Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,725 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,725 reviews on two platforms, rated 4.9 out of 5 overall.
3,720
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMy husband and I highly recommend using Jones Robinson, the service they gave was second to none. Right from the outset Rosie and Kate were exceptional in the service they gave us in selling our house and purchasing our forever home. They …
Thank you Tracy, we really appreciate your feedback. Rosie and Kate loved being of help!
5/5
GoogleI would highly recommend choosing Jones Robinson, Marlborough to sell your home. Michael and his team are friendly and professional in all areas and were always happy to guide and advise during a difficult divorce sale. The way which Jones …
Thank you Kim, that's lovely feedback for Michael, Kate and Deborah, they will be so pleased to read your review! We hope we can help again in the future!
5/5
GoogleFrom the first point of contact with Michael and the team at Jones Robinson it was refreshing to be dealing with people who are engaged, responsive and knowledgeable. …
Thanks Ed, we really appreciate your feedback, Michael and the team were delighted to be of help!
5/5
GoogleJones Robinson were great! Selling Mum's house remotely in Marlborough wasn't going to be easy - my brother lives 230 miles away and I'm 100 miles away. …
Thank you Liz, that is a super review for our Marlborough team! Kate will be thrilled to read your feedback!
5/5
GoogleI purchased thru Jones Robinson and was very impressed Deborah was my point of contact and was always friendly but very professional thru a sometimes difficult time …
Thanks John, we really appreciate you taking the time to post a review for our Marlborough team - Deborah will be delighted to read your feedback! We look forward to helping you again in the future!
5/5
GoogleWe used Jones Robinson, Marlborough, to sell our house at the end of last year and are so pleased that we chose them. We cannot fault their professionalism and recommend them to all. Everyone is so friendly, knowledgeable and helpful. From …
Thank you Sarah, we really appreciate you taking the time to post such lovely comments - our Marlborough team were so pleased to help!
5/5
GoogleWithin the last few months I have been working with Jones & Robinson to sell my property but also make a purchase. I could not fault their services at all, every member of the team I have had the pleasure of speaking to are extremely …
What lovely comments, Cheryl, thank you so much for taking the time to post this review for our Marlborough team, we really appreciate it and are very happy to be of help!
5/5
GoogleI cannot recommend Jones Robinson enough, from the outset i experienced a fantastic service from Kate. From the first time I met her she was knowledgeable, insightful, supportive, honest, professional, communicative and very caring. All the …
Thank you Rebecca, that's such super feedback, we really do appreciate it and Kate will be delighted to read your comments - we look forward to being of help again!
5/5
GoogleI would highly recommend using Jones Robinson Estate Agents. I contacted Michael when he first arrived in Marlborough and he impressed me with his work ethic from day one. I knew immediately that I wanted to use Jones Robinson. He marketed …
Thank you Anthony, it's so kind of you to post a review for our Marlborough team, Michael loved being of help and will be delighted to read your comments!
5/5
GoogleWe are delighted with the professional assistance we received from Laura at Jones Robinson when renting out our property. From the outset she was quick to respond to all our communications and kept us updated with developments. She was …
Thank you Beverley, we do appreciate you posting a review for Laura and Vanessa, and the team look forward to helping you again in the future!
5/5
GoogleWe purchased via Jones Robinson -everything was amazing. Kate who dealt with our offer was fantastic but the real star was Caroline Maddock our Sales Manager. She was nothing short of fantastic, kept us informed at every step, her response …
Thanks Samantha, that's such great feedback, we really do appreciate it. Caroline and Kate will be delighted to read your comments!
5/5
GoogleKate Ormond was extremely friendly and very professional and very helpful with all our queries. We had several queries that needed to be resolved and nothing was too much trouble. Even after we bought the house she followed up with some …
Thank you Bryan, that's great feedback and we really appreciate you taking the time to post your review!
5/5
GooglePhenomenal job. I believe that the Jones Robinson team and particularly Kate enabled us to get the price we expected and the conveyancing we demanded. …
Darren, thank you so much for this review and also your kind email you sent to our managing director today singing Kate's praises - we really do appreciate you making the effort to acknowledge her hard work, it makes it all worthwhile! I hope you are soon settled in your new home!
5/5
GoogleFrom start to finish, Michael was incredibly personable, attentive and professional. It's been a longer process than expected with an election, Brexit and then Covid slowing things down, but Michael's level of service was unwavering. Not …
Thank you Aaron, that's so kind of you to post a review, we really appreciate and Michael, Rosie and the Marlborough team will be delighted to read your feedback!
5/5
GoogleJones Robinson are by far the best estate agency we have ever dealt with. We've moved pretty regularly throughout our working lives so have had reason to deal with a few estate agents in that time particularly given that our moves have …
This is such a fantastic review, Simon, thank you so much for taking the time to post your feedback. Rosie and the team were so pleased to be able to help!
5/5
GoogleAfter viewing some houses with Jones Robinson Marlborough recently, I'd highly recommend them. Michael, Kate, Deborah and Sophie have all been incredibly professional, helpful and punctual when dealing with my requests and questions. Thanks …
Thank you Lucinda, we really appreciate your feedback and were so pleased to be of help! Hope we can help you again in the future!
5/5
GoogleThroughout the process of selling my Mother’s house, Kate and the team were a pleasure to deal with and thoroughly professional. Questions were always answered, calls were always replied to and we were always kept informed. Despite …
Thank you David, we really appreciate you taking the time to post a review - Kate will love reading your feedback!
5/5
GoogleSelling our home through Michael and his team at Jones Robinson, Marlborough, was the best decision. They were utterly professional, from initial meeting, market appraisal through to completion. Their website and online presence is up to …
Thank you so much for these amazing comments Jo! Michael and the team will be delighted to read your feedback and look forward to helping you again in the future!
5/5
GoogleJones Robinson Marlborough were superb in supporting us over the last 2 years as we rented our home, and the sold with them. Michael and the team were very attentive, continually updating us on progress and offering sound, honest advice …
Thank you so much for this lovely review, Harry - Michael and the team have been delighted to help and will absolutely love reading your feedback!
5/5
GoogleA great team with Michael at the helm but each one, Kate, Deborah and Jenny were all professional, empathetic, and friendly. All were knowledgeable about the local area, and I felt confident when they did a viewing on my behalf. I felt a …
Thank you Carol, we really appreciate your kind words! Our Marlborough team will be delighted to read your feedback and were, of course, very happy to be of help.
5/5
GoogleI recently sold a property in Burbage using Michael and his amazing team. I had my property on the market before going to Jones Robinson for three months and had no interest. Despite the lockdown Jones Robinson sold the property and gave …
Thank you so much for this lovely feedback! Michael and the team have loved being of help and really appreciate your recommendation!
5/5
GoogleWe have just bought & sold through the Jones Robinson team in Lambourn & I could not have been happier with the service we received. Having worked within the property industry for over 18 years, I have high expectations & they did not …
What an amazing review, Rebecca - thank you so much for taking the time to post your comments! Jo, Toyah and Clare will be absolutely delighted to read your feedback!
5/5
GoogleJo, Toyah and Clare are the best, most supportive estate agents I have ever dealt with. I was having a very difficult time in my life and was very stressed and the team helped me manage, found me a buyer quickly and have supported me in …
Thank you Ruth, our Lambourn ladies will love reading your feedback and were absolutely delighted to be able to help!
5/5
GoogleWhat amazing service from Torah and Jo, hopefully I will never have to move again, but if I did it would be with Jones Robinson …
Thank you Mark, we really appreciate your feedback! Jo and Toyah were so pleased to be of service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Newbury won Platinum; Jones Robinson, Didcot won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold; Jones Robinson, Lambourn won Trusted Agent.
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