Trusted Agent profile · Essex and Hertfordshire
Verified
★★★★★
5,133 reviews across 12 offices and 6 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,133 reviews on six platforms, rated 4.8 out of 5 overall.
4,326
Reviews on Google
All 12 offices
1
Reviews on Facebook
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
Send Intercounty a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Intercounty's 12 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Intercounty is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
Lettings Agency of the Year winners in four years, the group and its branches: 2016, 2015, 2014, 2012. A Lettings Agency of the Year winner every year since 2014.
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
2019 2 Gold The Negotiator Awards 2019 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 4,321 reviews on Google only. Show every review
5/5
GoogleThank you to all the staff at Intercounty for handling the sale of our house. Jack Hill’s you were utterly professional but also kept me sane during the process and Doug Whybrow for keeping us updated all the way along, we barely spoke to our solicitor as Doug did all the chasing up for us. You were amazing and we want to thank you all.
Thank you Nicki for your review, it is lovely to hear the team in Bishop's Stortford were amazing.
5/5
GoogleGreat company to use, Amy and all of the staff are very friendly, efficient and professional. I wouldn't use anyone else!!
Thank you Ryan for your 5 star review and it is lovely to hear the team were friendly, efficient and professional.
4/5
GoogleI have just completed a tenancy and found Joe to be very helpful and efficient. The other staff I spoke to were also very friendly .
Thank you for your review Pat, it is lovely to hear you found Joe helpful and efficient.
5/5
GoogleIntercounty's friendly staff have been very helpful with a challenging sale process. I would certainly recommend them!
5/5
GoogleThis is the second time Intercounty have impressed me. They dealt with a very difficult and long property chain in a professional and friendly way. Highly recommend.
Thank you Lisa for your review and recommending Intercounty.
5/5
GoogleHad to find a rented house rather quickly and found the Great Dunmow Intercounty branch brilliant, quick with the viewing, quick with the paperwork, excellent help with getting the keys so quickly, special thanks to Helen and Laura for being great ambassador's to Intercounty
5/5
GoogleThe service we received was very professional and efficient.. Lauren couldn't of done more to get us moved in as quickly as she did. We would highly recommend this estate agents.
5/5
GoogleHave used Intercounty for years now for our rental property. The reason being "Helen White'. Can not fault the service she provides - professional and trustworthy and always cheerful and happy to help with any concerns you have, taking the pressure off of what can be a stressful experience. Well done Helen and please never leave !!!
5/5
GoogleMy wife and I were most impressed by all the help, patience and courtesy shown by every member of the Dunmow team. They showed us round several properties until we found the one we wanted. It was not an easy transaction chiefly due to problems at our end, but at no time was any impatience shown. As we are both in our seventies, Heaven forbid we would wish to go through this again, but, if we did we would be sure to chose InterCounty. Many thanks.
Thank you Anthony for your review, its lovely to hear you were impressed by our team. We wish you all the happiness in your new home.
5/5
GoogleOf all the estate agents I have dealt with in great dunmow, Intercounty are by far the best. Their helpfulness, courtesy, and above all they are very professional. Shout out to Helen and Joe, can't thank you enough for being so helpful much appreciated.
Thank you Mo for your review, its lovely to hear the team were helpfulness, courtesy, and very professional.
5/5
GoogleDealt with Jenny at Intercounty Dunmow during the search for our new home, Jenny was so helpful in fact one of the most helpful and approachable that we came across. As a buyer I would definitely recommend Intercounty to those putting their property on the market, the service that they provide to those viewing your property is excellent. Thanks Jenny!
Thank you Jemma for your review, it is lovely to hear Jenny was helpful and approachable.
5/5
GoogleMy husband and I have used intercounty on many occasions for both sales and Lettings. I cannot fault them. Andrew is always a great manager and very on the ball. We have just sold our house through them and I have to say a very very special thank you to Jenny and Lois. They both went above and beyond to push everything through, dealing with adversity and me constantly calling. Their customer service is the best I’ve come across, they genuinely care about their customers. If I was staying in Essex, I’d never use any other agent. Those girls kept me sane. I also need to say Helen in Lettings has dealt with another of our properties that we rent out and she is also excellent at dealing with the Lettings side of things. What a great team in Dunmow. Alex
Thank you Alex for your 5 star review, it is lovely to hear our customer service was the best and we have a great team. We hope you will be very happy in your new home.
1/5
GoogleRating only, no written review.
Dear Lori, I am sorry we cant seem to find you on our database. Though your rating is not as we would like, we work constructively to answer any issues and you are very welcome to contact us at williamjobber@intercounty.co.uk and I will happily look in to this further for you. I do hope to hear from you soon.
1/5
GoogleVery buyer centric agent wasted 10 weeks of our time
Dear N.D Taylor, Thank you for your comments. I have searched our system and can't find any details of you being registered as client with Intercounty. At Intercounty we take all feedback very seriously, if you wish to call or email me on the details below i am happy to investigate this matter further for you. Many Thanks, William Jobber, Branch Manager at Intercounty Bishop’s Stortford. WilliamJobber@intercounty.co.uk or 01279 757250
5/5
GoogleI am very grateful to leave my property to the Letting management at Intercounty. I need to know that problems are dealt with promptly and efficiently, and be kept informed of what is happening. I have found Dimple does this and also is always pleasant to speak to or correspond with by email .
Thank you Alis for your review, its lovely to hear Dimple has dealt with any problems efficiently and promptly.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely staff, very helpful ! Thank you Rebecca Keeling !
5/5
GoogleRebecca was the best! She helped me very much!
5/5
GoogleVery happy with the thorough and professional service given by Rebecca and Ricci. Would highly recommend!
3/5
GoogleTo be honest I did not have many dealings with the branch, however when I did they were very helpful and understanding.
5/5
GoogleGreat team! We have been using their full letting management services for 3 years and they have been very efficient and supportive.
5/5
GoogleJason and the team at intercounty Harlow were first class and helped us every step of the way .A1 would use every time
5/5
Googleheaven is missing some angels im sure thier working for intercounty, always feel better after chatting to the staff. very helpfull and always cheerfull kind of makes your day??
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bishop Stortford has the most, with 1,611 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
The 12 Intercounty offices, by town:
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
