Trusted Agent profile · Essex and Hertfordshire

Verified

Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,160 reviews across 12 offices and 4 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords1 review

5.0 / 5 I have used Intercounty for a number of years to rent and manage my properties, I have never had any problems and always received great service and great rents.Zoe, 22 December 2017Read the review from landlords

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,349 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Michael · 15 June 2021 · Intercounty Dunmow

5/5

Google

Jake is professional and helpful! Thanks Jake!PositiveProfessionalism

Linshan · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Linshan, great to hear you had a great experience with Jake

5/5

Google

Very helpful, kept us in the loop, Lisa was first class.PositiveProfessionalism

Richard · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Richard good to hear your experience with Lisa was first class. Will pass thanks

5/5

Google

Great job from Natasha. Thank you for your professionalism and making the whole process easy.PositiveQuality

Sam9ice1 · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Many thanks for your review and glad your experience with Natasha and Intercounty was a good one.

5/5

Google

Lisa was Very helpful and whatever questions we said she was great help

Nikitaclark68 · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

That is great to hear. Thank you for your review. Will pass on your thanks to Lisa she will be thrilled.

5/5

Google

Very happy with the help I got getting my flat highly recommended looking for property by them

The · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you so much for taking the time to review - wishing you well in your new home

5/5

Google

Having dealt with both Abby and Lisa from the Dunmow office I can honestly say they couldn’t have been more helpful and extremely pleasant.PositiveResponsiveness, Professionalism

Heather · 15 June 2021 · Intercounty Dunmow

5/5

Google

Would like to give special thankyou to Lisa Southon. Great chat and come away feeling alot more positive about my situation.PositiveResponsiveness, Quality, Professionalism

Terry · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Terry really appreciate your comments glad you came away from Intercounty better informed. Will pass on your kind words to Lisa

5/5

Google

Can't praise intercountys Eugenio & Abigail enough for their care & attention to my move. Thank you guys, you made a very stressful time a whole lot easier. Thank you....Renae

Renae · 15 June 2021 · Intercounty Dunmow

5/5

Google

As always excellent service from Lisa at Intercounty. Kept informed and up to date. Would recommend Lisa and Intercounty.

Steve · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks Steve - glad to hear Lisa looked after you so well. Appreciate you taking the time to review.

5/5

Google

Very good service and efficient responses. Professional and thorough. Dealt with the Lettings manager, Eugenio, and also Abigail and found them knowledgeable, helpful and very efficient. Would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism

Mark · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks for your recommendation Mark, we're glad we were able to help with your home move.

5/5

Google

Natasha was extremely helpful and explained the rental process clearly - An excellent representative for Intercounty Dunmow.PositiveResponsiveness, Professionalism

Simon · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you for your kind comments about Natasha - she will be very pleased to receive those!

5/5

Google

Lisa was very helpful and informative throughout the whole process of renting a flat through them. Would definitely recommend her.

Rob · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thanks for the lovely feedback Rob

5/5

Google

Everyone at the intercounty Dunmow branch were super helpful and accommodating when dealing with our move. Big thank you to Eugenio and Abi for all their help and quick responses to our queries.PositiveResponsiveness, Quality, Professionalism, Value

Liam · 15 June 2021 · Intercounty Dunmow

5/5

Google

Lisa has been brilliant booked us in at a moments notice for a viewing and being able to be in the rented place within 2 weeks of viewing is fantastic, highly recommended

Andrew · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Andy for taking the trouble to review. Glad Lisa looked after you so well. Enjoy your new home!

5/5

Google

Abigail at intercounty made our move the easiest move I’ve ever done. A very professional, friendly service was given by Abi and indeed the rest of the team. Thank youPositiveResponsiveness, Professionalism

Debbie · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Many thanks for the lovely feedback Debbie, we're glad we were able to help with your home move.

5/5

Google

After a stressful year of searching for a property to rent. I am now looking forward to a lovely future all thanks to Lisa. She has been amazing Thank you

Julie · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank Julie, great to her you've had an amazing experience with Lisa will pass on your thanks. Enjoy your new home.

5/5

Google

Natasha has been great help in arranging and allowing me to view a property during the pandemic. She has been easy to contact and has always answered any queries that I had.

Dean · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Dean good to hear the viewing process and your experience with Intercounty has been a good one. Many thanks.

5/5

Google

An amazing quick turnaround from completion to finding a tenant thanks to Abi and Lisa. The whole team are so responsive, helpful and friendly in the Dunmow office. Thanks for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you for the feedback Laura, much appreciated

5/5

Google

Would just like to say a massive thank you to Lisa and the team a Dunmow branch, couldn't have asked for a more professional & friendly team ! Lisa has helped to ensure my move was a comfortable as possible , no stress no dramas great service thanks again Lisa 👍👍 …

Aron · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Aron for your review. Customer service is paramount to Intercounty and it looks like Lisa ticked all those boxes. Will pass onto Lisa she will be thrilled.

5/5

Google

Lisa was so efficient from our first call to help us find our new home. She made the process so easy! Thanks Lisa for such great service 😊PositiveProfessionalism

Claire · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Glad your experience with Lisa and Intercounty was a great one, that's what we strive to achieve. Enjoy your new Claire.

5/5

Google

Abbie and Eugenio were fantastic throughout my recent relocation. Their communication was excellent and they made the whole process smooth and seamless. They are an asset to Intercounty. John and Amy

Hoggy · 15 June 2021 · Intercounty Dunmow

5/5

Google

The team at Intercounty Dunmow been great to deal with from the beginning when we got our valuation all the way to exchange and completion. Thanks to Ben and also Jake Frisby who helped chase everyone to help us get it over the line.

Joe · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Thank you Joe for your review very much appreciated. Great to hear process from start to finish was a real team effort. Will pass on your thanks to the team.

5/5

Google

Lisa has been extremely helpful making arrangements for us to rent one of their properties. Her and the team where able to answer all our questions and responded quickly. Very good service:)PositiveResponsiveness, Quality, Professionalism, Value

Leighann · 15 June 2021 · Intercounty Dunmow

Agent replied · 14 June 2024

Leighann, delighted to hear experience with Intercounty has been a good one. We do aim to give a 5 star customer service, will pass on your thanks to Lisa. Enjoy your property. Once again thank you for taking your time to write a review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

Want Intercounty to help?

Send Intercounty a message.

What do you need help with?

Intercounty will use your details to contact you about this. See our privacy notice.

Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent