Trusted Agent profile · Essex and Hertfordshire

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Intercounty estate agents in Bishop's Stortford, Dunmow, Harlow and 4 more

4.8

★★★★★ Excellent

5,160 reviews across 12 offices and 5 platforms

www.intercounty.co.uk

Intercounty has 12 offices, in Bishop's Stortford (two offices), Dunmow, Harlow (two offices), Saffron Walden (two offices), Sawbridgeworth (two offices), Stansted (two offices) and Great Dunmow (Essex and Hertfordshire). Together they have 5,160 reviews on five platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,354

Reviews on Google

All 12 offices

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

736

Reviews on Trustpilot

Business-wide

allAgents logo

68

Reviews on allAgents

All 12 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Intercounty's 12 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,349 reviews on Google only. Show every review

5/5

Google

Harry S. has been a pleasure to deal with from start to finish. He has listened to what we wonted and went above and beyond to help us find a suitable property. As a result, we have settled into our new home happy and in no time! When Harry S. was out of the business, Harry M. and Reece stepped in, always responsive and helpful, great team work. Would definitely recommend Intercounty BS.

Kasia · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks very much for the lovely feedback Katarzyna. We're so pleased to hear that the team in Bishop's Stortford went above and beyond to help you and will certainly pass on your thanks. Enjoy your new home.

5/5

Google

When I phoned Helen at Intercounty I shared how worried I was about selling during Covid times. Since we have been shielding since March it was impossible to get used to the idea of having people round to view our house. Helen reassured me that we could do the whole process online as much as possible. I took pictures, not all of them were great but Jack at Intercounty advised me about this so I tried again. I then put together a detailed virtual tour and asked Intercounty if they could share this with anyone interested. If they were still interested they could then come and view the house. It just took two viewings with windows open, masks on and social distancing to get a good offer. I can't believe we did it! Thank you Intercounty at Bishops Stortford for such a reliable service! I would highly recommend you!PositiveResponsiveness, Quality, Professionalism, Value

Anastasia · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Anastasia for your feedback. This is exactly what we ask from our teams, addressing concerns, advising clients and making sure everything is done in a covid secure way to make the process as smooth and as safe as possible. Will pass this onto the team they will be thrilled

5/5

Google

Absolutely professional, so helpful, super friendly and communication is so great. Kristy is invaluable in helping at all stages. I was kept informed of progress at all points. I was so impressed with Kristy responding quickly to queries and was a calming presence. I can't recommend Kristy highly enough. Thanks to Kristy and the Intercounty team. Would definitely recommend this company to anyone.PositiveQuality

YH · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you so much - Kristy will be thrilled to receive such positive feedback.

5/5

Google

Had a great experience with Intercounty selling our property. The after-sale care from Doug to drive coordinate all of the solicitors and help us to unblock issues was particularly valuable - we can't thank him enough!PositiveResponsiveness, Quality, Professionalism

Dom · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

On behalf of Doug especially thank you so much for the feedback. Hope all works out well in your new home

5/5

Google

Intercounty Bishop's Stortford were excellent throughout the process, getting us to exchange in under 4 months during a pandemic! Special mention to Doug, who facilitated the sale brilliantly, as well as Olivia, Jack and James who were great at getting us the right buyer. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Claire for your feedback really appreciated. Glad the hear your experience with our Bishops Stortford office was good and that you would recommend us. Will pass on feedback to the team. Enjoy your new home.

5/5

Google

Me and my partner were renting for the first time. We had the pleasure of meeting Harry Stylianou who helped us throughout the process and still happy to help from this day on. I honestly can't praise him enough for all he has done. We are so thankful we really are. If we have a problem or need an answer to questions, he is just a phone call away. Such a polite, professional individual. I would HIGHLY recommend speaking to Harry if you was looking to rent. Harry Stylianou, Thank you so much!PositiveResponsiveness, Professionalism

Sinead · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks Sinead - great to hear how well Harry has supported you. Hope you enjoy your new home!!

5/5

Google

Massive thank you to Intercounty for a fantastic service. It has been an incredibly tough time due to going through a divorce and having to sell my home - not to mention the global pandemic - and at times it has been very overwhelming dealing with it all on my own. Thank you in particular to Olivia, who I dealt with at the beginning of the process who was so helpful, friendly and bubbly and secured a sale for us in a matter of days, and also to Doug - my superb sales progressor/therapist who went above and beyond! I think I've spoken to Doug more in the past few months than I have my own mother! Thank you for being the only one (it seemed) who communicated through this whole process and getting things done!!! I will definitely use Intercounty again. :)PositiveResponsiveness, Professionalism

Katie · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Katie thank you for you lovely feedback and kind words. We appreciate that it's been a tough time for a lot of people over the last year and we're just happy that Olivia, Doug and the rest of the team were able to help you move forward. Thanks again

5/5

Google

We had exceptional service from Intercounty for our sale and purchase (they managed both), I can't praise them enough. In a difficult market we had issues with the chain, which looked beyond repair at one stage. The Intercounty team (namely Doug and Jack) managed to find us another buyer and purchase at the 11th hour and negotiated so that the deal worked for all. The process was then carefully brought to a close. In my experience, having moved several times before, it is rare to find an agent that takes care of its customers as well as Intercounty Bishop's Stortford does!PositiveResponsiveness, Quality, Professionalism, Value

James · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

James, what a review! Great to hear we managed to get it over the line in the end. Will pas on your kind words...............especially an agent that 'cares.' Enjoy your new home.

5/5

Google

I had a really positive experience. My agent is Harry Stylianou and in 4 years that I rent he has been the kindest estate agent that I ever had. He really cares about his customers. He helped us as much as possible. Always available to speak and to give us professional advices about the houses that we have seen. I really recommend this agency and our agent Harry 5 stars!PositiveResponsiveness, Quality, Professionalism, Value

Genny · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks for your lovely review Genny, it's good to know that Harry was able to help

5/5

Google

I’m just in the process of selling my house and Intercounty have been great so far. Special shout out to Olivia and the Bishops Stortford team who have been very professional and responsive. I have also been on a look out for a new house and have been dealing with James and Helen who have continued to provide exemplary customer service. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

R · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you so much for this review. Good customer care goes a long way. Wish you well with your move.

5/5

Google

Me and my partner were renting for the first time and thought we would go to Intercounty as we have heard very good things about them. We dealt with Harry Stylianou and I cant praise him enough and the rest of the team for how helpful they are and still are. They all are more than happy to advise even though its been a few months since we have moved in I know if I have a problem or question he will be willing to help me out and point in the right direction. Harry is very professional and clearly very good at his job, I would highly recommend dealing with him and Intercounty as a whole.PositiveResponsiveness, Quality, Professionalism

Benjamin · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Excellent - really pleased to hear that. I will let Harry know your comments. Hope you are enjoying your new home

5/5

Google

I cannot recommend William and the team at Intercounty enough. They offered great advice on how best to market our property and gave an honest and realistic valuation. We had an offer agreed within a week! William worked tirelessly until exchange and completion. I can completely understand why Intercounty has the largest market share in Bishop`s Stortford - they are honest and hardworking and deserve it. Thank you William and team.

Emma · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you for your kind words. William and the team will be so pleased to see your lovely review. Good luck in your new home.

5/5

Google

We bought our house through intercounty and the process, even in the midst of a pandemic, only took two months. A large part of this is down to how well Doug who manages sales progressions dealt with our purchase. Nothing was too much to ask, even after we moved in and we needed a few questions answered from the previous owner. We also found Helen on the sales side to be very knowledgeable about the area and she provided some excellent information on the history of the property as well as ideas for development etc. All in all a very positive experience with Intercounty Bishops Stortford

Tom · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thankyou Tom, even I was amazed at 2 months remarkable!! Great to hear your experience with Intercounty was a good one. Will pass feedback onto the team. Enjoy your new home.

5/5

Google

The letting team at Intercounty Bishops Stortford are amazing. Kristy was amazing throughout the whole process. My experience with dealing with Kristy was perfect and she was so helpful every step of the way. Really polite and friendly and was always there when I needed to talk. Fantastic service. Thank you so much Kristy! A big thank you to Harry M too!

Rezina · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Rezina thank you for your review very much appreciated. So glad your experience with Intercounty was fantastic! Will pass on your kind words to the team.

3/5

Google

I was really impressed and happy with the service provided by Intercounty at the beginning of the sale. William did a great job at selling, and my property sold really quickly. The communication at this point was also fantastic, with Will calling to confirm different bits and pieces. However the after sale with Doug was disappointing to say the least. I heard nothing from them for 2 and a half weeks after the sale was agreed, all information was received through my solicitor, who has been fantastic throughout. The communication I have had has been slow and pushed from me, I have had at least 3 phone calls not returned, meaning I have had to consistently follow up on inquiries. The information Doug did have was often outdated and not new information or on a couple of occasions incorrect. The sale should have been quick and easy, unfortunately what should and could have been completed in 6/7 weeks took 10 weeks. I believe this was in part down to the slowness of the after sales team. Thankfully William sold my property and the sale has now been completed, however for the high fee charged and the poor after sales communication I would be hesitant to use them again.

Helen · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

5/5

Google

We received very professional and helpful service from Kristy. She had been happy to answer all our questions before we decided to rent the flat. Kristy was very patient and friendly with us. I would like to also mention an excellent teamwork. Even if Kristy was not present at the office, we could talk to anyone about our let. All members of the team were always well informed about it. We are more than happy with the service provided by Kristy and the Intercounty team in Bishop's Stortford. We would highly recommend.

Joanna · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave a review Joanna. We really appreciate your feedback and will certainly pass on your thanks to Kristy and the rest of the Lettings team. Enjoy your new home.

5/5

Google

I purchased my property through intercounty a few years ago. I was really happy with the service so when I recently decided to lease it I went straight to them. This is my first time being a Landlord and the team were so so helpful. They made sure I was aware of the process and how it all works, taking time to carefully explain everything to me. Intercounty managed to achieve me a brilliant rental amount for the exact term I was looking for. Once again Intercounty has gone above and beyond. Thank you Reece + team.

Callum · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

So good to hear that you came back to us based on how you were treated by us previously. Thank you - that is so appreciated. Sure the team will continue to go over and above looking after the tenancy for you.

5/5

Google

We have purchased a flat through Intercounty Bishops Stortford. The whole team have been professional and responsive from the very start.We had a first viewing with Bob who was courteous and answered all our initial questions.We spoke with most of the office William,James,Olivia .They were all extremely helpful. Having made an offer and dealing with Solicitors it was at this point Intercounty gave us a direct contact in Doug Whybrow to help with the process to completion. Doug is accomplished and proficient.He was always on hand to help with any questions.Prompt in returning calls and e-mails.He has even been on hand to help with questions post completion. I highly recommend Doug and the Team at Intercounty Bishops StortfordPositiveResponsiveness, Professionalism

Simon · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks Simon - so glad the team at Bishops Stortford have been so supportive to you. You must be thrilled to be moving in.

5/5

Google

Second time of using Intercounty Bishop's Stortford in the last 6 months! I recently sold my mothers house through Intercounty who found me the perfect buyer. I was so impressed with their service that I am now using them to sell my own house. My house was sold within a couple of days, the service and advice I was given has been outstanding! I would highly recommend them. Special thanks to Will and Helen, you guys are on fire!!PositiveProfessionalism

Kim · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Lovely to hear that we've been able to help you Kim, thanks for your continued business. Will pass on your great feedback to the team in Bishop's Stortford

5/5

Google

I recently used Intercounty Lettings in Bishops Stortford. I have used Reece and his team for several years and they have always found me good, reliable tenants. Our main contact was Harry Stylianou, he was an absolute dream to work with, proactive, professional and honest. Harry’s communication throughout has been faultless and went above and beyond to assist me and made the process so much easier. Nothing was too much trouble. He is an asset to the branch and I would highly recommend. Thank you so much Harry!

Sheuly · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thanks so much your recommendation Sheuly, it's always lovely to hear that the team have been able to deliver great service once again. Thank you for continued business.

5/5

Google

Intercounty did an amazing job at helping, supporting and organising the whole sale process in a very smooth way. We were delighted with Doug's proactive attitude who kept us updated with emails and telephone calls all throughout. He was also very patient with my questions taking time to explain every next step we had to take to speed things up. I would highly recommend Intercounty for their professional, reliable and friendly attitude. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Amanda · 21 June 2021 · Intercounty Bishop's Stortford (21 North Street)

Agent replied · 20 June 2024

Thank you Amanda - that is really great to hear. I will be sure to pass on your comments to Doug

5/5

Google

Rating only, no written review.

Gloria · 15 June 2021 · Intercounty Dunmow

1/5

Google

Rating only, no written review.

Don · 15 June 2021 · Intercounty Dunmow

5/5

Google

Rating only, no written review.

James · 15 June 2021 · Intercounty Dunmow

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Intercounty is among EA Masters 2026 winners.

EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.

EA Masters by year, 2019 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Lettings Agency of the Year Awards

Intercounty is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in four years, the group and its branches: 2012, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2014.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Intercounty and its branches won The Negotiator Awards in one year, most recently 2019.

Negotiator Awards winners in one year, the group and its branches: 2019.

Negotiator Awards by year, 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about Intercounty

Which Intercounty office has the most reviews?

Bishop Stortford has the most, with 1,610 reviews rated 4.7 out of 5, followed by Bishop's Stortford (21 North Street) with 1,305.

Where are the Intercounty offices?

The 12 Intercounty offices, by town:

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards, Bishop's Stortford won Platinum and Harlow won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2012.

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