Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,963 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,963 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,655

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every John D Wood and Co Lettings office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

So basically the new strategy that lettings agents advise and probably convince landlord to go by is: 1. List the propriety for a lower price to generate interest 2. Tell people that make offers that someone has already offered the asking price so that they can start a bidding war and drive the price up 3. Play new tenants into paying more for the actual propriety. Very nice. If you hear them saying that someone has already offered the asking price know that they were never looking to accept the asking price and just make you take part in their bidding war which means they are a very sleazy agency and you definitely don't want to be conned by them! Be smart. I hope this review helps some people realize what has become of the lettings market. Shame on you letting agents.

George · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 16 April 2026

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience so far! Amazing service from Hetty who has been friendly, professional and helpful throughout our move. Thanks!

Henry · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a fantastic experience with hetty - she looked after us during an awkward start to a tenancy and really helped us throughout the process. Thank you H!

Max · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Hetty has been a fantastic agent, really responsive and has been a great experience all around!

Ali · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Sophie and team were simply amazing helping us buy a new property. I highly recommend them

Ana · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Superb service from all of the lettings team with special mentions to Hetty, Katie, and Anntonia. Not only do JDW provide competitive rates but the service is both prompt and high quality. Highly recommended !

William · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Have both sold and bought property through John D Wood & Co. Battersea, and have always received an amazing service. They are reliable, efficient and very trustworthy. I only have the best to say about them! Would highly recommend.

Nanna · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

John D Wood in Battersea has looked after my property for a number of years, firstly letting my property and most recently selling it for me. In particular, Sophie Deedes who oversaw the sale was fantastic; professional, patient and proactive and I always felt that my best interests were being looked after. The same can be said of Alex Oppenheim who spoke to me several times about the sales market over the years and Anntonia Redding the lettings manager who let the flat for me for several years before I sold it. Highly recommend this team!

Charlotte · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Bought our flat last year and Fred helped us move the transaction along very effectively. The pandemic caused plenty of delays, especially with the lender, but Fred was very helpful in keeping us and the sellers updated and explaining the process. Very pleasant experience overall.

V · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

John D Wood is a great letting agent, have been incredibly helpful and quick at responding. Our letting agent was Henrietta Hubberstey who has been very friendly and helpful. She made the whole moving experience super easy, especially considering as we signed for the house during the February lock down. Would highly recommend renting from the agency and asking for Henrietta (Hetty)!

Louise · 16 April 2022 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just brought a property in Lyndhurst. I have delt with Kevin all the way through he has been so professional ,caring and thoughtful to both sides through this long process. Having dealt with many estate agent through the years Kevin has been a breath of fresh air.

Jane · 14 April 2022 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Parsons Green team

The Parsons Green team have been brilliant throughout my whole process of finding and securing a rented property. From the first phone call to them, they have kept in regular contact and always been there to answer any questions quickly and efficiently. I'd like to especially mention Nicole C who has been there to liaise with throughout the whole process and has been approachable, efficient, and extremely helpful. Thanks again to the team

Olivia · 12 April 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

Kelly and Nicole did a great job…

Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you

ACG · 11 April 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

Antonio - highly professional

Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!

Carlotta · 9 March 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

Highly recommended

I have had really good customer service from the team at John D Wood, especially Sardar and Camilla. Sardar swiftly arranged a viewing for me and he and Camilla were fantastic pushing things through so I could have a move in date within a week. Exceptional, especially with the move in date being 2 days before Christmas.Highly recommended!

HHM · 8 March 2022 · John D Wood and Co Lettings Cobham

1/5

Trustpilot

Awful experience

Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.

Stephen · 26 February 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

Claire has been excellent in helping us…

Claire has been excellent in helping us find a rental properly from abroad. She was super flexible with our requirements and timing and always kept us in the loop once we found the property. She did an extra video viewing and asked many questions to current tenants on our behalf. I would highly recommend Claire and her team and if were to rent again would definitely use them!

Agata · 23 February 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

Great overall experience with John D Wood Fulham

Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.

Luis · 18 February 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

A great experience with John D…

We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.

Paul · 18 February 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

I am very happy with the attention…

I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.

Toni · 13 February 2022 · John D Wood and Co Lettings Cobham

5/5

Trustpilot

Great service from Alexandra Crocker at…

Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!

Nicky · 11 February 2022 · John D Wood and Co Lettings Cobham

1/5

Trustpilot

WORST company

WORST company - they try to brand themselves as trustworthy but are cut from the same cloth. I worked for them so can speak in experience but they stole my commission in broad daylight. They are simply conditioned to be a bunch of hypocrites and thieves and will ensure their bottom line is what matters. Strongly advise to stay away from them. Don't believe in their marketing - they are all black wolves in sheep's clothing.

JULES · 27 January 2022 · John D Wood and Co Lettings Cobham

1/5

Trustpilot

I rented a property which was managed…

I rented a property which was managed by this company. The agents made promises they did not meet and the management agents are extremely poor. There was a flood and the information provided by the company turned out to be in accurate so they have refused to reimburse me for the hotel and all costs. I have had to instruct my lawyers to start a court process.

Kofi · 6 January 2022 · John D Wood and Co Lettings Cobham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

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