5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
Trusted Agent profile · West Sussex
Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Our offices
Henry Adams's 10 offices, most reviewed first. Each has its own page.
- Henry Adams Bognor Regis (25 High Street)25 High Street, PO21 1RS481 reviews · 285 on Google (4.7)8 in the last 90 days
- Henry Adams Horsham (50 Carfax)50 Carfax, RH12 1BP393 reviews · 198 on Google (4.6)21 in the last 90 days
- Henry Adams Horsham50 Carfax, RH12 1BP383 reviews · 193 on Google (4.6)13 in the last 90 days
- Henry Adams StorringtonMulberry House The Square, RH20 4DJ359 reviews · 165 on Google (4.8)9 in the last 90 days
- Henry Adams Haywards Heath1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX336 reviews · 135 on Google (4.9)13 in the last 90 days
- Henry Adams HaslemereGeorgian Court, High Street, GU27 2LA331 reviews · 134 on Google (4.9)5 in the last 90 days
- Henry Adams Petersfield24 Lavant Street, GU32 3EW313 reviews · 119 on Google (4.3)7 in the last 90 days
- Henry Adams Middleton-On-Sea128 Middleton Road, Middleton-on-Sea, PO22 6DB, PO22 6DB247 reviews · 57 on Google (4.9)5 in the last 90 days
- Henry Adams Emsworth15 North Street, Emsworth, PO10 7BY, PO10 7BY235 reviews · 41 on Google (4.2)10 in the last 90 days
- Henry Adams Billingshurst35 High Street, RH14 9PP208 reviews · 19 on Google (4.9)5 in the last 90 days
Latest reviews from every Henry Adams office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotAn experience to be forgotten
An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.
5/5
TrustpilotFantastic service by Alex at Henry…
Fantastic service by Alex at Henry Adams; so very helpful and he went above and beyond for us. I wouldn’t hesitate to recommend.
1/5
TrustpilotHenry Adams (Horsham)
Henry Adams (Horsham)Dreadful service for prospective purchasers.Very poor communicators.I would NEVER use them when selling, and now won't view any property that they are marketing.If you are a seller please consider other agents in order to get the maximum coverage of potential buyers as i am hearing a lot of other negative comments about Henry Adams around the town.Despite having a completed chain we were gazumped on the day we expected to exchange contracts.Dreadful, unfortunately Henry Adams in Horsham live up to all the poor reports and negative comments about estate agents that one reads in the press (which up until our dealings with Henry Adams we thought were untrue, how wrong we were!).
5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
1/5
TrustpilotBidding on a house
Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 15 March 2024
Thank you for your review.
5/5
GoogleRating only, no written review.
Agent replied · 15 March 2024
Thank you for your review!
5/5
GoogleRating only, no written review.
5/5
GoogleEfficient and professional, it's what you want from an agent
Agent replied · 15 March 2024
Thank you Hamish!
5/5
GoogleWhat a brilliant bunch of professionals who went out of their way to make sure that our entire rental process went smoothly. From the day we saw our home as a show house right through to the day we moved in, the team were helpful and professional.
Agent replied · 15 March 2024
Thank you so much Dee! We really do appreciate your review.
5/5
TrustpilotGuy Peters of Henry Adams my kind of surveyor guy says Canadian client
I have not met Guy Peters of Henry Adams Surveyors. Not surprising. Don’t need to. I am in Toronto struggling to get my brother’s Bognor properties to probate and Guy is in Chichester. Amazing service. Fast and complete job first try. Knows what he is talking about and makes it clear to people even in distant places. Concise but complete. First, a Red Book appraisal. Then an update to current market price from my next email. And the price is right. Courtesy and understanding thrown in for free. My kind of guy. Well done Henry Adams. I recommend them to all.Tim McDonald Toronto Canada.
1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
5/5
TrustpilotSuperb!
Fanatic services and very reassuring especially as I was a first time mover. Highly recommend. Very trustworthy
1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you Harry, much appreciated.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you Robyn, much appreciated.
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for your review.
3/5
GoogleRating only, no written review.
5/5
GoogleFriendly, attentative and obliging staff
Agent replied · 24 October 2024
Thank you Roger!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you Sharon.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you Kreshnik
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for your review Meg.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Henry Adams is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 2025
2025 1 award EA Masters 2025 winners
- WinnerEA Masters 2025: Best Estate Agent Guide Awards, Lettings, Medium (6 to 20 branches)
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Berks, Hamps, Isle of Wight Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Berks, Hamps, Isle of Wight Sales and Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Henry Adams
Which Henry Adams office has the most reviews?
Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
Where are the Henry Adams offices?
The 10 Henry Adams offices, by town:
- Billingshurst: 35 High Street, Billingshurst, RH14 9PP
- Bognor Regis (25 High Street): 25 High Street, Bognor Regis, PO21 1RS
- Haslemere: Georgian Court, High Street, Haslemere, GU27 2LA
- Havant: 15 North Street, Emsworth, PO10 7BY, Havant, PO10 7BY
- Haywards Heath: 1 Park Parade, South Road, Haywards Heath, West Sussex, RH16 4LX, RH16 4LX
- Horsham: 50 Carfax, Horsham, West Sussex, RH12 1BP
- Horsham (50 Carfax): 50 Carfax, Horsham, RH12 1BP
- Middleton-On-Sea: 128 Middleton Road, Middleton-on-Sea, PO22 6DB, Bognor Regis, PO22 6DB
- Petersfield: 24 Lavant Street, Petersfield, GU32 3EW
- Storrington: Mulberry House The Square, Storrington, RH20 4DJ
Has Henry Adams won any awards?
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
