Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

★★★★★ 5/5

Google

Great service from Danny and the team. Would highly recommend

Dean · 14 March 2018 · Intercounty Stanstead

★★★★★ 5/5

Google

Rating only, no written review.

Hannah · 12 January 2018 · Intercounty Harlow (The George)

★★★★★ 1/5

Google

Awful customer service. If I could give them less than 1 star I would. The manager at this branch has been a complete pain to deal with. We have had to chase her several times for a response and when we do finally get one she comes across …

Hannah · 8 October 2017 · Intercounty Harlow

★★★★★ 1/5

Google

Worst ever agency I have seen, they charge you for doing a check out inspection £120.00, don't do repairs when reported, took off our £347.00 for damages that where made up while the check out report from the so called independent company, …

Edson · 8 October 2017 · Intercounty Harlow

★★★★★ 5/5

Google

Rating only, no written review.

Hannah · 25 August 2017 · Intercounty Harlow (The George)

★★★★★ 3/5

Google

Not very professional, but you get there what you want eventualy so cannot fault staff too much

P · 25 August 2017 · Intercounty Harlow (The George)

★★★★★ 1/5

Google

This agent has a raft of huge fees that cannot be avoided when starting a tenancy, renewing a lease, or even checking out. They also assist the landlord in attempting to keep as much deposit as possible before you eventually lose the will to live. Locally known as Interc*nty. Avoid.

Stephen · 25 August 2017 · Intercounty Harlow (The George)

★★★★★ 1/5

Google

Awful customer service. If I could give them less than 1 star I would. The manager at this branch has been a complete pain to deal with. We have had to chase her several times for a response and when we do finally get one she comes across as very unhelpful and rude on the phone. Good luck to anyone who goes with them as their fees are also extremely high and unrealistic. No other estate agents have treated us this way. AVOID!!

Hannah · 25 August 2017 · Intercounty Harlow (The George)

★★★★★ 1/5

Google

Shameful after sales service. Not to be trusted. Following a dispute, the manager refused to put into writing a land value quote previously made verbally, and indeed wouldn't even take our call ... asking a colleague to email us. I would never ever use them again, buy or sell a house through them - my family cannot recommend them in any way. I wish I could give zero stars

Mandy · 22 June 2017 · Intercounty Bishop's Stortford (21 North Street)

★★★★★ 1/5

Google

Agreed. Belittling and unprofessional to say the least! In the time I was in contact with them about a purchase I spoke to 9 people (Stortford and Leicester branch too) and not one of them was a qualified solicitor. I was nice to begin with, until issues were not resolved in a timely manner. It's not just management, it is individuals that make work very hard for first time buyers. One of the agents told me that the flat I was purchasing was going to go back on the market in an effort to get me to push the sale, even the seller was not aware of this. What's worse is it was still in the previous applicants name. This has still not been resolved and it has been 6 months since the purchase was agreed. Numerous occasions I tried to contact my "solicitor" (conveyancer) and numerous occasions the conveyancer never replied. Answers were not direct and completely without interest. Not sure why we even pay these people if all they do is mediate for the banks. You have probably paid a lot of money for their service so don't expect to get any help with aftercare. One of the staff members came in and watched the TV, personal items were moved, we let Intercounty enter flat we were renting from them. All trust was withdrawn and they were wondering why we were no longer letting them in unattended. I have given up contacting them now. I asked if there were any outstanding payments that were needed to be paid upon the purchase and they said "NO". A couple of weeks ago I received a bill for £550 for the previous lease holder in 2015. Called Intercounty, again, the conveyancer was not available and will get back to me... Forget it. Pros: Jenny is nice and helpful, that is all.

Laura · 16 June 2017 · Intercounty Dunmow

★★★★★ 1/5

Google

We rented a flat through Intercounty Great Dunmow recently. Here's my review. Positive points - they're friendly. Negative points. Firstly they gave us a faulty key. The first time my partner got to try it was 1am after a long shift, and he had to wait for two hours in his car in the cold before I heard the phone ring. No apology from Intercounty. We asked them to get us a working key, but they told us it wasn't their responsibility (and they told us they didn't hold any other keys, which turned out to be a lie. Well, their spare key was also broken, but they didn't know that until a lot later, when a potential buyer turned up to view the property!). They provided us with incorrect account details of the landlords for the standing order, leading to wasted time for both us and the landlords. Again, no apology. They then instructed the landlords to get the boiler checked, shortly after check-in. The landlords were in the process of organizing it, when my partner remembered reading in the literature that it had been done about 2 weeks previously! Luckily he saved the landlords some unnecessary expense. A month after moving out, we got an email from from Intercounty asking where we left the keys. Obviously we left them with Intercounty, where else! I told them so, and pointed out that they made a copy of them, and we had signed a form. They then emailed back asking for a copy of the receipt! At this point we'd had enough, so I told them to remove my email address and phone number from their records. It didn't help that the emails lacked any sort of grammar, punctuation etc. It looked like it had been written by an 8 year old. It also wouldn't take a genius to realize that the check-out team had managed to access the flat a day after we vacated, so even if they are that disorganized, they could surely have asked the check-out team who they returned the keys to! To summarize, they are friendly, but I wouldn't trust them to manage any of my properties!

Neil · 16 June 2017 · Intercounty Dunmow

★★★★★ 3/5

Google

Not very professional, but you get there what you want eventualy so cannot fault staff too much

P · 22 April 2017 · Intercounty Harlow

★★★★★ 1/5

Google

This agent has a raft of huge fees that cannot be avoided when starting a tenancy, renewing a lease, or even checking out. They also assist the landlord in attempting to keep as much deposit as possible before you eventually lose the will to live. Locally known as Interc*nty. Avoid.

Stephen · 22 April 2017 · Intercounty Harlow

★★★★★ 1/5

Google

Shameful after sales service. Not to be trusted. Following a dispute, the manager refused to put into writing a land value quote previously made verbally, and indeed wouldn't even take our call ... asking a colleague to email us. I would never ever use them again, buy or sell a house through them - my family cannot recommend them in any way. I wish I could give zero stars

Mandy · 22 April 2017 · Intercounty Bishop Stortford

★★★★★ 1/5

Google

Tried to increase our rent by £100 per month, said no and moved out, then saw Flat in paper for the same price. Avoid using if possible

William · 22 March 2017 · Intercounty Saffron Walden

★★★★★ 5/5

Google

I rented a house out via Intercounty and never had any issues.

Billy · 14 March 2017 · Intercounty Stanstead

★★★★★ 1/5

Google

We rented a flat through Intercounty Great Dunmow recently. Here's my review. Positive points - they're friendly. …

Neil · 8 October 2016 · Intercounty Great Dunmow

★★★★★ 5/5

Google

I rented a house out via Intercounty and never had any issues.

Billy · 23 June 2016 · Intercounty Stansted (8 Cambridge Road)

★★★★★ 5/5

Google

Rating only, no written review.

Connor · 16 June 2016 · Intercounty Dunmow

★★★★★ 5/5

Google

Rating only, no written review.

Connor · 22 March 2016 · Intercounty Great Dunmow

★★★★★ 2/5

Google

Dunmow office worst estate agent i have ever dealt with. Checked out 9 days ago havnt heard a peep. Still have my £3k deposit! I have called the office 5 times spoken to various staff who all said they would get back and still nothing!! …

Dave · 8 October 2013 · Intercounty Great Dunmow

★★★★★ 2/5

Google

Dunmow office worst estate agent i have ever dealt with. Checked out 9 days ago havnt heard a peep. Still have my £3k deposit! I have called the office 5 times spoken to various staff who all said they would get back and still nothing!! Going to report to ARLA if it doesnt get sorted tomorrow by 5pm. On top of that i left my pool table at the property which the landlord agreed to buy off me. Have i seen a penny? Of course not. Is it that hard to get back to me instead of saying on the phone you will "look in it" and then not calling me back. Useless.

Dave · 17 June 2013 · Intercounty Dunmow

★★★★★ 5/5

Google

My family and I were looking to move away from London. We found Intercounty by chance encounter as we drove through Sawbridgeworth, originally planning to drive to Saffron Walden to view other properties. …

Luca · 8 October 2012 · Intercounty Sawbridgeworth

★★★★★ 5/5

Google

My family and I were looking to move away from London. We found Intercounty by chance encounter as we drove through Sawbridgeworth, originally planning to drive to Saffron Walden to view other properties. Your team were so friendly and knowledgeable and with credit to them we found our dream home in Sawbridgeworth. We really want to thank the fantastic team at your Sawbridgeworth branch, firstly finding our amazing home and secondly for such amazing support throughout, what is undeniably, a stressful process! Kindest regards

Luca · 27 August 2012 · Intercounty Sawbridgeworth (1 Bell Street)