Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
Send Intercounty a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
2019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 4,321 reviews on Google only. Show every review
5/5
GoogleMillie has been super helpful. She is very proactive and friendly. She represents the company very well. We have had a great experience and she made looking for a home easier.
Thank you so much for your kind words! We are so glad you’ve had a great experience with us. Best Wishes, Millie
5/5
GoogleBoth Jake (who helped us with Viewing to finding an affordable 5 bed home in Bishop's stortford for our blended family) and Doug who walked us through the logistics of the purchase to completion where both extremely helpful and kept us in the loop. Intercounty Bishops stortford will always now always be my first stop when searching to buy / sell a house.
Thank you so much for your lovely review, Sam, I’m really pleased to hear that Jake, and I were able to support you throughout your move and make the process a positive one. Your kind words and recommendation mean a great deal to us. If you ever need anything in the future, please don’t hesitate to get in touch. Best wishes Doug and Jake
5/5
GoogleExceptional level of customer service. Everyone I dealt with including Hayley, Poppy, Grace & Dan was completely on the ball. I just left them with a set of keys and they took care of selling our property. I wouldn't hesitate in using Intercounty at Great Dunmow
Thank you for your review, Chris, it was a pleasure working with you and we are pleased that we achieved a successful completion for you. Wishing you all the best and hope to work together again in the future. All the team at Intercounty Great Dunmow
5/5
GoogleHayley was very helpful and informative throughout the entire process, and I would recommend Intercounty highly.
Many thanks for the kind review Richard, it was a pleasure working with you throughout the sales process, Kind regards, Hayley
5/5
GoogleGreat service from Intercounty in Dunmow helping me through the process of selling my home. Poppy was brilliant - proactive, quick to get back to me and providing consistently good advice to help navigate a difficult market. Big thanks too to Dan and Annabel for their help and support.
Thank you for your review Kathryn, we are delighted to have agreed your sale for you. Kind regards, The Intercounty Team
5/5
GoogleI’m so happy with the prompt response and service s that we received. So thankful. Luisa Dino sorted everything out for us in no time. Most appreciated.
Thank you so much for your kind words Sruthi. I am delighted to hear that you were happy with the prompt response and service you received. Regards, Luisa
5/5
GoogleI’m so happy with the prompt response and service s that we received. So thankful. Luisa Dino sorted everything out for us in no time. Most appreciated.
Thank you so much for your kind words Sruthi. I am delighted to hear that you were happy with the prompt response and service you received. Regards, Luisa
5/5
GoogleRating only, no written review.
Thanks Kevin and Teri for your 5-star review, I am so pleased for you both that this has now exchanged and you will be the new owners of your forever home shortly, all the very best. Doug
5/5
GoogleMillie has been super helpful. She is very proactive and friendly. She represents the company very well. We have had a great experience and she made looking for a home easier.
Thank you so much for your kind words! We are so glad you’ve had a great experience with us. Best Wishes, Millie
5/5
GoogleMillie has been super helpful. She is very proactive and friendly. She represents the company very well. We have had a great experience and she made looking for a home easier.
Thank you so much for your kind words! We are so glad you’ve had a great experience with us. Best Wishes, Millie
5/5
GoogleDoug was very helpful throughout a protracted sale. would definitely recommend
Thanks so much for your 5-star review, John, I really do appreciate it. I’m delighted I helped to get everything over the line for you. and thank you also for your recommendation, that means a great deal to me too. All the very best, Doug
5/5
GoogleDoug has been fantastic throughout the whole process and it has been a real pleasure working with him. He is always friendly, approachable, smiley, and very knowledgeable about his job. His support, patience, and professionalism made the whole experience much smoother. Highly recommended.
Hi Vittorio, thank you for taking the time to leave such a lovely review. I really appreciate your kind words, and I always aim to deliver this level of service consistently, so receiving feedback like this genuinely makes me delighted that I have achieved this. All the best. Doug
5/5
GoogleOur sales proggresser Doug was on the ball all the way to our exchange of contact, all the staff at intercounty was 5 *****
Thank you for your 5 star review and kind words, I appreciate you taking the time to do this, the team will be pleased, and I am delighted to hear that I was able to support you throughout the transaction all the way to exchange of contracts. Kind Regards Doug
5/5
GoogleI had a fantastic experience working with Abby at Inter County during my house move. From start to finish, she was professional, responsive, and incredibly supportive throughout what can often be a stressful process. Abby kept me well-informed at every stage, answered all my questions promptly, and went above and beyond to ensure everything ran smoothly. Her attention to detail and dedication really made a difference, and I felt confident knowing I was in safe hands. I’m absolutely delighted with the service I received and would highly recommend Abby to anyone looking for a reliable and knowledgeable estate agent. Thank you again for all your help!
Lee, I’m so glad you had a pleasant experience with us. Thank you so much for your kind words they are very much appreciated! I am happy to hear that you felt we went above and beyond, I really try to ensure all our customers have a positive experience and feel supported along the way as we understand firsthand what a stressful experience it can be moving house. I wish you all the best in your new home and for the future! Thanks again - Abby
5/5
GoogleWanted to say a massive thank you to Jake for his support and guidance throughout our property search. He has really gone above and beyond to make things work for us, kept in touch, really clear and honest. thank you Jake :)
Hi Ellie, Thank you so much for the kind review! It’s been great working with you both and super glad it all worked out it the end for you two! Please don’t hesitate to reach out at any time! All the best, Jake
5/5
GoogleGreat service from Intercounty in Dunmow helping me through the process of selling my home. Poppy was brilliant - proactive, quick to get back to me and providing consistently good advice to help navigate a difficult market. Big thanks too to Dan and Annabel for their help and support.
Thank you for your review Kathryn, we are delighted to have agreed your sale for you. Kind regards, The Intercounty Team
1/5
GoogleI’ve honestly never had such a frustrating experience with a company before. Hombox has been consistently overcharging me, with fees that don’t match anything I originally signed up for. Every time I check my account, there’s some new, …
Hi There, I'd really like to take a look at your account and get some answers for you, but … More
5/5
GoogleMany thanks Doug and the team for dealing efficiently with my sale.
5/5
GoogleDoug Whybrow was superb. He was extremely efficient and always went above and beyond to get my sale through. He was in constant communication and made the entire process go smoothly.
Hi James, that’s really kind of you to say. It was a pleasure helping you through the process and I’m glad we were able to finally get everything over the line for you. I really appreciate you taking the time to leave such a positive review. Thank you and wishing you all the best in your new home. Doug
5/5
GoogleExceptional level of customer service. Everyone I dealt with including Hayley, Poppy, Grace & Dan was completely on the ball. I just left them with a set of keys and they took care of selling our property. I wouldn't hesitate in using Intercounty at Great Dunmow
Thank you for your review, Chris, it was a pleasure working with you and we are pleased that we achieved a successful completion for you. Wishing you all the best and hope to work together again in the future. All the team at Intercounty Great Dunmow
5/5
GoogleI could not recommend intercounty enough, they were really friendly through the whole process, and helped us with any queries we had. Our Sales progresses Doug was also a huge help through the process, and made a notoriously stressful part of our lives, super straightforward and calm. 5 stars!
Hi Danny, thank you so much for taking the time to leave such a kind review. I’m really pleased to hear that you felt supported by both the team and myself throughout the process, and I was able to make things feel straightforward and calm during what can often be a stressful time. Many thanks again all the best to you and Hannah, Doug
5/5
GoogleHayley was very helpful and informative throughout the entire process, and I would recommend Intercounty highly.
Many thanks for the kind review Richard, it was a pleasure working with you throughout the sales process, Kind regards, Hayley
5/5
GoogleAs a landlord, I recently needed to renew my tenancy agreement and was assisted with this by Siarah. She was, at all times, very polite and professional and a pleasure to talk to. I was very pleased with the service I received and would say Siarah is a great asset to the business.
5/5
GoogleI am renting a property through Intercounty. Elliot and Sheli have been amazing throughout, efficient, friendly and very responsive. I would highly recommend
Thank you so much for the lovely Leigh. It has been a pleasure progressing your tenancy, we would like to wish you all the best with your move, Sheli and Elliot.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
