Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJohn German have been absolutely fantastic throughout the sale of our property, from the 1st day we met Simon to value our property and give us advice on a successful sale through to completion the whole process has been a dream, this was made possible by the whole team at the branch. Communication has been excellent from feedback on viewings to sales Progressor reports on solicitor activity. Highly recommended for a professional service with highly competitive fees.
Matt · 12 June 2023 · John German Burton-Upon-Trent
Agent replied · 11 June 2024
Thank you so much for your 5 star review, it's much appreciated. Delighted we could assist you and we'll pass on your comments to the branch, and Simon himself. Kind regards - Andy Jones, Director.
★★★★★ 5/5
TrustpilotAmazing agents in Uttoxeter
Amazing agents in Uttoxeter! Jessica Norton was outstanding when we suffered an unbelievably difficult chain! She basically saved us from loosing our house that we wanted to buy! She deserves a pay rise! Great work team!
Steve · 15 May 2023 · John German Barton Under Needwood
★★★★★ 1/5
GoogleExtremely rude and unprofessional.
Ben · 17 April 2023 · John German Barton Under Needwood
Agent replied · 11 June 2024
Mr Hogarth, we're so sorry to read your review and of course, we'd always want to rectify it where at all possible but as we can't find you on our system, we're unable to call and speak with you. If you'd like to supply us with a contact number, we'd be keen to speak with you to help in any way we can. All the best - Andy Jones, Director.
★★★★★ 5/5
GoogleGreat service, kept me informed at all stages in the process and chased solicitors for updates as required. I would highly recommend John German.
Alison · 17 April 2023 · John German Barton Under Needwood
Agent replied · 11 June 2024
Dear Alison, thank you for your 5* review and kind comments. Very happy to know our communication was on-point and that you'd recommend us - please do. We truly wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleExcellent service from all at John German, especially Vicky who always kept us informed of outcomes and helped make a very slow process (due to solicitors) a little easier. Thanks for a great service.
Linda · 17 April 2023 · John German Barton Under Needwood
Agent replied · 11 June 2024
Thank you so much for your review, it's much appreciated, especially when individuals are mentioned so fondly. So again, thank you for the review and we wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleLiz and Simon have been fantastic to deal with selling our beautiful home to allow us to move to retire to Scotland. Great at keeping us up to date with viewings and progress. Highly recommend.
Wendy · 17 April 2023 · John German Barton Under Needwood
Agent replied · 11 June 2024
Dear Wendy, thank you so much for taking the time to leave such warm feedback. Best wishes for your retirement and move to Scotland!
★★★★★ 5/5
GoogleWe have done business with John German on several occasions. Each time the staff have been professional, attentive and timely with communication. It really helps when you have friendly people who work with you to sell and acquire properties. Good company! Highly recommended.
Paul · 16 April 2023 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Dear Paul, Thank you for leaving such a fantastic review which I will pass on to the team straight way! Very grateful... all the best.
★★★★★ 5/5
GoogleWe have dealt with many estate agents in our lifetimes but none as good as these. David and his super team are very efficient, professional but above all personable. Every box has been ticked so far and we would recommend them to anyone .
Keren · 16 April 2023 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Thank you so much for your review and amazing comments. Delighted that David and the Ashby team, as always, have offered such a great service and so again, thank you. We wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleThis is the second house I have sold in the last 3 years through Ashby John German. David is fantastic to deal with so professional and knowledgeable. Chelsea and the sales team were amazing, they sold the house quickly before it went to the open market in fact. Jo in sales progression helped get the sale through to exchange and completion.
I can’t recommend the team enough at the Ashby office, they are kind and caring and offer a highly professional service.
Lee · 16 April 2023 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Many thanks Lee for taking the time to leave us a review. We hope you'll be very happy in your new home!
★★★★★ 5/5
GoogleAlthough I didn't end up renting a property with JG. I wanted to write a review as from the first communication to the viewing of a property, I thought the letting agent Suzie was professional and knowledgeable.
When it came to answering questions and returning my calls, nothing was too much bother. This will ensure I keep JG in my mind for any future housing needs. Thanks Suzie.
N · 16 April 2023 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Thank you for your review, it's very much appreciated. Delighted to read that John German, and Suzie, delivered such a service. We'll be sure to pass this on and again, thank you - Tracey Glenn, Director.
★★★★★ 5/5
GoogleI cant speak too highly of my experience with John German in Ashby. Unfortunately I was unable to use John German in the end to sell my house but the advice I had from yourselves was fantastic, really helpful and much appreciated. I would not hesitate to recommend you to friends and family. Keep up the good work!
Julia · 16 April 2023 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Dear Julia, thank you so much for your 5* review and your positive comments. We're glad that, despite the fact we didn't sell your home, we could offer such sound customer service and we wish you all the best for the future. Regards - Andy Jones, Director.
★★★★★ 5/5
GoogleWe were very impressed in the way David, Ian and the Ashby team dealt with our house sale. Called the office Tuesday, valuation by the Wednesday, photos/write up and rightmove completed by Friday. Viewings by Saturday and SOLD 3 times by the end of the weekend. Couldn’t be happier with the service we received. Would recommend this estate agents over any of the others in the area.
Mr and Mrs Leafe
Clare · 16 April 2023 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Mr and Mrs Leafe, thank you so much for such a review; it's much appreciated. Absolutely delighted that we delivered all of the service above and we'll pass your kind comments onto everyone in our Ashby office. Again, thank you and we wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleExcellent service from John German, especially Liz and Vicky who were very accommodating, kept on top of everything and kept us informed throughout. Thank you.
Philip · 16 April 2023 · John German Barton Under Needwood
Agent replied · 9 June 2024
Thank you for the 5* review and kind comments which, of course, we will pass on to the individuals mentioned. Thanks again and we wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleRating only, no written review.
Tony · 10 December 2022 · John German Ashbourne
Agent replied · 9 December 2024
Thank you for the 5*'s Brett, much appreciated. Best wishes - Andy Jones, Director.
★★★★★ 5/5
GoogleJohn German Burton team was very helpful from start to finish, Stephen the Sales Progressor was fantastic.
Anne-Michelle · 10 December 2022 · John German Burton-Upon-Trent
★★★★★ 5/5
GoogleSelling my Dads retirement apartment was a very stressful time for me. Me spending a lot of time outside of the U.K., restricted viewings due to Covid and a very difficult buyers solicitor to deal with had me tearing my hair out. Liz was the calming influence throughout the process giving me reassurance when required and driving the sale completion forward to a satisfactory result. Professional from beginning to end, I cannot recommend Liz highly enough, she will be my first port of call when I sell my U.K. home and look to upsize.
Belinda · 13 October 2022 · John German Barton Under Needwood
Agent replied · 11 June 2024
Dear Belinda, thank you so much for your kind words and your 5* review. Liz's customer service is outstanding and we're delighted that we could help sell your home, We wish you all the best - Andy Jones, Director.
★★★★★ 5/5
GoogleLaura Francis is absolutely brilliant, Nothing is ever to much to ask. Always responds fast to emails with outstanding customer care. Highly recommend Laura & thankyou for always being so helpful.PositiveProfessionalism
Sasha · 28 August 2022 · John German Loughborough
Agent replied · 19 June 2024
Dear Sasha, we're so appreciative of this fantastic 5* review. Laura is brilliant, as is her customer service, and we thank you so much. All the best - Tracey Glenn, Director.
★★★★★ 5/5
GoogleSuperb experience selling our house in Loughborough through these recently; professional, friendly, prompt responses and super helpful every step of the way. We arranged for separate photos through a local independent photographer, recommended by them, but they did provide a superb 360 photo portfolio for our house listing. All viewings were followed up on and feedback provided to us and when we entered the best and final stage of our sale, this was all handled excellently and fairly. Competitively priced rate and dedicated staff to handle each stage of the process, we highly recommend them to sell through.
As sellers, we were very conscious to choose an agent that we knew would also offer the best customer experience. Having ourselves been looking and viewing many properties for a long time, we got a good idea of the 'good' and the 'bad' ones. Surprisingly, a lot of other agents in the area we found lacked basic customer service, for example either not getting back to enquiries to book viewings or taking too long to do so (time being a critical factor this past year with how the market has been). John German were always incredibly responsive and helpful, so naturally we wanted to go with them when we sold as we knew when we did find our buyer, we had the best chance of that buyer being actively communicated with!PositiveResponsiveness, Quality, Professionalism, Value
Neil · 28 August 2022 · John German Loughborough
Agent replied · 19 June 2024
Dear Neil, Thank you SO VERY much for your outstanding 5* review for the Loughborough office. It will be my absolute pleasure to pass this on to the team who will be delighted with your very kind words.. Wishing you all the very best.
★★★★★ 5/5
GoogleI received fantastic service from Emily at John German Estate agents. She was extremely attentive and very professional at all times. Her telephone manner was always friendly and she kept me updated at all times. I really can't thank Emily and the Girls at John German Estate Agents Burton on Trent enough.PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 26 August 2022 · John German Burton-Upon-Trent
Agent replied · 11 June 2024
Michelle, I cant thank you enough for such an outstanding 5* review! Wow! It will be my pleasure to pass your kind words on to Emily and the Team at Burton... I wish you all the best...
★★★★★ 5/5
GoogleVery professional state agent and great staff, friendly and very responsive!
Landlords (couple) "amazing" Glad I met them.PositiveResponsiveness, Quality, Professionalism, Value
Karwan · 25 August 2022 · John German Derby
Agent replied · 20 June 2024
Thank you so much for your 5* review!
★★★★★ 5/5
GoogleI had a good experience with the agents at John German. From the viewing to the preparation and then moving day, everything was handled professionally, friendly and responsively by Becky and Charlotte.
During the application process, answers to my questions via emails and phone calls were always prompt, patient and informative. Very pleased with the process. Thank you.PositiveResponsiveness, Professionalism
Terry · 25 August 2022 · John German Derby
Agent replied · 20 June 2024
Thank you so much for your 5* review Terry!
★★★★★ 5/5
GoogleFrom the beginning, right through the process John German were extremely professional and so friendly. Replied very quickly to all my questions and were really helpful after we’d sold our house. Many thanks to James who was brilliant but an extra special thanks to Emma who was unbelievable along the way and replied to my emails at all hours, at weekends and on her days off. She is a fantastic asset to John German and we would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value
Mandy · 25 August 2022 · John German Ashbourne
Agent replied · 15 June 2024
Dear Mandy, thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team & your lovely words for James & Emma . We look forward to working with you in future!
★★★★★ 5/5
GoogleRating only, no written review.
Elena · 21 June 2022 · John German Derby
★★★★★ 5/5
GoogleLettings staff are always happy to help, and quick to respond to maintenance issues.
Reuben · 21 June 2022 · John German Derby
Agent replied · 20 June 2024
Thank you for your 5* review Reuben!
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