John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

★★★★★ 5/5

Google

We would highly recommend a tenancy through John D wood based on the pleasure of having Armela Shiba as your property manager. Armela has gone out of her way to help us with our tenancy even messaging us out of hours to help us. You would be lucky to have someone like Armela at the end of the phone if you ever had a concern.

Lauren · 12 May 2025 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Trustpilot

Very experienced and competent

Very experienced and competent. Pleasant and easy to deal with. Took into account and dealt with our specific requirements. Terms were clear and reasonable. Achieved a good result. Would highly recommend.

Mr · 11 May 2025 · John D Wood and Co Lettings Richmond

★★★★★ 1/5

Trustpilot

Absolutely abysmal property and tenant…

Absolutely abysmal property and tenant management experience. After an inventory check that showed that all furniture items were intact, JD Wood came back 5 months later to essentially accuse us of moving some of the furniture. Prior to this, while we were still in the flat, we had an issue with the fuse that cut power to the fridge and half the flat. We emailed, stressing that many items were at the risk of spoilage but received no support/response. The experience started alright but went severely downhill with time. Would not recommend.

Temitope · 8 May 2025 · John D Wood and Co Lettings Richmond

★★★★★ 1/5

Trustpilot

Unprofessional and frustrating

My experience with this letting agency has been disappointing. Communication was consistently poor, and I often had to follow up multiple times to receive even the most basic updates, whether it related to urgent maintenance issues or my tenancy deposit. Throughout my time in the property, I found myself repeatedly having to chase responses. There was very little initiative shown on their part, and when replies did come, they were often delayed or lacked clarity. It left me feeling like I had to manage things entirely on my own. Even now, months after the end of my tenancy, I am still waiting for my deposit to be returned, with no clear communication or resolution provided. It's unfortunate to have had such a stressful experience.

RM · 7 May 2025 · John D Wood and Co Lettings Richmond

★★★★★ 1/5

Trustpilot

DON'T RENT FROM THEM

I moved into the apartment only to find countless issues, no hot water, an unmentioned carpet moth infestation, broken doors, and more. On top of that, dealing with the property manager, Razvan Boerean, was a nightmare due to his passive-aggressive attitude whenever I requested repairs. Over the course of a year, the agency changed property managers three times, making communication and accountability even worse. When I moved out, they made absurd claims to unfairly deduct from my deposit. Some of these claims mysteriously disappeared when I asked for further evidence. The property manager even hinted that if I chose to raise a third-party dispute, they would inflate the charges, such as replacing the entire balcony door, yet this was never mentioned again in the dispute process. As an international student, I felt like an easy target for this agency to exploit, especially when it came to unfair deposit deductions. Thankfully, I didn’t fall for their intimidation tactics and went through the dispute resolution process. In the end, the agency was awarded only 1/8 of what they originally demanded. The entire experience, from moving in to moving out, was a nightmare. No matter how good the rent may seem, it’s simply not worth it. If you're an international student, be extra cautious, this agency will try to take advantage of you. I strongly advise against renting from them.

Ryan · 2 May 2025 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Paris was amazing! Super helpful throughout the process.

Isabella · 30 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

Really appreciate how swift & easy it was to deal with John D Wood & Co! A big shout out to Paris, who helped my husband and I secure a property that we really liked

Vivien · 27 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

Was a really good experience. Paris in particular really helped my wife and I throughout the whole process. He explained everything clearly, and was very quick to answer any questions we had.

Alexander · 26 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

Rating only, no written review.

Michael · 25 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 1/5

Trustpilot

incredibly unprofessional

2 times they have been to appraise my house and i never hear anything back. On the second occasion i mentioned my first experience and got told it wouldn't happen again. it did. They then contacted me a 3rd time for an appraisal. DO NOT USE.

Farhan · 23 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 1/5

Trustpilot

DO NOT GO WITH THEM

DO NOT GO WITH THEM. Poor communication from John D Wood. We wanted to purchase a property sold through them but their behaviour put us off. Holly from the Dulwich Branch was rude, unprofessional and not transparent in regards to process.

PS · 22 April 2025 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Exceptionally smooth process. Excellent communication, and they worked very hard on both marketing and drumming-up interest and viewings, as well as sales progression. Very pleased with the service

Rob · 18 April 2025 · John D Wood and Co Lettings London (506 Fulham Road)

★★★★★ 5/5

Trustpilot

I would thoroughly recommend JDW...

I would thoroughly recommend John D Wood's Earls Court office - being involved in any property purchase/sale is generally a pretty stressful experience but Sophie (Ling) and Fee (Henderson) have guided me through the labrynth of paperwork and processes with great professionalism and expertise and most importantly kept me calm whenever I began to panic about something! Thank you, thank you, thank you.

George · 16 April 2025 · John D Wood and Co Lettings Cobham

★★★★★ 1/5

Google

Completely ghosted after move out, no sign of my deposit and not returning my calls or emails

Anthony · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

I worked recently with Paris. He was very helpful and always available during the process. I truly appreciate his professionalism and dedication. Thanks to him the move-in was smooth. I highly recommend!!!

Nour · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

I have found and rented a new place, which I absolutely love, thanks to the amazing Tom H, who has provided an excellent service. I highly recommend. Great communication combined with expertise!

Danila · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

Julian was very helpful. Many thanks

Tarka · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

Had a great experience with Paris and the team. We were able to turn around a move from viewing to move-in in just a few weeks!

Robert · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 4/5

Google

My experience with the agency and in particular with Paris was good. He was always available and very cooperative, so that I could smoothly handle the move from abroad. He was always very friendly and supportive. In order to even improve the experience, it would just be great to get more details on the apartment and the usage of the technical items, doors and switches, but this would be just an extra.

Teresa · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

It was my first time renting and the service by Paris was excellent. He was highly professional, attentive, and friendly throughout the process, which made the move-in straightforward and seamless. Really appreciate all his efforts. Would definitely recommend!

Ivy · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

Good agency, we received great support and customer service as buyers.

Zoe · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

I couldn’t have asked for better service from Paris and Julia at John D Wood. Paris’s attention to detail and Julia’s expert management made the process seamless. Their professionalism, dedication, and care turned a stressful journey into a smooth success!

Ali · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

I received terrific service from JDW - particularly from Eva - an astute & tenacious negotiator who got my flat sold very quickly & was very supportive & available the whole time & paid very close attention to not just the selling process but all the way to completion! I would highly recommend her to sell your property!

Antony · 16 April 2025 · John D Wood and Co Lettings London (129-131)

★★★★★ 5/5

Google

The service I received from Enis Sulejmani when I sold my house in Notting Hill in August was absolutely superb. He obtain a very good price, was always available when I called or emailed with almost instant responses & proceeded with such efficiency that we went from offer to completion within a mere two weeks. Wonderful service from John D Wood.

Bruce · 16 April 2025 · John D Wood and Co Lettings London (129-131)