1/5
GoogleRating only, no written review.
Trusted Agent profile · Dorset
Goadsby estate agents in Bridport, Bournemouth, Salisbury and 6 more
★★★★★
1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
2
Reviews on The Trusted Agent
All 13 offices
44
Reviews on Trustpilot
Business-wide
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Our offices
Goadsby's 13 offices, most reviewed first. Each has its own page.
- Goadsby Bridport2 South Street, DT6 3NQ223 reviews · 181 on Google (4.9)2 in the last 90 days
- Goadsby Bournemouth (114)114, Old Christchurch Road, BH1 1LU216 reviews · 174 on Google (4.3)0 in the last 90 days
- Goadsby Salisbury31 Castle Street, SP1 1TT204 reviews · 162 on Google (5.0)0 in the last 90 days
- Goadsby Weymouth (2-4 Coburg Place)2-4 Coburg Place, DT4 8HP200 reviews · 155 on Google (4.7)1 in the last 90 days
- Goadsby Poole (245 High Street North)245 High Street North, BH15 1DX157 reviews · 116 on Google (4.6)0 in the last 90 days
- Goadsby VerwoodThe Parade, 7 Ringwood Road, BH31 7AA141 reviews · 99 on Google (4.9)0 in the last 90 days
- Goadsby Ferndown503 Ringwood Road, BH22 9AG128 reviews · 85 on Google (4.4)2 in the last 90 days
- Goadsby Broadstone177 Lower Blandford Road, BH18 8DH127 reviews · 85 on Google (4.6)2 in the last 90 days
- Goadsby Bournemouth (31 Southbourne Grove)31 Southbourne Grove, BH6 3QT124 reviews · 81 on Google (4.6)5 in the last 90 days
- Goadsby Bournemouth (99 Holdenhurst Road)99 Holdenhurst Road, BH8 8DY120 reviews · 78 on Google (4.2)2 in the last 90 days
- Goadsby Wareham10 West Street, BH20 4JX97 reviews · 96 on Google (4.6)0 in the last 90 days
- Goadsby Poole (39 Haven Road)39 Haven Road, Canford Cliffs, BH13 7LE95 reviews · 52 on Google (4.9)0 in the last 90 days
- Goadsby Weymouth (30 St Thomas Street)30 St Thomas Street, DT4 8EJ2 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Goadsby office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for your 5 star rating Mr Clark. All the best
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Gideon. We're sorry to see that you have rated our service as 1 star, although we don't appear to have a record of you being a client of ours. If you could contact the branch via email on ferndown@goadsby.com we will certainly look into any issues for you. Best wishes.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Susan, Thank you for your 5 star review. All the best.
5/5
GoogleAlways masterclass in service and price
Agent replied · 11 June 2024
Thank you for your review Steve, all the best.
5/5
GoogleThe standard of service and updating of all information from Richard Farnes at Goadsby was excellent.
5/5
GoogleI would like to take this opportunity to thank you all the staff at Goadsby for “holding my hand” whilst the process of selling my home has gone on.
5/5
GoogleFabulous service, kept us informed every step of the way. Nothing was too much trouble and it was a very smooth and stress-free experience thanks to Fern and the team.
5/5
GoogleGoadsby Ferndown were extremely helpful throughout the stressful process of buying our first property! Highly recommend using their services.
5/5
GoogleMy wife and I would like to say a huge thank you to Goadsby Ferndown and especially Fern Thomas for helping us buy our first house. They have been extremely professional and effective. Fern was just perfect in every sense. She was following up on actions on time, being proactive with the next steps and just looking after us. Top marks!!!!!! Thank you Goadsby!!!!!
5/5
GoogleI can highly recommend the team at Goadsby in Ferndown for their professionalism and expertise. They have been a pleasure to deal with, handling the sale of my late mother's property efficiently and with sensitivity. I did worry that I would need to travel backwards and forwards for viewings, but I needn't have been concerned - they have taken care of everything, holding a key for the property, showing it to prospective buyers and even signing it out to workmen, under instruction, so that maintenance could be carried out. My family and I are very grateful for the way the team have taken all the stress out of the process and made it so much easier than it could have been. Thank goodness we chose Goadbsy!
1/5
Google** Edit ** 3 weeks later and no contact from the lettings team, no real surprise there! ** ** Edit ** 5 days later and no contact from the lettings team ** What a disappointing experience from the lettings team in Ferndown. We are landlords and wanted to change letting agents away from Goadsby to a more cost effective letting agents, which has halved our management fees. We gave Goadsby the opportunity to move on price, they were committed to maintaining their customer service levels and wanted to keep their margin, fair enough. The experience they have put us through over the last few months has failed on every level, even basic courtesy and customer service. Chris, the lettings manager has yet to call me back, I have lost count of the messages I left and emails I sent requesting a call. Chris 'made up' monetary amounts he 'felt' we were expected to pay but couldn't back it up contractually. He took too long to return the deposit to us, we very nearly missed the 30 days DPS registration. I have never dealt with such incompetence. The saddest part is, Goadsby, you have lost this customer for life. If we need to change agents again, or anyone asks us for a recommendation - then we will be steering well away from Goadsy. Entirely based on the experience you gave us when we decided to leave.
Agent replied · 11 June 2024
Dear Mrs Simpson, we are sorry to hear of the experiences you have had. As a company who values high customer service satisfaction it is disappointing to hear your comments. We have passed your comments on to the senior lettings management team for them to investigate further. Kind regards
5/5
GoogleThank you Lyndsey for helping us but our dream home.
5/5
GoogleGreat support from Goadsby when buying a property after 40 years. They were patient and kept in regular contact with us at every step. A great team to work with!
5/5
GoogleKatherine showed me around & was very knowlegable about the property & its surroundings. David was my main point of contact throughout the process & kept in touch regularly to both deliver & collect information. I fell in love with the property at first sight and moved in last Friday #very happy customer
Agent replied · 11 June 2024
That's great to hear Tracey, glad we could help you find the home of your dreams! All the best.
5/5
GoogleLindsey and the team were excellent, kept us in touch at each stage of the sale and got us a very fair price for our mothers property. I would recommend them to any wishing to sell in the Broadstone area. Mike and Stella Armstrong.
5/5
GoogleThis estate agents is the best I've ever experienced. From the initial consultation; the sale (took 1 day) but also through the process they have gone above and beyond to make sure that the sale has gone smoothly - often go way beyond what you would expect from an agent. If you want someone to passively sell your property this is not the estate agents for you as they are proactive, brilliant communicators and on-it. David was excellent from the start and Lindsay has been astonishing - Just the business - would recommend without reservation
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Ben, thank you for taking the time to review our service. All the best.
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi. We are very sorry to see you have given us a poor review. Our Poole office are not able to link your info to any client data we have, so if you are able to email poole@goadsby.com directly, we will look into any issues you may have had. Kind regards.
3/5
GoogleWas waiting Long Time for contact
Agent replied · 11 June 2024
Hi Marcin, thank you for leaving us a review. Having looked on the information we have for you I see that you enquired about viewing several rental properties with us in-between Christmas and New Year, due to our limited opening hours during this period it did take us a while to deal with your enquiry, so apologies. We note you are now suited with a rental property so all the best in your new home!.
5/5
GoogleFirst class service. Very thorough, attentive and timely communication and action.
Agent replied · 11 June 2024
That is great to hear Steve, thank you for your feedback and good luck with everything !
5/5
GoogleVery good service and most helpful I would use them to sell a property in the future .
Agent replied · 11 June 2024
Hi, thank you for your 5 star review, glad we were able to assist you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Goadsby
Which Goadsby office has the most reviews?
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
Where are the Goadsby offices?
The 13 Goadsby offices, by town:
- Bournemouth (114): 114, Old Christchurch Road, Bournemouth, BH1 1LU
- Bournemouth (31 Southbourne Grove): 31 Southbourne Grove, Bournemouth, BH6 3QT
- Bournemouth (99 Holdenhurst Road): 99 Holdenhurst Road, Bournemouth, BH8 8DY
- Bridport: 2 South Street, Bridport, DT6 3NQ
- Broadstone: 177 Lower Blandford Road, Broadstone, BH18 8DH
- Ferndown: 503 Ringwood Road, Ferndown, BH22 9AG
- Poole (245 High Street North): 245 High Street North, Poole, BH15 1DX
- Poole (39 Haven Road): 39 Haven Road, Canford Cliffs, Poole, BH13 7LE
- Salisbury: 31 Castle Street, Salisbury, SP1 1TT
- Verwood: The Parade, 7 Ringwood Road, Verwood, BH31 7AA
- Wareham: 10 West Street, Wareham, BH20 4JX
- Weymouth (2-4 Coburg Place): 2-4 Coburg Place, Weymouth, DT4 8HP
- Weymouth (30 St Thomas Street): 30 St Thomas Street, Weymouth, Dorset, DT4 8EJ
Has Goadsby won any awards?
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent.
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