Trusted Agent profile · West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

★★★★★ Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Henry Adams office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Really poor communication from Siobhan and throughly disappointed. Had arranged to view two rental properties for Saturday afternoon and was told on Friday the first property was now under offer. Not an issue, I was then offered to view a different property in the same area and scheduled in for 11:30. Saturday morning 10:45am I am having to chase to find out the address of the property. I rang the office number to then be told by she would be contacted to get in touch with me. I followed this up with another email asking for the address. No response and no one bothered to get back in contact with me. Saturday morning wasted.

Tylan · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

We’re sorry to learn of your experience. Having looked into the matter our understanding is we turned up at the viewing and tried to contact you when you did not show up. I'm afraid we had to move to the next viewing after 15 minutes. If you would like to discuss this matter further, please get in touch.

4/5

Google

Great service from Henry Adams lettings. Lisa Holt has been particularly brilliant at providing a great responsive service over the festive period. Being super quick at dealing with some unforeseen and challenging issues. Thank you for making moving over Christmas less stressful. Marcus

M · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Marcus!

4/5

Google

We are presently renting a property from Henry Adams in Petersfield and can only say how responsive and efficient Lisa Holt is to our property maintenance issues. Thank you Lisa.

Tara · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Tara!

5/5

Google

Henry Adams has just started to manage our local rental property and have offered a superb service so far, from marketing the property and finding suitable tenants, through to hand over of the property as our tenants have moved in. The service has been very professional at each stage and Siobhan, Lisa and Katie have all been very helpful, responsive and easy to communicate with throughout the process. We would have no hesitation in recommending Henry Adams Lettings Petersfield to any new landlords.

Neil · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your kind review Neil.

5/5

Google

Efficient and excellent service from Lisa and Katie.Thank you so much for making our transition smooth and giving us peace of mind.

Tafadzwa · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Our pleasure, thank you for your review :)

5/5

Google

This firm act as agent in letting my property. I cannot fault their service, particularly that of Lisa Holt, their Lettings Manager.

Giles · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Giles, your review is much appreciated.

5/5

Google

Lisa at Henry Adams has managed various works on my letting house this last few months and has liaised with tenants, myself and tradespeople efficiently and promptly. Thank you Lisa.

Helen · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your review Helen.

5/5

Google

Lisa Holt of the Henry Adams Petersfield lettings team is professional and friendly to deal with but best of all, a good communicator. She is an asset to the team - thank you, Lisa. All the stress has been taken out of letting my property.

Lesley · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Lesley for this lovely review!

5/5

Google

Renting was easy, our property manager Lisa has been very helpful, prompt with correspondence, pragmatic and has dealt with our teething issues moving into a new build rental property without issue.

Christian · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your review Chris, much appreciated.

5/5

Google

Henry Adams Petersfield have managed our rental properties for a long time . They have always found us good tenants .When work needs to be done they always efficient liasing with the tenants and workmen to ensure everything runs smoothly quotes are supplied in advance Thanks to all the team

Linda · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Linda, your review is much appreciated.

5/5

Google

Just moved into a Henry Adams managed rental and they were so helpful the whole way: Katie getting all my paperwork and referencing done, then handing to Lisa to manage the property. First day there were a few little bits needed seeing to and Lisa got on them right away and was just brilliant.

Caroline · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Caroline!

5/5

Google

A great experience dealing with Henry Adams, Petersfield branch, very helpful and great communication.

DazmundyArt · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your review.

5/5

Google

Clair Eames was an amazing help renting our first flat this past week!! X

Evie · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you for your kind review Evie!

4/5

Google

Henry Adams is good at what they do. From the house viewing to the documentation . I had a smooth experience, and they answered all my questions.

Chigo · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Chigo, we really appreciate your review.

4/5

Google

I would definitely recommend, the team here have been so helpful and very quick with helping me not only find my first home but also assist me with all the information I needed. Clair and Siobhan have been amazing. Thank you so much.

Chloe · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much Chloe!

5/5

Google

Brilliant service from Michael who managed to find me a new place almost immediately after the last viewing helping with everything to go forward as well as Clair who made the filling in of forms as easy as possible with no hiccups or problems and very responsive, 5 stars is not enough for the service they have provided.

Daniels · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you so much for your kind review!

5/5

Google

I had locked myself out of my flat of the bank holiday coronation weekend. I spoke to Viv who made the effort to find a colleague who would meet me at their offices and give me a spare key. That colleague was Ana-María. Firstly she was prompt. Secondly she was incredibly organised and always has been since I have dealt with Henry Adams. She turned up with a smile and friendly manner you wouldn’t expect of someone who had travelled 1 hour on their day off. However the thing that struck me most was how well the staff work together and how much they seem to value each other. They both seemed to have a real appreciation for each other and there appears to be such a warm and friendly atmosphere in their office. Many thanks.

Edward · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Pleased to be able to help you and thank you so much for writing such a lovely review.

5/5

Google

Henry Adams is one of the loveliest estate agents me and my partner have dealt with, Clair was very helpful with all queries and concerns and found the process super painless as I live 200 miles away. Would highly recommend!

Charlotte · 12 October 2023 · Henry Adams Petersfield

Agent replied · 17 June 2024

Thank you Charlotte, much appreciated!

5/5

Google

Rating only, no written review.

Quentin · 12 October 2023 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Quentin.

5/5

Google

This was a really tricky house move for Toby and the team, but they stayed professional and got it over the line. Very impressed and would definitely use them again! Thankyou!! Sarah

Sarah · 12 October 2023 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you Sarah! We really appreciate your review.

5/5

Google

An excellent service. Toby is very proactive chasing things up and always responds quickly to emails or phone calls. A very professional service that I don't think could have be any better. Thank you

Russell · 12 October 2023 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Russell! We really appreciate your review.

5/5

Google

The team at Henry Adams are a pleasure to work with. I would particularly like to thank Beth & Toby for their time and continued endeavour to make the process as smooth as possible, despite not being easy at times! Thank you!

Sarah · 12 October 2023 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Sarah, we really appreciate this.

5/5

Google

Really happy with the service provided by the team as first time buyers. Lots of communication and they always responded quickly. Toby in particular helped speed things up by chasing up both sides during the process and ensured we weren’t missing anything, all while being friendly and professional.

James · 12 October 2023 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you James, much appreciated.

5/5

Google

Despite being in it for the long haul, due to a couple of inconsiderate buyers, we completed our sale thanks to the unfailing determination of the whole team at Henry Adams. We very much appreciated all your unfaltering professional and thoughtful personal support during our bereavement sale. We’d give you 10 stars if they were there to give!

Jan · 12 October 2023 · Henry Adams Haslemere

Agent replied · 16 June 2024

Thank you so much Jan and so glad we got there in the end!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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