Trusted Agent profile

John German estate agents in Burton-Upon-Trent, Uttoxeter, Ashbourne and 4 more

4.8

★★★★★ Excellent

949 reviews across 7 offices and 2 platforms

John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

932

Reviews on Google

All 7 offices

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17

Reviews on Trustpilot

Business-wide

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Our offices

John German's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 924 reviews on Google only. Show every review

5/5

Google

I honestly can't thank the team at John German enough for everything they did for my parents. What was already a difficult and emotional sale and purchase was made so much easier thanks to their professionalism, kindness and support particularly from Jo and Sarah. They were always on hand to help, kept us updated and were incredibly proactive in making sure everything kept moving forward. Nothing ever seemed too much trouble, and they genuinely cared about getting the best outcome for my parents. At what was a particularly stressful time for our family, having people we could rely on made such a difference. We really couldn't fault them in any way and are so grateful for everything they did to get us through to completion. A huge thank you to Jo, Sarah and the whole team. I wouldn't hesitate to recommend them!

Chrissy · 9 October 2026 · John German Ashby-De-La-Zouch

5/5

Google

The whole team were helpful, supportive and friendly. Brandon kept in touch with me throughout the whole process and was very professional.

Sue · 9 October 2026 · John German Ashby-De-La-Zouch

5/5

Google

John German's agent was very helpful - polite and friendly...so far the experience has been painless and we're looking forward to completing the deal without too much hassle - thank you Brandon.

Colin · 9 October 2026 · John German Ashby-De-La-Zouch

5/5

Google

Becci from John German Uttoxeter was incredibly helpful during the sale of my property. Her communication and the way she kept everyone informed of updates was brilliant and so appreciated!! I would recommend John German specifically for the Sales Progression offered there

Leah · 9 October 2026 · John German Uttoxeter

5/5

Google

The John German Uttoxeter team has been absolutely brilliant throughout the whole of our selling process. Professional, friendly, communicative and readily available. We recommend them all unreservedly! Thank you all

Alison · 9 October 2026 · John German Uttoxeter

5/5

Google

Fantastic service from both Jayne and Becci throughout our purchase, providing support when our useless solicitors let us down

MitB · 9 October 2026 · John German Uttoxeter

5/5

Google

Laura Marshall was amazing through the sale of my property. She was very efficient she communicated thoroughly. She made the process easy. I wish I put my house on the market and used her initially I had the worst experience with another …

Sharon · 5 October 2026 · John German Loughborough

Agent replied · 12 October 2026

Thank you so much, Sharon, for taking the time to leave such a wonderful five star review for the Loughborough Team . We’re delighted to hear how happy you were with the service Laura provided throughout the sale of your property. It’s … More

5/5

Google

Couldn't fault the service from start to finish

Zoe · 5 October 2026 · John German Ashby-De-La-Zouch

Agent replied · 12 October 2026

Thank you for your 5-star review for the Ashby Team Zoe , they will really appreciate the feedback . We wish you all the very best for the future , with kind regards Sarah Hill Area Sales Director

5/5

Google

During a difficult time, John German provided a highly professional service that ran smoothly from start to finish. Communication throughout was excellent, and I always felt well supported. I am very pleased that we chose to use this service and would have no hesitation in recommending them.

Terri · 5 October 2026 · John German Ashby-De-La-Zouch

Agent replied · 12 October 2026

Dear Terri, Thank you so much, for your wonderful 5-star review for the Ashby Team , It was an absolute pleasure to help you, and we're delighted to hear that you had such a positive experience with our Ashby team. Your kind words and support mean a great deal to us. We truly appreciate you choosing John German and taking the time to share your feedback. If we can ever assist you again in the future, whether it's buying, selling🏡😊We wish you all the very best , with kind regards Sarah Hill Area Sales Director

5/5

Google

If you are looking to purchase a house, John German would be my first choice. The service we received from the Ashby branch went well above what we expected and experienced with other estate agents. Our primary contact was Sarah and she kept us well informed across the negotiation process, communicating with us regularly and keeping us up to date with the latest news on the property. Luckily for us, we managed to make a deal work and we are in the process of buying our next home. I can honestly say this sale would not have happened if it wasn't for the work Sarah put in and I hope this review reflects the recognition she deserves. Thank you.

Gabriella · 5 October 2026 · John German Ashby-De-La-Zouch

4/5

Google

I was very impressed with the sales progresser Jo. She was always willing to help and I needed her a lot to chase the vendor, and their solicitor. I even needed her after the sale and she helped me.

Ann · 5 October 2026 · John German Ashby-De-La-Zouch

Agent replied · 12 October 2026

Thank you so much for your lovely 5-star review, Ann for the Ashby Team. We're delighted to hear that Jo was able to support you throughout your purchase and make such a positive difference. Buying a home can sometimes be challenging, so we're pleased that her persistence in chasing updates and keeping things moving helped make the process easier for you. It means a great deal to us that Jo was there for you not only during the transaction but even after completion when you needed further assistance. She genuinely cares about our clients, and we're sure she'll be thrilled to read your kind comments. Thank you again for taking the time to share your experience. We wish you every happiness in your new home and hope you'll think of us if we can help you again in the future, with kind regards Sarah Hill Area Sales Director

5/5

Google

This is our second time dealing with John German, firstly with Stafford Office & then Uttoxeter, an amazing experience from start to finish, Emily, Debbie, Jayne, Charlotte, Matt & Becky have been so helpful, so informative & have kept us updated every step of the way, you pay for what you get - an excellent service beating the likes of Yopa & Dourish & Day by miles, thank you John German Uttoxeter for everything, highly recommend

Roger · 2 October 2026 · John German Uttoxeter

Agent replied · 16 October 2026

Thank you so much, Roger, for such a fantastic 5 star review for the Uttoxeter Team , and for choosing John German for a second time! We’re delighted to hear that you’ve had such a positive experience with both our Stafford and Uttoxeter teams. It’s wonderful to hear that Emily, Debbie, Jayne, Charlotte, Matt and Becky were all so helpful, informative and kept you updated throughout. We really appreciate your kind words and recommendation, it means a lot to the whole team. Thank you again for your continued trust and support! with kind regards Sarah Hill Area Sales Director

5/5

Google

Very professional and friendly team. Kept up to date. Always returned calls. Would recommend this company.

Gail · 28 September 2026 · John German Ashby-De-La-Zouch

Agent replied · 12 October 2026

Thank you so much for your lovely 5 -star review for the Ashby Team Gail, It was a real pleasure helping you with your move. We're so pleased to hear that you found the team professional, friendly and easy to get hold of throughout the process. We know how important regular updates can be when you're moving home, so it's wonderful to hear that you felt kept informed and that any calls were returned promptly. That's exactly the experience we aim to provide. Your recommendation means a great deal to us, and we're grateful that you took the time to share your experience. We wish you all the very best and hope you'll think of us if we can help again in the future, with kind regards Sarah Hill Area Sales Director

5/5

Google

Really pleased with the friendly & efficient service we received during our recent house purchase. Would happily recommend them.

John · 27 September 2026 · John German Ashbourne

Agent replied · 11 October 2026

Thank you so much, John, for your fantastic 5-star review for the Ashbourne Team ! We’re delighted to hear that you were so pleased with the friendly and efficient service you received from our Ashbourne team during your recent house purchase. Making the process as smooth and straightforward as possible for our clients is really important to us. It’s wonderful to know you would happily recommend us, and we really appreciate you taking the time to share your experience. Thank you again, John, and we wish you all the very best in your new home! 🏡with kind regards Sarah Hill Area Sales Director

5/5

Google

The team at John German were excellent when buying our house recently - professional, considerate and happy to answer our questions. They kept us in the loop at every stage which was very useful and appreciated. Thank you for all your help!

Lucy · 25 September 2026 · John German Uttoxeter

Agent replied · 16 October 2026

Thank you so much, Lucy, for your wonderful 5-star review for the Uttoxeter Team ! We’re delighted to hear that you had such a positive experience with the team at our Uttoxeter office. It’s fantastic to know that you found everyone professional, considerate and always happy to answer your questions throughout the purchase of your home. Keeping our clients informed at every stage is something we really value, so we’re particularly pleased that you found this helpful and appreciated the communication. Thank you again for choosing John German and for taking the time to share your lovely feedback. We wish you every happiness in your new home! 🏡with kind regards Sarah Hill Area Sales Director

5/5

Google

Amazing from start to finish, through the whole process of combining two difficult chains. Someone was always on the end of a phone call and we were kept up to date with the latest events of which there were many! …

Tim · 21 September 2026 · John German Loughborough

5/5

Google

A very helpful team, found a reliable buyer and helped to progress a quick sale. Much appreciated

Sazbee · 21 September 2026 · John German Loughborough

Agent replied · 19 June 2024

Thank you for your review Sarah! I will pass on your thanks to our lettings and management team. Suzie, Izabel and Laura will be very pleased that they have received such an excellent review! Kind regards Tracey Glenn, Lettings Director

5/5

Google

Worked with John German Lettings for a few years now. The staff have always been very personable, efficient and easy to work with. Would thoroughly recommend

Peter · 20 September 2026 · John German Derby

Agent replied · 11 October 2026

Thanks for your 5* review Peter! It is a pleasure working with you! Kind regards Tracey Glenn Lettings Director

5/5

Google

Always easy to get hold of responded to all queries fast

Chris · 20 September 2026 · John German Derby

Agent replied · 11 October 2026

Dear Chris , thank you for your 5* review for the Derby team , it will be really appreciated from the team. We wish you all the very best , with kind regards Sarah Hill Area Sales Director

5/5

Google

We recently sold our home with John German and the service was exceptional. It was. It was a sad sale, but Matt was sensitive and sympathetic alongside Jayne and the other staff who supported. Our property sold really quickly and staff were prompt and polite in their approach. I would highly recommend them to anyone considering selling their home. :-)

Magpie · 16 September 2026 · John German Uttoxeter

Agent replied · 16 October 2026

Thank you so much for your beautiful 5-star review, Magpie.❤️ We’re truly grateful that you took the time to share your experience with our Uttoxeter team. We understand that selling a much-loved home can be an emotional experience, and it means a great deal to hear that Matt, Jayne and the wider team were able to support you with the care, sensitivity and professionalism you needed throughout. We’re delighted that your property sold so quickly and that you found everyone prompt, polite and easy to reach. Your recommendation really is the greatest compliment. We’ll be sure to share your lovely words with the whole Uttoxeter team. Thank you again for choosing John German, and we wish you all the very best for the future, with kind regards Sarah Hill Area Sales Director

1/5

Google

Been trying to get recommendations of properties for sale via email. Signed up in July and not had anything despite seeing houses on sites like rightmove. Tried the chat bot but conversation was terminated as it took me too long to finish a reply! Awful way to run a business. Particularly as we're cash buyers!!

Yvonne · 16 September 2026 · John German Uttoxeter

Agent replied · 16 October 2026

Thank you for taking the time to share your feedback, Yvonne. We’re genuinely sorry to hear that you’ve felt disappointed with your experience, especially when you’re actively looking for your next home. We’d really love the opportunity to speak with you personally and put things right. We’ve not been able to locate your details on our applicant records, so we’re concerned that something may have gone wrong with your registration or communication. Please do contact our Uttoxeter branch and ask for Jayne Slater-Gray, our Branch Manager. Jayne would be very happy to speak with you personally, understand exactly what you’re looking for and make sure your requirements are properly looked after going forward. We’re also sorry that your experience with our chatbot was frustrating, that certainly isn’t how we want anyone to feel when trying to contact us. We appreciate that, as a cash buyer, you’re in a strong position and we’d genuinely welcome the opportunity to help you find the right property. We hope you’ll give us the chance to turn your experience around, Yvonne, with kind regards Sarah Hill Area Sales Director

5/5

Google

We recently used John German in Uttoxetor to do a new tenant find, take an inventory, and all the legal documentation including deposits. This is the third time we’ve used John German Uttoxetor office, and each time We have found the experience very professional, friendly, and efficient. We could not fault the staff in the way they handled themselves, answering questions and following up documentation from ourselves and the new tenant. With this in mind, We would highly recommend John German Uttoxetor office, and would definitely use them again. Five Star Service.

Mark · 16 September 2026 · John German Uttoxeter

Agent replied · 16 October 2026

Hi Mark Thanks so much for your review! We always try to deliver a 5* Lettings and Management service so we are glad you are pleased. Kind regards Tracey Glenn, Lettings Director

5/5

Google

Everything from start to finish was very easy and went really well. I would recommend John German Uttoxeter.

Roy · 16 September 2026 · John German Uttoxeter

Agent replied · 16 October 2026

Dear Roy , thank you for your lovely 5* review for the Uttoxeter Team, we are glad you found the home moving process so easy and that it went really well. The team will really appreciate your kind words . We thank you for your recommendations, this means so much to the team, We wish you all the very best , with kind regards Sarah Hill Area Sales Director

5/5

Google

Great communication, easy process from start to finish would highly recommend John German. Many thanks to Becky & Team for a smooth completion.

Jonathan · 13 September 2026 · John German Burton-Upon-Trent

Agent replied · 13 October 2026

Thank you so much for your wonderful 5-star review for the Burton Office Jonathan! We’re delighted to hear that you found the process easy from start to finish and that communication was so good throughout. We’ll be sure to pass your lovely comments on to Becky and the Burton team. It was a pleasure to help you, and we really appreciate your recommendation, with kind regards Sarah Hill Area Sales Director

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Questions about John German

Which John German office has the most reviews?

Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.

Where are the John German offices?

The seven John German offices, by town:

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