Trusted Agent profile · West Sussex
★★★★★
1,555 reviews across 10 offices and 3 platforms
Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.
1,345
Reviews on Google
All 10 offices
4
Reviews on Yell
All 10 offices
206
Reviews on Trustpilot
Business-wide
Henry Adams's 10 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleToby and his team were thoroughly professional during a protracted buying and selling process. They were extremely efficient, attentive and communicative and went out of their way to help and support me over many months, which at times, was very stressful. I would whole-heartedly recommend Toby Miller and Henry Adams, Haslemere. Five star service!
Thank you so much Alison! We really do appreciate your review.
5/5
GoogleWe have rented a house for over a year and a bit and have been dealing with Bethanie Pickup for any problems/issues we come across with the house. She has always dealt with them in a timely and efficient manner. She also helped us add a puppy to our renting documents and this was stress free which was amazing! Thank you Bethanie!
Thank you Anouska, we will make sure Bethanie reads this!
5/5
GoogleExcellent service reported an issue with a vital electrical appliance and was immediately replaced with a brand new one, outstanding service from Beth Pickup at Henry Adams, and of course from the owner of the flat.
Thank you for reviewing us Alexander.
5/5
GooglePaul was incredible - quick in getting things organised and responding to our queries, reliable at keeping us updated, helpful in chasing up other parties when needed. He made the whole process of selling much less stressful, we can't praise him enough!
Thank you so much for your review Francesca, much appreciated.
5/5
GoogleGreat Letting/Estate agents Bethanie of Haywards Heath has been particularly helpful with my maintenance company. She is prompt in replies and service, and has excellent communicative skills
Thank you for your review Daryl, much appreciated.
5/5
GoogleRented a property with Henry Adams for 3 years. Beth has been a pleasure dealing with. She is prompt in her responses and understands the needs of tenants. When we had any issues, she was quick to offer solutions. Thank you Beth!
Thank you Declan! Your review is much appreciated.
5/5
GoogleI have been with Henry Adams for many years with all their changes which has been very welcomed as a growing business. I would like to extend a huge thanks of gratitude to Bethaine she has been my silent and trusted eyes. Especially when things needed to be done. She is innovative and quick thinking to get things done and running smoothly for both tenants and land Lord's. Having Beth is not only a comfort but an asset. She is a worthy person to rely on with confidence to tackle any obstacle. Well done Bethiane. You get all the gold stars from me. I want to say thank you, so much for looking after my property and tenant. Sheila King.
Thank you for your kind review Sheila, we really appreciate it and will make sure Bethanie reads this.
5/5
GoogleMelissa at Henry Adams has gone above and beyond to enable me to let one of my properties. Within a short period of time they have made this process as easy as possible for both myself and the new tenants. I would highly recommend Henry Adams whether you are selling or letting out your home.
Thank you so much for your review Steve!
5/5
GoogleGreat letting agency. We have a little baby and needed to rent the property remotely. Melissa from Henry Adams was extremely helpful. She arranged everything for us in a way that we did not need to travel back and forth. It certainly saved our time and money. Hugely recommended!
Thank you for your review Edyta!
5/5
GooglePaul and Jade were always prompt, courteous and knowledgeable in all our dealings with them while we purchased through them. Paul even met us at the property with the keys when we completed to save us a job. Highly recommend the team at Henry Adams Haywards Heath!
Thank you for your review Adam and congratulations on your new home!
5/5
GoogleI can’t rate Henry Adams and the service they provide more highly. Every interaction we have had with them has been clear, concise and efficient. Bethanie Pickup has been a pleasure to work with from start to finish and we have greatly appreciated her professionalism and willingness to help at each stage of the process.
Thank you so much Jarod, much appreciated.
5/5
GoogleI have dealt with Henry Adams for the last 3 years. They have provided an excellent service and both Bethanie Pickup and Melissa Twin are brilliant, they always act with 100% professionalism and are extremely efficient. I cannot recommend them enough!
Thank you so much for reviewing us Jimmy!
5/5
GoogleVery happy with the way Paul and team at Henry Adams, Haywards Heath, handled my sale. There was a long lead-up towards contract exchange (Covid-related market conditions hindering my search) at which point my buyers backed out, but the firm quickly found me a new buyer, enabling me to follow through with my dream purchase. And throughout all the ups and downs Paul remained very responsive, motivated and helpful. He maintained contact with solicitors and with other agents in the chain, and worked hard on my behalf.
Thank you so much Jane and congratulations on your new home!
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your review.
5/5
GoogleExcellent staff….
Thank you!
5/5
GoogleQuick and high quality. Excellent communication from staff.
Thank you Sheila! Much appreciated.
5/5
GoogleProfessional and efficient throughout. Paul and his team were great.
Thank you Michael!
5/5
GoogleHighly recommend Henry Adams Haywards Heath, a special mention to Bethanie Pickup and Melissa Twinn for their efficient and person service.
Thank you Toby!
5/5
GoogleFantastic service from start to finish of buying our new home, Paul and his team were beyond helpful the whole way, very honest and personable making our experience with them very comfortable.
Thank you so much Bryony.
5/5
GoogleBeth is extremely friendly and approachable, and always happy to help. Any maintenance issues we have reported are always dealt with in a timely fashion.
Thank you Jade, much appreciated.
5/5
GoogleBeth has always been so helpful and professional. Nothing has ever been too much trouble for her. Can highly recommend Henry Adams!
Thank you so much Janet!
5/5
GoogleI had excellent service from Melissa, she was very knowledgeable on lettings and really helped me through the whole process as this was my first time to let. I would highly recommend Henry Adams for letting your property.
Thank you so much for your review, we really appreciate it.
5/5
GoogleBethanie Pickup has always been most careful in dealing with the property that I own. I have full confidence in her ability to deal with whatever issues arise. She is always friendly and cheerful.
Thank you so much Monica!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henry Adams is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.
EA Masters by year, 2019 to 20252025 1 award EA Masters 2025 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.
The 10 Henry Adams offices, by town:
Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.
