Trusted Agent profile · Berkshire, Oxfordshire and Wiltshire
Verified
★★★★★
3,733 reviews across 6 offices and 2 platforms
Jones Robinson has six offices, in Newbury, Didcot, Devizes, Marlborough, Lambourn and Pewsey (Berkshire, Oxfordshire and Wiltshire). Together they have 3,733 reviews on two platforms, rated 4.9 out of 5 overall.
3,728
Reviews on Google
All 6 offices
5
Reviews on The Trusted Agent
All 6 offices
945
Reviews on allAgents
All Jones Robinson branches
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have sold my property through Jones Robinson and everything I want to say is a big thank you to Paul Evans and Caroline Maddock. Both did an excellent job ...Read all 2 from sellers
Buying or selling property is, at the best of times, frustrating and stressful! Caroline Maddock has been so very helpful, cheerful and a joy to work with and I ...Read all 2 from buyers
Went through the referencing process, left the deposit, first month rent, signed the agreement - only to find out that the landlord cannot sing the contract ...Read the review from tenants
Jones Robinson's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently sold a flat in Newbury through this agency. The service offered was excellent. From the very professional sales video of the property (which brought rapid results in finding a buyer) to the final completion, I always felt the … More
Thanks John, that's great feedback - we loved being of help, and Ed and Paula will be chuffed to read your comments!
5/5
GoogleGreat Service. Very impressed with the interactions I have had with the staff at Jones Robinson. Met with Daniel to view a property and was very impressed by his professionalism. Lucy and Lisa have been very prompt with their responses and have understood my requirements well to propose properties that will fit my needs. Each one them willing to go the extra mile to make things work for the Customer.PositiveResponsiveness, Quality, Professionalism
Thank you so much for this great review! Daniel, Lucy and Lisa will be so pleased to read your feedback!
5/5
GoogleChurch Robinson recently dealt with our house sale. They were outstanding from the outset. Professional, knowledgable advice, delivered in a friendly, “non-sales”- like, normal way. Communication was excellent throughout, they were super responsive and kept us updated and well advised at every step. Even when the house sale started to wobble, the team at Church Robinson got the job done, and made it happen for us. Thank you to Gary and all the sales team.PositiveResponsiveness, Professionalism
Thank you, Karen, we really appreciate your feedback - Gary and the team will love reading this review!
1/5
GoogleRating only, no written review.
Thank you for leaving a rating. We’re sorry you were not satisfied with your experience and we'd appreciate any specific feedback on accounts@manningfordcroft.co.uk so we can improve our service in future.
5/5
GoogleWe had Neda looking after us and she's been amazing from start to finish.
5/5
GoogleLucy and Vanessa were very helpful when looking to find somewhere to rent for me and my partner. Very patient, friendly and helpful. Strongly recommend for people looking to rent
Thank you Ben, we really appreciate this review - Lucy Cook and Vanessa will be so pleased to read your feedback!
5/5
GoogleLisa at the front desk was incredibly helpful and professional. She addressed my concerns and helped me find some properties that I will be able to look at. Very good customer service
Thank you Stephen, Lisa was delighted to be of help and will love reading your feedback!
5/5
GoogleAmazing experience with Jones Robinson. Spoke to one Lucy that made it all seem stress free. The lettings manager Lucy was so good at keeping us up to date with the process and always on call to help. She always seemed organised. All in all the Jones Robinson team made moving so great.
Thank you Emma - Lucy Cook and Lucy Coombes will both be delighted to read your comments!
5/5
GoogleI used Jones Robinson of Devizes to sell my current property (complete this Friday). I've found them, and especially Rosie, to be very professional, good communicators and with their fingers on the pulse. They did everything expected of …
Ryan, thank you so much for posting your feedback, we really do appreciate it - Rosie and her team loved being able to help! We will certainly forward your comments to our conveyancers.
5/5
GoogleWe were purchasers of a cottage where Jones Robinson were acting for the vendors. We found them to be very professional and helpful in our negotiations with the vendors, particularly in this tough COVID world we are currently in. …
Thank you Christopher, we are so grateful for your comments, Andrew and the team were delighted to be of help!
5/5
GoogleMy elderly grand parents have recently returned to the country after many years in France. Andrew and Dora helped tremendously in identifying a suitable property for them and then in overseeing a seamless purchase. The staff at James …
Thank you Charlotte, we are very grateful you have taking the trouble to post a review for Andrew and Dora, they will be delighted to read your feedback and were very pleased to be of assistance! We hope your grandparents will soon be settled in their new home.
5/5
GoogleWe have recently sold our property through Andrew and Mikyle at Jones Robinson and would like to say what an excellent job they have done from start to finish always keeping us informed of progress on a regular basis and both very helpful …
Thanks, both of you, we really appreciate your feedback! Andrew and Mikyle are delighted that you have posted a review!
5/5
GoogleFinding a rental property in the UK is difficult enough; finding a rental in the UK when you are on the other side of the world is significantly more difficult, but having Sian Cockerell looking after us has made the whole process much …
Thanks Steve, we really appreciate you taking the time to post a review and, of course, are delighted to be of help. Sian will be pleased to read your feedback!
5/5
GoogleWe sold my parents' property through Jones Robinson who were excellent in every respect. It was a long process as 2 sales fell through (no fault of Jones Robinson) and the covid restrictions delayed things further but they were …
Thank you Hamish, that's such great feedback, we really appreciate you taking the time to post your comments. Mikyle and Andrew will be delighted!
5/5
GoogleWe initially spoke to Brittany about a property that had just been let. She listened to us as we explained about our situation and we felt that she really cared and understood, and she was super positive. We left the conversation feeling …
Thanks James, that's great feedback and Brittany will be delighted to read your comments. Hope you are now settled in to your new home!
5/5
GoogleAll the staff are committed to getting you a fair price for your property and to make the experience as easy as possible. Andrew worked consistently to ensure it was a stress free experience. Charlie produced a great brochure enhancing the …
Thanks Dan that's super feedback - Andrew, Charlie and Rosie will very much appreciate your lovely comments!
5/5
GoogleJones Robinson helped us sell our aunts' property. They did a great job, acting swiftly so that within days of the property being on the market we had a viewing day set up with a high number of viewings booked. They kept us fully informed …
Thank you Gillian, we really appreciate you taking the time to post a review and were delighted to be of help!
5/5
GoogleWe bought our home via Jones Robinson. It was a tricky sale and our circumstances needed the team to be understanding. Andrew pursued our interests with courtesy and professionalism. When he was busy Rosie stepped in and looked after us …
Thank you for your very kind recommendation Wyll, we really do appreciate it - Andrew and Rosie will love reading your feedback!
5/5
GoogleThank you so much to the team at Jones Robinson for selling our mums house at a particularly emotional time. The professionalism of the team and commitment to finding a buyer was exceptional. Communication, simplicity, compassion, …
Thank you Jenny, we are delighted to read your feedback - the Devizes team will really appreciate your kind words!
5/5
GoogleWe sold with another agent and that was a good experience too. We bought through Jones Robinson and found them to be very professional and supportive to both parties. They were able to give good information about a few properties we viewed …
Thank you Lesley, we're so pleased to hear this! Good luck in your new home!
5/5
GoogleJones Robinson were the Estate Agents for the property we were buying. I have to say they were helpful & highly professional throughout the whole process. …
Thank you Fiona, we're so pleased to read your lovely comments! Welcome to Devizes, we hope you are soon settled in your new home!
5/5
GoogleI have just sold and purchased through Jones Robinson in Devizes and I can only say that their service was exceptional. All staff have been very easy to deal with, very clear in their comments and needs, making the whole process very slick, …
Thank you so much for taking the time to post this super recommendation, Robert - the Devizes team will be delighted to read your comments, Andrew especially!
5/5
GoogleWe recently concluded the sale of our property through Jones Robinson, Devizes. The whole team from initial consultation to completion were both professional and very helpful. Prospective buyers were all escorted, negotiations for the sale …
Thank you Nigel, our Devizes team will really appreciate your feedback and were very happy to be of help!
5/5
GoogleI recently purchased a property through Jones Robinson in Devizes. Throughout the process my main contact, Andrew Francis was very professional and courteous. …
Thank you for taking the time to post a review, Steve - Andrew and the team will be delighted to read your feedback and were very happy to be of help!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newbury has the most, with 1,935 reviews rated 4.8 out of 5, followed by Didcot with 622.
The six Jones Robinson offices, by town:
Yes. In The Trusted Agent 2026 awards, Newbury won Platinum, Didcot won Platinum and three more branches won awards.
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