Trusted Agent profile Β· West Sussex

Henry Adams estate agents in Bognor Regis, Horsham, Storrington and 5 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

1,555 reviews across 10 offices and 3 platforms

www.henryadams.co.uk

Henry Adams has 10 offices, in Bognor Regis (two offices), Horsham (two offices), Storrington, Haywards Heath, Haslemere, Petersfield, Havant and Billingshurst (West Sussex). Together they have 1,555 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

1,345

Reviews on Google

All 10 offices

Yell logo

4.0 / 5

4

Reviews on Yell

All 10 offices

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

Our offices

Henry Adams's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Henry Adams office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very professional helpful and friendly staff wouldn’t hesitate to recommend Henry adams

Tina Β· 18 March 2024 Β· Henry Adams Bognor Regis (25 High Street)

Agent replied Β· 17 June 2024

Thank you Tina!

5/5

Google

Henry Adams we would like to thank you and your staff in the Bognor Regis branch for the exceptional ongoing service they are giving us in our search for our new home. You're fantastic! Sam and Allan

Samantha Β· 18 March 2024 Β· Henry Adams Bognor Regis (25 High Street)

Agent replied Β· 17 June 2024

Thank you so much Sam, it is lovely to read reviews like yours.

5/5

Trustpilot

Henry Adams - Alex Bush

We have found two rental properties now through Alex Bush in the Storrington branch. We cannot thank him enough, he has been amazing throughout both. He has been in constant communication, always replies in a timely fashion and made sure both properties were perfect before we moved. Having a toddler it can be a stressful experience moving but Alex took a lot of stress away from the process and made it a really enjoyable experience to work with Henry Adams lettings.

Sophie Β· 18 March 2024 Β· Henry Adams Horsham

5/5

Trustpilot

Aga Wydra took the time to really…

Aga Wydra took the time to really understand my needs and found the perfect home for me. I really appreciate her responsiveness and flexibility in showing properties. She made every effort to find me a great home - also quickly. Very knowledgeable about the community which was very helpful since I was new to Bognor Regis She’s any expert in her field and a delightful person, with integrity and a great sense of humor. I can highly recommend her for all of your real estate endeavour. 🌺

Beata Β· 15 March 2024 Β· Henry Adams Horsham

4/5

Trustpilot

would recommend

I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.

Katalin Β· 13 March 2024 Β· Henry Adams Horsham

5/5

Trustpilot

Every people from this agency is verry…

Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need

Elena Β· 12 March 2024 Β· Henry Adams Horsham

5/5

Trustpilot

Moving into rental property

Moving into my rental property through Henry Adams estate agency was a breeze. From start to finish, their communication was top-notch, keeping me informed at every step of the process. The staff were not only professional (massive shout out to Alex) but also friendly, making the whole experience enjoyable. What stood out the most was their transparency, they were upfront about all the details, making sure there were no surprises along the way. Overall, my move-in experience was fantastic. Highly recommend them to anyone looking for a seamless rental process.

Precious Β· 11 March 2024 Β· Henry Adams Horsham

1/5

Trustpilot

Evicted a man with terminal cancer ,prostrate and bone cancer

Henry adams of storington evicted myself from a property they managed in pulborough .I have terminal cancer they didn't care put me out on the streets , kept my deposit . Heartless bunch of selfish uncaring rubbish . What a pisstake reply I never missed my rent once , complained about that devil James Riley ,.and who's going to investigate it but himself .This man is evil and I hope God strikes him down deadAlan Dixon a dying man thanks evil bustard.

Mr Β· 6 March 2024 Β· Henry Adams Horsham

5/5

Trustpilot

If I could give 10 stars, I would!

If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!

Frank Β· 28 February 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your 5 star review - it is very much appreciated.

5/5

Trustpilot

Great Experience

We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.

Luiza Β· 28 February 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your 5 star review, I will be sure to pass this along to Alex and the team at Storrington lettings.

5/5

Trustpilot

Great service

Great service, professional, knowledgeable , Friendly staff, Alex , thank you for supporting me through the process and making the experience as painless as possible . All the staff are amazing and helpful. Thank you !

Perrett Β· 27 February 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your 5 star review.

5/5

Trustpilot

A great experience.

We had a really smooth experience with Henry Adams. Alex Bush managed our letting from day one and I couldn’t have asked for a better person to do so. Alex really reassured us through every step, kept us informed on all updates and we are so pleased that Henry Adam is our letting agent. I’d definitely recommend them to anyone looking for a smooth and enjoyable move. We are so pleased with our new home and extremely thankful to the team. Thanks again guys!

Kayleigh Β· 27 February 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your 5 star review, I will be sure to pass on to Alex and the team.

4/5

Google

Very good service keeping us informed at each part of the let.

David Β· 26 February 2024 Β· Henry Adams Storrington

Agent replied Β· 24 August 2024

Thank you David.

5/5

Google

I would like to say a big thank you to James, Alex and Steph for great team work with my move, As we all know moving can be very stressful. However this time the teams communication, friendliness and much more made it feel so easy from start to completion. So once again thank you for just great customer service and I'm very happy with my move.

Richard Β· 26 February 2024 Β· Henry Adams Storrington

Agent replied Β· 24 August 2024

Thank you so much for your kind review Richard!

5/5

Google

Great service, professional and kind approach, helped us to find our next house, very impressed and would highly recommend!

Adam Β· 17 February 2024 Β· Henry Adams Bognor Regis (25 High Street)

Agent replied Β· 17 June 2024

Thank you so much Adam, your review is much appreciated.

5/5

Google

I highly recommend Henry Adams Bognor branch. I’m currently searching for a property in the area and they have been far and away the most attentive agent I have dealt with. A special mention for Charlotte Turner who has kept me up to date continually with properties coming on with great advice and with honesty and friendliness. I’m hoping the property I’m searching for comes up soon and really hope it happens with Charlotte!

Dave Β· 17 February 2024 Β· Henry Adams Bognor Regis (25 High Street)

Agent replied Β· 17 June 2024

Thank you so much Dave for this kind review, it is much appreciated!

5/5

Trustpilot

Excellent customer service

Henry Adams (Horsham) has looked after me since 1997.I bought my flat from them and then rented it out and they recently sold it for me.Excellent service and customer care as is should be.Nothing too much trouble.Many thanks to all of you

Charlie Β· 14 February 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for your 5 star review of the Henry Adams Horsham Lettings team!

5/5

Trustpilot

Rachel Mills from Bognor agency

Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa

Ewa Β· 29 January 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Hi Ewa, thank you for your 5 star review of Rachel at our Bognor Regis lettings office - I will be sure to pass this onto her!

5/5

Trustpilot

Excellent customer service

Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.

Fiona Β· 27 January 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Hi Fiona, thank you for the great review of Kev and the team at Selsey - I will be sure to pass this along to them!

5/5

Google

I most appreciate Alex, he helped me to get my new house. He does his best for both, clients and Henry Adams.

Ravin Β· 27 January 2024 Β· Henry Adams Storrington

Agent replied Β· 24 August 2024

Thank you for your kind review Ravin!

5/5

Google

Henry Adams made my life easier, specially Alex gave me a big support to find a new house and to move from old house in genuine way. Most appreciate both, Alex and James for their friendly, honest, transparent and straight forward service. Massive thanks go to them. Cheers Henry Adams πŸ‘ …

Shaluja Β· 27 January 2024 Β· Henry Adams Storrington

Agent replied Β· 24 August 2024

Cheers Shaluja for your kind review!

5/5

Trustpilot

Iwould just like to say how well the…

I would just like to say how well the selsey branch of Henry adams worked to sell my father’s property they are so far ahead of any other estate agents in selsey ,look forward to using them when I sell mine , Lee booth.

Mr Β· 19 January 2024 Β· Henry Adams Horsham

Agent replied Β· 15 March 2024

Thank you for taking the time to leave a great review of our Selsey office! :) Millie

5/5

Google

Henry Adams state that they are simply different and let me reassure anyone who is thinking of selling they are,take my honest advice don't even question going anywhere else.They are honest and they do actually care and work for you.I first saw Gail who was honest with me from the start I took her advice and my house sold,All the staff at Henry Adams Bognor Regis are friendly,caring and professional they always have the time for you and always call you back and finally I have to Thank Jane Barlow with all my heart she is an absolute credit to Henry Adams and I honestly don't know how I would of got through this process without her she is calm, professional and wonderful.

Louise Β· 18 January 2024 Β· Henry Adams Bognor Regis (25 High Street)

Agent replied Β· 17 June 2024

Thank you so much Louise! This review is so lovely to read, we are very grateful.

5/5

Google

There were many difficulties and set backs with the purchase of my house but Jane and the team at the Bognor branch of Henry Adams were incredibly helpful and supportive throughout the process and I am very grateful to them. Excellent customer service - thank you.

Suzanne Β· 18 January 2024 Β· Henry Adams Bognor Regis (25 High Street)

Agent replied Β· 17 June 2024

Thank you so much Suzanne and congratulations on your new home.

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Awards

The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Henry Adams is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2019, 2020, 2025, 2026.

EA Masters by year, 2019 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Henry Adams

Which Henry Adams office has the most reviews?

Bognor Regis (25 High Street) has the most, with 481 reviews rated 4.4 out of 5, followed by Horsham (50 Carfax) with 393.

Where are the Henry Adams offices?

The 10 Henry Adams offices, by town:

Has Henry Adams won any awards?

Yes. In The Trusted Agent 2026 awards, Bognor Regis won Gold, Haslemere won Trusted Agent and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings and Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2019.

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