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Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,161 reviews across 12 offices and 6 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,161 reviews on six platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,349 reviews on Google only. Show every review

5/5

Google

bought the property through the agent and experienced extremely supportive and accommodating need of the customer be it buyer / seller. Interacted with Jack and Doug and both are outstanding in terms of customer relationships and would mostly be available over the phone. Doug as a sales progressor helped us get over the line when there were significant challenge in connecting with bottom of the chain and chasing every day from pillar to post. excellent services with Jack available to honour our appointment we sought to visit the property at numerous occassions.

Sheetal · 22 June 2019 · Intercounty Bishop's Stortford (21 North Street)

5/5

Google

A massive thank you to Jack for helping us with the purchase of our first home! Jack was very helpful and present throughout the whole process and always happy to go the extra mile even after completion. We had constant support and updates. We would also like to thank Ellen for her time with us!

Federica · 22 June 2019 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Federica for your review, it is lovely to hear Jack was helpful and went that extra mile. We hope you will be very happy in your new home.

5/5

Google

I have used Intercounty Bishops Stortford for the past 12 months and i recommend them highly. Dimple Johal is my property manager and she is top of her game, always quick to respond, and manages to fix any issues that i have in a timely fashion. Overall the service is excellent!

Spencer · 22 June 2019 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Spencer for your review, it is lovely to hear the overall service has been excellent.

5/5

Google

We have just exchanged on our property sold by intercounty . The service we have receved from them has been excellent from first contact, always keeping us informed. We would particularly like to mention Doug Whybrow who has continually kept us updated and worked very hard to get us to exchange and completion this week, turned out not to be an easy task! He was always available to speak to and had a never made us feel a nuisance . He was our link between our buyers, both solicitors and us which proved invaluable . Thanks Doug , we really appreciate the work you have done for us . Thanks to Jack too who sold our property . Would also like to mention the system in place for letting us know when the property was being viewed , It was very good, also the follow up to viewings. Would not hesitate to recommend the company .

Julie · 22 June 2019 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Julie for your review and recommending the Intercounty.

5/5

Google

Thank you to all the staff at Intercounty for handling the sale of our house. Jack Hill’s you were utterly professional but also kept me sane during the process and Doug Whybrow for keeping us updated all the way along, we barely spoke to our solicitor as Doug did all the chasing up for us. You were amazing and we want to thank you all.

Nicki · 22 June 2019 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Nicki for your review, it is lovely to hear the team in Bishop's Stortford were amazing.

5/5

Google

Great company to use, Amy and all of the staff are very friendly, efficient and professional. I wouldn't use anyone else!!

Ryan · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Ryan for your 5 star review and it is lovely to hear the team were friendly, efficient and professional.

4/5

Google

I have just completed a tenancy and found Joe to be very helpful and efficient. The other staff I spoke to were also very friendly .

Pat · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you for your review Pat, it is lovely to hear you found Joe helpful and efficient.

5/5

Google

Intercounty's friendly staff have been very helpful with a challenging sale process. I would certainly recommend them!

Harry · 16 June 2019 · Intercounty Dunmow

5/5

Google

This is the second time Intercounty have impressed me. They dealt with a very difficult and long property chain in a professional and friendly way. Highly recommend.

Lisa · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Lisa for your review and recommending Intercounty.

5/5

Google

Had to find a rented house rather quickly and found the Great Dunmow Intercounty branch brilliant, quick with the viewing, quick with the paperwork, excellent help with getting the keys so quickly, special thanks to Helen and Laura for being great ambassador's to Intercounty

Mark · 16 June 2019 · Intercounty Dunmow

5/5

Google

The service we received was very professional and efficient.. Lauren couldn't of done more to get us moved in as quickly as she did. We would highly recommend this estate agents.

Megan · 16 June 2019 · Intercounty Dunmow

5/5

Google

Have used Intercounty for years now for our rental property. The reason being "Helen White'. Can not fault the service she provides - professional and trustworthy and always cheerful and happy to help with any concerns you have, taking the pressure off of what can be a stressful experience. Well done Helen and please never leave !!!

Rachelle · 16 June 2019 · Intercounty Dunmow

5/5

Google

My wife and I were most impressed by all the help, patience and courtesy shown by every member of the Dunmow team. They showed us round several properties until we found the one we wanted. It was not an easy transaction chiefly due to problems at our end, but at no time was any impatience shown. As we are both in our seventies, Heaven forbid we would wish to go through this again, but, if we did we would be sure to chose InterCounty. Many thanks.

Anthony · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Anthony for your review, its lovely to hear you were impressed by our team. We wish you all the happiness in your new home.

5/5

Google

Of all the estate agents I have dealt with in great dunmow, Intercounty are by far the best. Their helpfulness, courtesy, and above all they are very professional. Shout out to Helen and Joe, can't thank you enough for being so helpful much appreciated.

Mo · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Mo for your review, its lovely to hear the team were helpfulness, courtesy, and very professional.

5/5

Google

Dealt with Jenny at Intercounty Dunmow during the search for our new home, Jenny was so helpful in fact one of the most helpful and approachable that we came across. As a buyer I would definitely recommend Intercounty to those putting their property on the market, the service that they provide to those viewing your property is excellent. Thanks Jenny!

Jemma · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Jemma for your review, it is lovely to hear Jenny was helpful and approachable.

5/5

Google

My husband and I have used intercounty on many occasions for both sales and Lettings. I cannot fault them. Andrew is always a great manager and very on the ball. We have just sold our house through them and I have to say a very very special thank you to Jenny and Lois. They both went above and beyond to push everything through, dealing with adversity and me constantly calling. Their customer service is the best I’ve come across, they genuinely care about their customers. If I was staying in Essex, I’d never use any other agent. Those girls kept me sane. I also need to say Helen in Lettings has dealt with another of our properties that we rent out and she is also excellent at dealing with the Lettings side of things. What a great team in Dunmow. Alex

Alex · 16 June 2019 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Alex for your 5 star review, it is lovely to hear our customer service was the best and we have a great team. We hope you will be very happy in your new home.

1/5

Google

Rating only, no written review.

Pluto · 5 June 2019 · Intercounty Bishop Stortford

Agent replied · 4 June 2023

Dear Lori, I am sorry we cant seem to find you on our database. Though your rating is not as we would like, we work constructively to answer any issues and you are very welcome to contact us at williamjobber@intercounty.co.uk and I will happily look in to this further for you. I do hope to hear from you soon.

1/5

Google

Very buyer centric agent wasted 10 weeks of our time

N.D · 5 June 2019 · Intercounty Bishop Stortford

Agent replied · 4 June 2023

Dear N.D Taylor, Thank you for your comments. I have searched our system and can't find any details of you being registered as client with Intercounty. At Intercounty we take all feedback very seriously, if you wish to call or email me on the details below i am happy to investigate this matter further for you. Many Thanks, William Jobber, Branch Manager at Intercounty Bishop’s Stortford. WilliamJobber@intercounty.co.uk or 01279 757250

5/5

Google

I am very grateful to leave my property to the Letting management at Intercounty. I need to know that problems are dealt with promptly and efficiently, and be kept informed of what is happening. I have found Dimple does this and also is always pleasant to speak to or correspond with by email .

Alis · 5 June 2019 · Intercounty Bishop Stortford

Agent replied · 4 June 2023

Thank you Alis for your review, its lovely to hear Dimple has dealt with any problems efficiently and promptly.

5/5

Google

Rating only, no written review.

Jamie · 22 April 2019 · Intercounty Harlow

5/5

Google

Rating only, no written review.

Jason · 22 April 2019 · Intercounty Harlow

5/5

Google

Lovely staff, very helpful ! Thank you Rebecca Keeling !

Csokán · 22 April 2019 · Intercounty Harlow

5/5

Google

Rebecca was the best! She helped me very much!

Mihai · 22 April 2019 · Intercounty Harlow

5/5

Google

Very happy with the thorough and professional service given by Rebecca and Ricci. Would highly recommend!

Erika · 22 April 2019 · Intercounty Harlow

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.

EA Masters by year, 2020 to 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2015 to 2012

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

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