5/5
Excellent service, very good communications both up and down the chain. Highly recommended. There is a clear benefit in using a local agent.

Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
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Henry Adams's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent service, very good communications both up and down the chain. Highly recommended. There is a clear benefit in using a local agent.
5/5
The team were supportive and efficient. They liaised brilliantly with my buyer and I had a sense of personal care throughout. I am glad I chose an independent, local agent.
5/5
Excellent service from Henry Adams from beginning to end. Staff are always kind and knowledgable. I felt I was treated very well and they always took time to talk to me. Would definitely recommend!
5/5
The Henry Adams team were simply fantastic. Sold my home within 4 days of it going on the market. Personal, professional, efficient service. Nothing was too much trouble. Really couldn't have asked for more.
4/5
Henry Adams has recently completed the sale of our 1930’s house. The sale proved to be a long (a year and a half) and challenging one, with many delays and difficulties. The Henry Adams team were professional and supportive during the sale. They maintained good communication by both email and phone.
5/5
I am thrilled i chose Sarah Harvey from Henry Adams. We invited all of the Horsham agents to value our property and discuss their proposition, but Sarah was the most personable and knowledgeable of those we saw. It was an easy decision to make, and one that more than worked to our advantage. Not only did we enjoy a smooth sale process, she also negotiated a better price than we had hoped for. Sarah is an asset to have on your side if you want to sell your house, and i cannot recommend her highly enough.
Thanks so much for the feedback Nigel, glad we could help make the process go smoothly for you!
5/5
Highly professional and efficient service through out the whole sales process. I was kept up to date and they liased with all parties solictors to reach a speedy conclusion
5/5
The team were supportive and efficient. They liaised brilliantly with my buyer and I had a sense of personal care throughout. I am glad I chose an independent, local agent.
5/5
Excellent service from Henry Adams from beginning to end. Staff are always kind and knowledgable. I felt I was treated very well and they always took time to talk to me. Would definitely recommend!
5/5
The Henry Adams team were simply fantastic. Sold my home within 4 days of it going on the market. Personal, professional, efficient service. Nothing was too much trouble. Really couldn't have asked for more.
4/5
Henry Adams has recently completed the sale of our 1930’s house. The sale proved to be a long (a year and a half) and challenging one, with many delays and difficulties. The Henry Adams team were professional and supportive during the sale. They maintained good communication by both email and phone.
5/5
Letting
Great service provided by Henry Adams, they met our every need and made moving easy and stress free. Would recommend.
5/5
Needed to move from Hove to Haywards Heath due to work. Tried several letting agents with not much luck then found Henry Adams.I found them so pleasant and very helpful right from the start. They soon found me the ideal property which was fantastic.All was going well until my past was causing problems and I thought I lost the property but that wasn't to be the case Lucy was so understanding and went out of her way to sort things out she was fantastic and because of Lucy and Henry Adams iam now sitting in the property very happy writing this review. Thank you
Dear Anthony, Thank you for taking the time to leave us a review and for your kind comments. Lucy was especially pleased she could help you finalise the paperwork so you could move into the home you most wanted. Good luck and if you ever need our services again, don’t hesitate to call.
5/5
Rating only, no written review.
5/5
Helped us find a property for our quite specific situation both children and dogs! No judgement on that front unlike some other local agents. Very organised and helpful right down to handing over the keys to the property this morning!
That's so great to hear, thank you for your feedback. We hope you, your children and your dog are all very happy in your new property!
5/5
Fantastic lettings service
As first-time landlords, we were looking for a company that would take the hassle out of renting out our house. Henry Adams could not have been more helpful, more efficient or more professional. The entire process took less than two weeks, from the initial consultation to signing a contract with a tenant. We had one point of contact throughout (Lucy) who provided regular updates on viewings and potential tenants. We would not hesitate to recommend Henry Adams to anyone seeking a letting agent in the Haywards Heath area.
5/5
Amazing & So, So Helpful.
I had to buy specific flowers for an anniversary that are really hard to find, but this seemed not to be a problem for Daisy's who were very kind and attentive with their service. They met my difficult and short deadline and when I went to collect my flowers they were extremely polite and happy to help. My flowers also happened to be cheaper than expected which was a bonus! Thank you to all at Daisy's as the flowers made my parents very teary and happy!
1/5
Do not lose your money
this company was supposed to fully manage my property for a year. My tenants repainted and redecorated the property without permission. Due to Henry Adams' lack of any evidence to the contrary I was left over £1000 out of pocket. It's the perfect firm to rent a property off as you can do what you like. However, do not dream of letting your property through them. I wrote that without swearing too, a miracle when thinking about their incompetence.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards: Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
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