5/5
GoogleWe’ve had a great experience with Intercounty Stansted in purchasing our first home; working with Jenny in particular has been brilliant. We highly recommend.
Trusted Agent profile · Essex and Hertfordshire
Verified
Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more
★★★★★
5,160 reviews across 12 offices and 5 platforms
Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.
4,354
Reviews on Google
All 12 offices
1
Reviews on Yell
Business-wide
736
Reviews on Trustpilot
Business-wide
68
Reviews on allAgents
All 12 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Intercounty's 12 offices, most reviewed first. Each has its own page.
- Intercounty Bishop Stortford21 North Street, CM23 2LD1,610 reviews · 948 on Google (4.8)14 in the last 90 days
- Intercounty Bishop's Stortford (21 North Street)21 North Street, CM23 2LD1,305 reviews · 619 on Google (4.8)15 in the last 90 days
- Intercounty DunmowBarclay House, 1-3 High Street, CM6 1UU1,066 reviews · 378 on Google (4.8)12 in the last 90 days
- Intercounty Harlow (The George)The George, Station Road, CM17 0AN990 reviews · 304 on Google (4.8)18 in the last 90 days
- Intercounty Saffron Walden (57 High Street)57 High Street, CB10 1AA954 reviews · 268 on Google (4.9)12 in the last 90 days
- Intercounty Sawbridgeworth (1 Bell Street)1 Bell Street, CM21 9AR841 reviews · 154 on Google (4.9)5 in the last 90 days
- Intercounty Stansted (8 Cambridge Road)8 Cambridge Road, CM24 8BZ832 reviews · 146 on Google (4.8)15 in the last 90 days
- Intercounty Great DunmowBarclay House, 1-3 High Street, CM6 1UU485 reviews · 432 on Google (4.8)10 in the last 90 days
- Intercounty HarlowThe George, Station Rd, CM17 0DN420 reviews · 420 on Google (4.7)15 in the last 90 days
- Intercounty Saffron Walden57 High Street, CB10 1AA386 reviews · 369 on Google (4.8)9 in the last 90 days
- Intercounty Stanstead8 Cambridge Road, CM24 8BZ184 reviews · 183 on Google (4.8)12 in the last 90 days
- Intercounty Sawbridgeworth1 Bell Street, CM21 9AR183 reviews · 183 on Google (4.8)2 in the last 90 days
Reviews on Google
Showing 4,349 reviews on Google only. Show every review
Google5/5
GoogleIntercounty were fantastic with our Rental of a lovely House in Stansted Mountfitchet. Kat Keates was brilliant! Kat advised us really well and helped us with everything! She gave us great contacts and arranged anything we needed during the 2 and a half years.We found using Intercounty was so efficient and had excellent service from Kat and all of the team. We will definitely be very happy to use Intercounty in the future if we need to Rent again.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleHave been really impressed with the communication from first putting our house on the market to exchange. Thank you to Doug Whybrow who guided us to exchange and explained everything in a language we could understand. First class
5/5
GoogleA massive thank you to Peter & Tom at Intercounty Stansted for an excellent service. They provided first class support throughout our house buying experience and I would highly recommend them.
5/5
GoogleWe have just sold in Bishop’s Stortford and received excellent service , particularly from Doug Whybrow , who kept his calm at a particularly difficult time during Covid 19 lockdown. Thanks to everyone for a friendly and professional service.
5/5
GoogleAs of writing this post I would highly recommend intercounty as the letting agent to go to. I had huge issues with another, very corrupt and unethical letting agent (fox) previous to this, so I really appreciate the honest, quick and helpful service intercounty provide. I found their estate agents to be very honest, not so much of the salesmany vibe you usually get, they were fast and effective at their job. They didn't call too little or too often and are always friendly and genuine. The biggest thanks I can I've them is for the free advice they gave me before I became a client and had my issues with Fox. I asked them about the legality of what the owner of fox was trying to do in keeping my money, and they explained everything to me and how what the owner was trying was intact illegal. They massively helped in me winning the battle with fox and getting my money back. As for being a tenant with them they always get back to me, if my property manager doesn't respond in time someone else picks up the email. They are always very friendly when coming for property visits and very quick as to not take up too much time.
5/5
GoogleJulia Sansom is the property manager of the house we rent and every time we need she replies our emails after 5 minutes, she is very kind and helpful. Also we had a problem with our water tank and I called and spoke to Kathryn Keats, a lovely lady, very patient on the phone. After 2 hours of my call we had the contractor stepping in the house and the problem was fixed! Thank u Kathryn, you are a star! Julie, the lady that comes to check the house from time to time is very nice as well. All of them have an excellent customer service, I will never use another agency in town again, love it!
5/5
GoogleReally good with arranging viewings
5/5
GoogleGreat service. Thanks to all of the team at Intercounty.
1/5
GoogleThey work for landlords that supply mouldy washing machines that are built in. Then say they won’t remove their washing machine and you have to make do. So unhelpful.
5/5
GoogleMy purchase has just gone through and I've been very impressed with the professionalism, communication and tenacity of the staff at the Great Dunmow office.
5/5
GoogleWe had quite a complicated sale, but Intercounty’s after sales team helped us negotiate through. Professional in their approach, always able to contact, and one of the most proactive agents In Dunmow.
5/5
GoogleThank you so much for all your help Gt Dunmow Branch, a long frustrating stressful sale was helped by the great service from Andrew Kershaw and team. I would also highly recommend Intercounty's conveyancing team, who were on the ball with help & advice from start to finish.
1/5
GoogleOur main point of contact was Lauren. Constantly had to chase her up to carry out the most basic of requests. Literally acted like she couldn’t care less. Not very informative didn’t really seem like she had any clue on what she was doing. As a whole every person we have dealt with within this branch and the property management company have been incompetent and lazy. Really painful experience with them overall.
4/5
GoogleThe agent remained in contact from a viewing 18 months prior and, remembering we liked a certain road, contacted us as soon as a sale fell through. We were able to capitalise on the situation and despite a couple of nervous moments, have now exchanged and are looking forward to moving into our new home. I wouldn't hesitate in approaching Intercounty again
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Intercounty is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Lettings Agency of the Year Awards
Intercounty is among the Lettings Agency of the Year Awards 2016 winners.
- GoldLettings Agency of the Year Awards 2016: Best East of England Lettings Agency (Medium)
Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.
Lettings Agency of the Year by year, 2012 to 2015
2015 1 Silver Lettings Agency of the Year Awards 2015 winners
- SilverLettings Agency of the Year Awards 2015: Best East of England Lettings Agency (Medium)
2014 1 Gold Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best East of England Lettings Agency (Medium)
2012 1 Silver Lettings Agency of the Year Awards 2012 winners
- SilverLettings Agency of the Year Awards 2012: Best South East Lettings Agency (Medium)
Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.
The Negotiator Awards
Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.
Negotiator Awards winners in one year, the group and its branches: 2019.
Negotiator Awards by year, 2019
2019 2 Gold The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Regional Agency of the Year, East of England
- GoldThe Negotiator Awards 2019: Large Lettings Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want Intercounty to help?
Send Intercounty a message.
Questions about Intercounty
Which Intercounty office has the most reviews?
Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.
Where are the Intercounty offices?
The 12 Intercounty offices, by town:
- Bishop Stortford: 21 North Street, Bishop's Stortford, CM23 2LD
- Bishop's Stortford (21 North Street): 21 North Street, Bishop's Stortford, CM23 2LD
- Dunmow: Barclay House, 1-3 High Street, Dunmow, CM6 1UU
- Great Dunmow: Barclay House, 1-3 High Street, Great Dunmow, CM6 1UU
- Harlow: The George, Station Rd, Harlow, Essex, CM17 0DN
- Harlow (The George): The George, Station Road, Harlow, CM17 0AN
- Saffron Walden: 57 High Street, Saffron Walden, CB10 1AA
- Saffron Walden (57 High Street): 57 High Street, Saffron Walden, CB10 1AA
- Sawbridgeworth: 1 Bell Street, Sawbridgeworth, Hertfordshire, CM21 9AR
- Sawbridgeworth (1 Bell Street): 1 Bell Street, Sawbridgeworth, CM21 9AR
- Stanstead: 8 Cambridge Road, Stansted, Essex, CM24 8BZ
- Stansted (8 Cambridge Road): 8 Cambridge Road, Stansted, CM24 8BZ
Has Intercounty won any awards?
Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.
