Trusted Agent profile · West Sussex
★★★★★
1,554 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,554 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
205
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVery personable .I Was able to visit property several times with various family members in order to make an informed decision .Kyran was very respectful of the circumstances around my move and a special mention to Linda who was also so supportive . Liason between Kyran,vendor and myself was prompt.Thank you Kyran ,we got there and I am very grateful!
Thank you for the wonderful review Ally! We appreciate your kind words for Kyran, Linda and the team!
5/5
GoogleVery smooth process moving into my new tenancy with Henry Adams. Alex Bush was very friendly and helpful, always prompt to respond!
Thank you Tom and congratulations on your new home!
5/5
GoogleRhianna Scowen was brilliant from start to finish! Without her I doubt we would have completed on our dream home and so we are forever grateful to Rhi and the team at HA Bognor!
Congratulations on your new home Lauren! And thank you for your review, much appreciated.
5/5
GoogleRhianna S has been a star-she stuck with us through 3 sales until we were finally successful. She also really helped my mum when looking for a property locally when wanting to move from the new forest. She is honest, easy to talk to and gives sound advice and very flexible with her time and always responsive even out of office times.
Thank you so much for this kind review Lorraine, we are very grateful.
5/5
GoogleLauren is lovely. Found our rental property and so far the team has been very helpful.
Thank you Diana, much appreciated.
5/5
GoogleWe’ve had a really positive experience with Henry Adams Lettings. Everyone we’ve dealt with has been friendly, helpful and professional throughout the process, and they’ve always been quick to respond to any questions or concerns.
Thank you Katie, much appreciated.
5/5
GoogleWe had such a positive experience with Henry Adams Horsham and would happily recommend them, especially Callum, who was fantastic throughout the whole process. Callum was always friendly, professional and incredibly helpful. He was really on the ball with all our questions, always got back to us quickly and was proactive in chasing up any outstanding issues with the sellers. It was so reassuring to know that he was keeping an eye on everything and doing his best to keep things moving along. Callum and the whole team at Henry Adams Horsham were a pleasure to deal with and made what can sometimes be a stressful process feel so much easier. We were absolutely delighted to complete the sale of our property and are very grateful for all the help and support we received along the way. A big thank you to Callum in particular for his excellent service and professionalism. We wouldn’t hesitate to recommend him and the Henry Adams Horsham team to anyone looking to sell their home. Thank you for bubbles and super cute Home Sweet Home tea towel too - a lovely touch! 🥳😍
Thank you so much for the fantastic review Orla! We are so happy to hear of your experience with Callum and the rest of the Horsham team. Enjoy your new home, and those bubbles!
5/5
GoogleRecently purchased a property through Henry Adams, Kyren and Jessie were outstanding throughout the entire process, highly recommended
Thank you for the kind words Josh - we have passed this along to Kyran and Jessie 😊 …
5/5
GoogleWe approached a few agents with regard to the sale of our flat. Kyran was positive, helpful and realistic with his valuation. We have been very happy with the service provided, especially with his proactive nature during the legal process and keeping everyone informed as matters progressed.
Thank you for taking the time to leave us a review Alison - we are so glad to hear of your experience with Kyran and the team!
5/5
GoogleWe initially got in touch with Henry Adams for a viewing. We fell in love with the house and quickly made an offer. As our house wasn’t on the market, Kyran and his team went above and beyond to get it on the market and secure a buyer and our forever home within the required window. Throughout the process, he was proactive, kept us updated with the progress and removed any blockers. He made the most stressful experience a seamless one by constantly being one step ahead. We would highly recommend Henry Adams and Kyran for their services. Thanks Kyran!
Thank you for taking the time to leave such a wonderful review! We have passed this along to Kyran and the team!
5/5
GoogleI would recommend the sales team at Henry Adams - responsive and helpful 🙌
Thank you for the review Sophie, we are pleased you have been happy with our service.
5/5
GoogleWe are so happy with all the team and how they managed the buying and selling process of our home. They set out to deliver more than ‘other’ estate agents and they did just that. Highly recommend them for future!
Thank you for such a wonderful review Emma! We have passed your kind words along to the team 😊 …
5/5
GoogleWould definitely recommend henry adams as an estate agent such a lovely friendly team i had callum and will as the main people i communicated with at the branch and honestly could not thank then enough for all the help they gave me through definitely the most stressfull time of my life There communication throughout the whole process was amazing, also want to say a massive thank you to joe the lovely morgage broker who is linked to henry adam who helped me go through alot of stuff at the start of the process and helped with setting my morgage and insurance up Definitely a good estate agent to use
Hi Liz, thank you so much for taking the time to leave such a lovely review. We are so happy to hear about your experience with Callum, Will and Joe. We hope you are very happy in your new home!
5/5
GoogleA big thank you to Nick Hapgood, Abi Weller and all the team at Henry Adams, Horsham Office, for their professionalism, efficiency and guidance in assisting me with the successful sale of my property. Always friendly and approachable, I would highly recommend them to anyone looking for a top quality Estate Agent.
Thank you for the wonderful review Lee 😊 …
1/5
GoogleStill no call from anyone regarding my recent review. Just another reflection on this awful company.
1/5
GoogleStill no call regarding recent review. A reflection in their customer service skills
5/5
GoogleAfter yet another piece of excellent service and assistance from Viv Boyd on all matters lettings, I am relaxed. Thank you Viv once again
Thank you Rich! Really appreciate your kind review.
5/5
GoogleBrilliant service they are on your side!
Thank you for the review Rachael!
5/5
GoogleBought our new house through Henry Adams and they were excellent! Quick turnaround of documents, chased solicitors and kept us informed at every step. Offer to exchange in under 4 weeks! Couldn’t recommend them highly enough!! Callum deserves particular recognition. He was instrumental in the speed of exchange, a brilliant communicator (personal yet professional), and really knows how to get things moving! Truly brilliant!
Thanks so much for taking the time to leave such a lovely review Matt! We are so happy to hear you had such a positive experience with our wonderful Horsham team, in particular Callum. We hope you are very happy in your new home!
5/5
GoogleWe recently commissioned Henry Adams to sell a property in Cowfold. They provided a very professional service throughout the sales process. In particular Callum Hames who did an excellent job, co-ordinating the sale and regularly providing us with updates and helpful advice.
Thank you for such a wonderful review Paul! We have passed your kind words on to Callum 😊 …
3/5
GoogleNot good at the beginning er were led to Believe our house would sell with an extension with a log burner and kitchen that did not have building regulations and never heard from the agent again luckily my husband reinstated the wall removed the log burner took new photos then Abby took it from their and eventually thanks to her it was sold we moved last week
5/5
GoogleHead-and-shoulders the easiest house purchase I have ever undertaken, and Will Papworth at Henry Adams made it so. He never lost focus, chasing just enough to be proactive but never enough to become intrusive. As a result, it all flowed effortlessly and was over almost as soon as it began (comparatively!). Henry Adams impressed me so greatly when compared to my treatment at the hands of some of the other, frankly awful, estate agents in Horsham, that after completion I walked straight into their lettings department to sign over responsibility for letting my properties. I shan't ever bother going anywhere else.
Wow! Thank you for such a wonderful review James, we are so happy to hear you had such a positive experience with our Horsham team, particularly Will!
5/5
GoogleCallum was absolutely brilliant throughout our first house purchase. He was friendly, professional, and always helpful, making what could have been a stressful process feel much easier. We really appreciated his support and would highly recommend him to anyone looking to buy a home.
Thank you so much for taking the time to leave a review for our team! We have passed your lovely words on to Callum 😊 …
5/5
GoogleRating only, no written review.
Thank you for the rating India!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bognor Regis (25 High Street) has the most, with 480 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 392.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards: Henry Adams, Bognor Regis won Gold; Henry Adams, Haslemere won Trusted Agent; Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
