Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHad a great experience with John D Wood in Wimbledon - the team were extremely responsive and helpful. I am a relocation agent and we had to find a short term property let for a client with little notice. They came up with an excellent property and managed the paperwork very quickly and efficiently, meaning the client and his family could move in within a matter of days.
Emma · 11 October 2021 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExcellent team of professionals. I bought, rented and sold my house using John D Wood over a period of 10 years and I always found them to be professional, diligent and easy to deal with. I wouldn't hesitate to recommend them for anyone wanting a reliable agency.
Dave · 11 October 2021 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI have been in touch with Natalie and was left very pleased with the help received.
She was informative, knowledgeable and very friendly. What impressed me the most is that selected properties fit our needs, budget and location perfectly. I truly felt that Natalie listened to exactly what we needed and delivered just that and more!
Thank you and I would not hesitate to recommend this company and Natalie. We will surely be contacting Natalie again!
Viktorija · 11 October 2021 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlexandra helped me secure a short let accommodation, and she has been absolutely wonderful throughout the process. The schedule was quite tight because I wanted to move in within a few days of signing an agreement, but Alexandra made it happen by staying on top of things. She would be checking emails and following up even outside the work hours.
She was also very honest in her dealing. I could feel she genuinely cared about both me and the landlord.
Highly recommended!
Elli · 11 October 2021 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Alexandros · 11 October 2021 · John D Wood and Co Lettings Richmond
★★★★★ 5/5
GoogleI have found Lucy and the current team at John D Wood in Richmond excellent .
John · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKate and the team were great in organising everything. Well recommended!
Amer · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for the great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI liked the friendly staff and their solution-oriented approach. A branch I will always prefer. Thank you Lucy for all your efforts
Izzet · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is a nice company.
Lucy and Kate are the best.
They helped us a lot. …
Serkan · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to highly recommend Lucy Fox and her team if you want a prompt, responsive, professional service. A really great team. I would with no question use the company again.
Julie · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is a great company. Especially Lucy Fox and Kate Pryor helped us a lot.
They we’re really friendly and we settled in easily
thanks to them.
We are glad to work with them
Nevin · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from the Team supporting our move - super helpful, flexible to accommodate us arranging viewings at times convenient for us, quick to respond and deal with our queries. Thank You to Lucy, Gioia and Anna for your support with the move and Preya for the support as the property manager. Yulia
Yulia · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've been with Joh D. Wood since early 2016, they always managed to secure me good tenants in time without any gap between tenancies. Very good service from showing the property to handling over the keys. Special thanks to Gioia Joshi and Lucy Fox they are both extremely reliable and professional.
John · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn D Wood helped us to rent a flat. Lucy and the team are professional, helpful and giving prompt response when we had any enquiry.
The process was smooth so we could settle down very quickly. I would definitely recommend them
Mak · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would recommend John D Wood to anyone looking to sell their property. Jane (Richmond/St Margarets) supported us with the sale of our flat and was professional and responsive throughout. Even after we accepted an offer, she remained 100% …
Kenan · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving bought our flat through John D Wood Richmond, we have nothing but praise for the service they provided. We dealt specifically with Jane and Jessica who were both extremely professional, very friendly and most importantly incredibly …
Aspa · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently used JD Wood to market my flat and had a very positive experience.
We could negotiate flexible and mutually convenient terms, which I couldn’t do with major estate agents that were very restricted, rigid with their terms. …
R · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Many thanks for the wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am happy with the service received - excellent, efficient and prompt.
Branka · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for the great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleJohn D Wood Richmond Branch is a nightmare. They are trying to charge for the damages which they were before the tenancy started. Although the first inspection report clearly proves that the damages were there before we enter the house, they still keep trying to charge it.
For your sake, I strongly recommend you avoid them.
Serkan · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to the John D Wood Agency and especially to Lucy, who gave me the chance to rent this lovely flat! Her help was quickly, friendly and she took the time to answer all my questions. I really feel at home since the beginning of my tenancy!
Margarete · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Customer Relations.
★★★★★ 5/5
GoogleI recently rented a house from John d Wood and used Charlotte Edwards as my estate agent! What a company! Charlotte was so fantastic, hands on, so easy to work with and made my move so effortless! Love this girl and company! the best in Richmond! Xxx
Laura · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review and kind words. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe chose John D Wood to sell our property as we had used and liked them several years ago. They brought a good flow of viewings and found us a buyer, despite it being at a tricky stage of the pandemic. Jess and Jane remained positive and tenacious through a rather challenging sale process, seeing us through to a successful completion. We are very grateful and can recommend the Richmond office.
Patrick · 11 October 2021 · John D Wood and Co Lettings Richmond
Agent replied · 26 August 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
Bilge · 4 October 2021 · John D Wood and Co Lettings Cobham
★★★★★ 1/5
TrustpilotNot valued as a buyer
We had a really stressful time as a buyer with JDW Esher. Details of the conditions of our offer we’re not passed onto vendor at all; when confronted with this when the transaction was at risk, it was glossed over / denied. We were also told a delayed completion was ‘impossible’. We ended up dealing direct with vendor, with a delayed completion, without issue. Got the feeling JDW were happy for us to lose out and simply switch to another buyer.
Mike · 9 September 2021 · John D Wood and Co Lettings Cobham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.