John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

★★★★★ 5/5

Google

We were delighted with the service provided by Fred and the team at JDW Battersea. They organised beautiful photos of our mother's flat and their reading of the market seemed spot on. Plus Fred's communications with all parties to the transaction came without delay and were polite and authoritative. Certainly our least stressful experience in the property market so far.

Alastair · 16 April 2020 · John D Wood and Co Lettings London (501 Battersea Park Road)

★★★★★ 5/5

Google

We have nothing but praise for the hard work they put into selling our property. Alex, Fred and Sophie kept us up to date with all the developments, both good and bad. I would thoroughly recommend J D Wood as an agents to get your house sold.

Dg · 16 April 2020 · John D Wood and Co Lettings London (501 Battersea Park Road)

★★★★★ 1/5

Trustpilot

Absolute incompetency!

Terrible service and serious lack of professionalism. Moved in to the apartment 6 months ago and plenty of the issues are not fixed yet... and I am talking about serious issues like pests, water leakages and broken appliances. We have mice coming in and out of the apartment due to lack of pest proofing and a report made by the council. Yet they do not act. They bounce you from one person to another to wear you down and nobody in the company takes any responsibility. I have written to 5 people so far and nobody gets anything done. I think the only solution with these guys are to AVOID any property managed by them. Turns out the landlord is not aware of any of the problems. We will directly contact with the landlord even though she did nothing wrong but to trust these people.

Hasan · 26 March 2020 · John D Wood and Co Lettings Cobham

★★★★★ 5/5

Trustpilot

Had a really good experience

Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.

Maxime · 7 March 2020 · John D Wood and Co Lettings Cobham

★★★★★ 4/5

Trustpilot

Great local knowledge

Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.

Zoe · 3 February 2020 · John D Wood and Co Lettings Cobham

★★★★★ 5/5

Google

Our most excellent experience with Sebastian was an absolute pleasure. Sebastian was always polite, humorous, informative and totally on the ball from go to woah. We hope to stay in touch with Sebastian and not just for business but also as a good friend. Sebastian was unfailingly professional in each of our meetings and also via correspondance. You are very lucky to have such an exemplary employee. He made our whole flat hunting experience as easy and quick as possible.

Mugwump · 30 December 2019 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

Our most excellent experience with Sebastian was an absolute pleasure. Sebastian was always polite, humorous, informative and totally on the ball from go to woah. We hope to stay in touch with Sebastian and not just for business but also as a good friend. Sebastian was unfailingly professional in each of our meetings and also via correspondance. You are very lucky to have such an exemplary employee. He made our whole flat hunting experience as easy and quick as possible.

Mugwump · 25 December 2019 · John D Wood and Co Lettings London (59 Cadogan Street)

★★★★★ 1/5

Trustpilot

Abysmal service

Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.

Alexander · 21 November 2019 · John D Wood and Co Lettings Cobham

★★★★★ 1/5

Trustpilot

Terrible treatment

Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them

Mary · 8 November 2019 · John D Wood and Co Lettings London (5 Church Road)

★★★★★ 1/5

Trustpilot

Terrible treatment

Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them

Mariia · 8 November 2019 · John D Wood and Co Lettings Cobham

★★★★★ 1/5

Trustpilot

Terrible on all counts!

From the moment we were given notice John D Wood failed to give anything like a decent service - emails and calls were rarely responded to. Duplicate requests for information came from a range of staff, often no response to contact - you literally have to bombard them with emails / calls to get any communication and return of deposit after months of leaving the property and a significant period (nearly a month, not the 10 days legally required I believe?) since the landlord confirmed an agreed amount.One staff member I think had good intentions and was helpful on speaking to her but the process will wear you down. I think the corporate / company ethic and values must be rotten as they simply do not provide any tiny hint of service that you might expect from a professional outfit. On checking other review sites and this one, I realise we are not alone in our experience. I'm not sure if they read these reviews, but clearly systemic change needs to happen soon or word of mouth will surely stop any further business going their way??

Lee · 23 October 2019 · John D Wood and Co Lettings Cobham

★★★★★ 5/5

Google

Adam and Sam were brilliant. My property was not being marketed very well by a rival firm and when John D Wood took over, I had twice as many viewings in a week and sold the property within two for more than the list price. I recommend these guys 100%. We then used them to find our dream house in Cobham and so managed the sales and buying process perfectly.

Richard · 11 October 2019 · John D Wood and Co Lettings Cobham

★★★★★ 1/5

Trustpilot

Very biased towards the landlord

Very biased towards the landlord. Tenants please avoid if you want your deposit back as they would report issues at checkout that would be there at checkin. Last week I received an end of tenancy report which state issues which were present when my tenancy started. Since I've been taken advantage of many a times by rogue estate agents and I've learned my lesson so I made detailed recordings of the property at the start & end of the tenancy where I cover each and every inch of the property. I just emailed them one of the video and took screenshots from other videos that show that the issues were there beforehand. I did email Amy earlier that these were present at checkin but instead of checking the records she is going ahead to get repair quotes & ask for deductions from my deposit. I will leave as many negative reviews as I can! even register www. avoid-johndwood. com so innocent people can avoid getting ripped off.

Sohrab · 7 October 2019 · John D Wood and Co Lettings Cobham

★★★★★ 5/5

Google

Excellent service - flexible in approach, expert in knowledge. Highly recommend John D Wood & Co!

Christina · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Great service and very professional. Really enjoyed working together with Alexandra and Anna who made the entire process smooth. Recommended

Henry · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Oscar and the team at John D Wood were fantastic at making our search and then move easy. Loving our new place and will definitely use them again. Thanks! Liz and Jo

Liz · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Great service. Greg was very helpful, informative and patient with us. It felt as if we were being supported to make the right decision for us. We will definitely be using John D Wood again and would highly recommend using Greg.

Ben · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Throughout looking for a flat to rent Ms Crocker from John D Wood was both helpful and friendly. She helped us to find a great place that was within our budget, and gave us space to make our minds up. Would definitely recommend.

Dominic · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 1/5

Google

Very bad service. I won't use them again. I called on Friday ( 1st call after posting the apartment) to request a viewing as I was very interested and they booked me in for a viewing on Monday, then Monday the appointment was cancelled by John D Wood. Apparently they did not have the keys of the apartment and they were supposed to contact me once they would get them from the landlord. It was all very strange to me and my husband ( English speaker) called them to book an appointment without saying I was trying to book it before. The lady from the agency confirmed an appointment!! but I was still waiting for them to contact me. After two days I called them and they said that the apartment was already let!! How come? They did not cancel the appointment with my husband. In conclusion, I think they do not want any non English speakers clients. Very bad Service! Very disappointed!!

Rocio · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Yet again Alexandra and her team at the Richmond office have succeeded. They have secured all 3 tenants I have had vacancies for over the last 9 months. Always polite and communicative. I can highly recommend them.

James · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Harriet and the team at John D Wood Richmond were great from start to finish. Found a beautiful flat to rent straight away and were able to quickly secure due to Harriet’s efficient communication. Would definitely recommend.

Lucy · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

This is the 5th property that John D Wood Richmond office have sold for me over the last 10 years. The reasons I use them is simple, the sale prices achieved, great local knowledge, market presents, and most importantly Jack and Edwards service is top class. Highly recommended.

John · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Edward and Jack delivered a fantastic result on the sale of my home. I was selling from abroad and they called regularly, kept me updated and were very knowledgeable about the market. We had easy and open communications and it was a pleasure working with them. I would definitely recommend them - especially if you are selling from abroad.

Julia · 28 August 2019 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Alexandra and her team worked together in a professional manner and secured tenants for our 2 bedroom flat. She offered us a double bed to help out as we were required to semi furnish the property with a quick turnaround. Great, service and team we were very happy.

Mhairi · 28 August 2019 · John D Wood and Co Lettings Richmond