!
5/5
GoogleThe Church Robinson team at Didcot have done a great job in selling our flat in Didcot, in time, to tight timescales. Dawn Pannell has been unstinting and profressional. Linda and I are very grateful to her for the timeliness of the completion date. I would thoroughly recommend Church Robinson for the professionalism they have shown in buying, selling and managing our property. Marci and Linda Sandels
Thank you so much for this great feedback - Dawn and the rest of team have enjoyed working with you!
5/5
GoogleThe whole of the Jones Robinson team have been fantastic. This began right from the word go and has continued to completion. We have had support and information provided at every stage and I would like to thank them all for their enthusiasm and hard work. Thank you!
Thanks Rachel - we really do appreciate your kind words and wish you well for the future!
5/5
GooglePaula at Jones Robinson was great. She helped progress our sale even out of her normal working hours. Paula played a key role in allowing us to purchase our first home in approx. just 6 weeks.
Thank you Robert, this is great to hear - 6 weeks is amazing! Paula will really appreciate your feedback!
5/5
GoogleWe just completed on the sale of our home via Jones Robinson and i have to say, they provided and excellent service and helped us through the inevitable tricky moments that come with selling any house. Special Thanks to Paula Rudge and James Oldring for keeping us sane and getting us there!!! Thank you
Thank you David, we really appreciate you taking the time to post a review for Paula and James - they enjoyed working with you!
5/5
GoogleMy friend was looking for a property to rent in Didcot and Marta is very helpful with it. She responded quickly and answered all the questions we raised detailly. She managed to keep the rental process smoothly and now my friend has secured a property he like to live in. Amazing and professional service from her and would highly recommend this company to everyone!😄👍
Thank you Kelvin, Marta has been delighted to offer assistance to your friend and we appreciate you taking the time to post a review!
5/5
GoogleVery friendly and helpful staff - they always kept me up to date. Big thanks to Paula and Beth!
Thank you for posting a review, Dan - Paula and Beth will really appreciate your feedback!
4/5
GoogleWe just exchanged on a house today and were quite impressed by Paula Rudge and the way she kept in touch with us and our solicitor regularly throughout to make sure a timely and smooth completion. Thank you Paula.
Thank you Shohreh, we're so pleased you have exchanged today! Paula will really appreciate your kind words, she was delighted to be of help!
5/5
GoogleSmooth process with great communication, and Rhian was very helpful. Highly recommend.
Thanks Dan, we really appreciate your feedback - Rhian will be so pleased!
5/5
GoogleRhian Venning was incredible at finding a property for me and was really helpful in the process of getting documentation sorted for moving into a new place, especially in such a short amount of time. I am really thankful and wish her the best!
Thank you Callum, Rhian will really appreciate your feedback! We hope you are happy in your new home!
5/5
GoogleI'd like to thank Gemma Batey for her brilliant work and very polite and respectful manner dealing with tenants. She is a great asset to the lettings team.
Thank you Venus, Gemma will be delighted to read your comments! We really appreciate you taking the time to post a review for our property management team!
5/5
GoogleSold rented and bought my house through Jones Robinson. Simply your best local Estate agent by mile. I can definitely recommend it. Many thanks to Caroline Maddock the Queen of Southbrook house at Newbury.
Thanks Mus - that's a great review! We really appreciate your kind words and Caroline will love your feedback!
5/5
GoogleI cannot recommend Jones Robinson highly enough, in particular Paula who is an utter legend. She was all over the communications up and down the chain and without a shadow of a doubt we would not be completing before the stamp duty deadline had it not been for her drive and tenacity.
Thank you Simon, Paula really appreciates these lovely comments! We're so glad to have helped you complete before the deadline!
5/5
GoogleOutstanding service and experience! Beth was fantastic. She pitched the valuation perfectly and her online video was so professional. Always on hand to any follow up. Paula too was fantastic ringing me every week with updates. Always so polite and helpful, it was a pleasure having all at Jones Robinson help me with my move. Thank you all.
Thanks Huw, we're so pleased to hear this! Beth and Paula will very much appreciate your feedback and were delighted to be of help!
5/5
GoogleMartin walker has Sold three houses for me and we have brought one from them over the years, always good professional service from the whole team, would highly recommend.
Thank you so much for posting a review - we always enjoy working with you!
5/5
GoogleCourtney was very helpful and honest throughout the entire process of looking to sell our property. Would strongly recommend using their services to family and friends.
Thank you Josh, we really appreciate your feedback - Courtney will be especially delighted to read your feedback!
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5-star rating!
5/5
GoogleWe were delighted with the service we received from the whole team at Jones Robinson. Their sales staff are all highly professional and thoroughly engaging. Thanks so much to Michael, Kate and the rest of the team!
Thank you so much Adrian, we really appreciate you taking the time to post a review and were very pleased to have been of help!
5/5
GoogleVery pleased we chose Jones Robinson to sell our house. Michael and his team couldn’t have been more helpful every step of the way. Excellent service thank you.
Thank you so much, Heather, our Marlborough team loved being of help and Michael will be thrilled to read your feedback!
5/5
GoogleWe have just purchased a property in Marlborough and the service we received from Michael and the team at Jones Robinson has been nothing but outstanding. At a very stressful time they reassured and supported our purchase. I cannot rate them highly enough.
Thank you so much Simon, we are so pleased you were happy with the service received from Michael and the Marlborough team!
5/5
GoogleRecently sold with Jones Robinson. Highly recommend Michael and the Team at the Marlborough office.
Thank you Sandra! Our Marlborough team have loved being of help and Michael really appreciates your recommendation.
5/5
GoogleExcellent rental service. Highly recommended to other landlords. My next property will be ready in about 4 months and I will definitely be using Jones Robinson's Lettings crew.
Thanks Sean, we really appreciate you posting this review for our Lettings team, they have loved being of service to you and look forward to helping you in a few months!
5/5
GoogleExceptional service from the whole team at the Marlborough office. Very helpful and attentive. Communication was excellent and regular. Wouldn’t hesitate to use in the future.
Thanks, Chris, we really appreciate your comments, our Marlborough team have loved being able to help you!
5/5
GoogleI found Jones Robinson and specifically Deborah a pleasure to work with during my recent house move/purchase - bucking the cliched attitudes towards estate agents. Efficient, responsive, reliable and helpful. I would certainly use them again.
Thank you Alice, we are so grateful you have taken the time to post a review, Deborah enjoyed being of help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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