Trusted Agent profile · Dorset
★★★★★
1,415 reviews across 13 offices and 4 platforms
Goadsby has 13 offices, in Bridport, Bournemouth (three offices), Salisbury, Weymouth (two offices), Poole (two offices), Verwood, Ferndown, Broadstone and Wareham (Dorset). Together they have 1,415 reviews on four platforms, rated 4.6 out of 5 overall.
1,364
Reviews on Google
All 13 offices
5
Reviews on Yell
All 13 offices
44
Reviews on Trustpilot
Business-wide
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Goadsby's 13 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Goadsby, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goadsby is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGoadsby went above and beyond at each stage of the process the make sure things went smoothly with our house purchase. Very friendly, professional and we would highly recommend their service. Robert, in particular, was a star!
Hi Steven, thanks for taking the time to review our service. Glad we were able to assist you. All the best.
5/5
GoogleWe have been delaying moving closer to our children for some time because we thought the move would be very stressful, The Goadsby team really did put our minds at ease, they liaised with our daughter and with the recommended online solicitor everything was very efficient and has gone very quickly and smoothly. We highly recommend Rob and his team.
5/5
GoogleMy parents recently purchased a home from Goadsby. Rob and the team were excellent at keeping us informed on progress made in the chain and were very responsive at answering our questions. Great Customer service and would definitely recommend using them to sell / purchase a new home. Dr Ehsan Gazi
Hi Dr Gazi, many thanks for taking the time to review our service. We're glad your parents are now settled in their new home. Kind regards.
5/5
GoogleWe can not recommend this Estate Agent enough, throughout the sale of our property they were very professional, and considerate to needs. Rob, Jordan and Magdalena were always available for advice and guidance, and we would like to thank Jordan in particular for his drive and determination in helping us achieve exchange and completion in the stated timescale. He kept us fully informed of the status of the liaisons between the solicitors and the conveyancers. he in short was fantastic. With Thanks George and Sue
Thank you for your feedback. Our pleasure.
5/5
GoogleThe staff in Goadsby are very professional but very friendly and kept in regular contact with us throughout the process of the sale. Many thanks. We have also used the Lettings team over a number of years and have been very pleased with the service received.
Hi Linda, thank you for taking the time to review our services. Glad the team have been able to assist you. All the best.
5/5
GoogleWe have used Goadsby as our letting agent now for the last 6 years for 4 properties having used 2 other agents previously. The Salisbury office, run by Jacqui Sinetta, have impressed us from the beginning. Every element of the service that they provide has been excellent, from marketing the properties, managing them and responding to day to day queries. We are very happy with the service we receive and have encouraged other landlords to use their very professional service. We have engaged Goadsby to let more of our properties. Jacqui Sinetta has been the Manager since we have been letting there. She is attentive, prompt and extremely efficient. Her knowledge of the letting market is also an asset. Many thanks Jacqui, Goadsby are very fortunate to have you on their team.
5/5
GoogleWe have been extremely pleased with how the purchase of our new property has gone and highly recommend Goadsby. From the viewing to exchange we felt at ease with them being the estate agent in this process, the communication was excellent and we never felt pressurised in what is always a stressful experience. First class service and a special thanks to Rob the manager at Goadsby for helping us from start to finsih
5/5
GoogleThe service provided by Rob Ward at Goadsby’s Salisbury branch, who handled our house sale, was exceptional. He kept us informed of events and acted as a conduit between our solicitors and those of our buyers to help the whole process run smoothly, even on his days off! Suffice to say, we were extremely pleased with Goadsby’s service and highly recommend them.
Hi Mark, thank you for taking the time to review our service. Rob and the team will be delighted with your feedback. Kind regards.
5/5
GoogleMy partner and I just purchased our first home together with Goadsby in Salisbury, and we can't recommend them highly above. Both Magdalena and Robert, who dealt with us throughout the process (which couldn't have been at a more challenging time) handled everything with complete professionalism, efficiency and, thankfully, humour. They helped to make the purchase, from calling to arrange a viewing and to the handing over of keys, as easy as possible for us, and we had complete confidence in them throughout. Once again, thanks so much to Robert and Magdalena, your help, understanding, patience and support has been fantastic and we can't show our appreciation enough.
5/5
GoogleWe have had a brilliant experience dealing with Goadsby. Beautiful photos and excellent communication. Every staff member we have dealt with has been professionally and helpful especially Jordan. He sold our property within a few weeks of it being on the market. Throughout the whole process he has gone above and beyond to make it stress free for us. We really appreciate all of your hard work Jordan thank you so much. We cannot recommend them highly enough! Thank you, Jodie and Lee Farmer x
5/5
GoogleFantastic service! Highly recommend! We recent sold our property with Goadsby and from start to finish they were great. We were in a frustrating chain and regular updates from the other parties involved were not forthcoming but both Jordan and Rob were excellent in keeping us updated on where things were at all times. They continuously chased the other estate agents & solicitors involved for information and kept the pressure on, so we were able to complete the sale in time for Christmas and move into our new home. Massive thank you to Rob, Jordan and the rest of the team.
Hi Keiron, thank you for taking the time to review our services, your comments have been forwarded to Rob and the team. Glad they have been able to help you. All the best.
5/5
GoogleWe purchased a house with Goadsby. From the start of our purchase the staff gave outstanding customers services. I would like to make a personal mention to Jordon and Rob from the Salisbury branch. Every week they made contact with me to ensure everything was going smoothly and help to push things along correctly. Unfortunately we didnt have an easy time of trying to sell our property which resulted in a delay for everyone in the chain. However, Jordon and Rob went above and beyond what i thought was expected. They didnt just support me with the purchase but also helped me with the problems i experienced with selling my current property through a different agent. I cant thank them enough for the help and support they gave to me. There knowledge, advise and care was outstanding. I would recommend anyone to either sell or purchase from Goadsby. I too will be doing the same if and when i need them again. Many thanks Vicky chandler
Hi Vicky, thank you for your 5 star review and lovely comments, we're glad we were able to assist you in your move. All the best.
5/5
GoogleThanks to Rob branch manager in Salisbury for keeping in contact and calling me when the property sale fell over I really appreciated that as I loved the house. I had to sell it to my wife but she is really happy now too. Thanks also to Simon I think the regional director of Goadsby for managing the sale in Robs absence. Great service I am happy to recommend. I am now thinking of changing over the management of my investment property to Goadsby. Thanks Goadsby 😊PositiveResponsiveness, Professionalism
5/5
GoogleGoadsby in Salisbury have let my property for 20 years and Jacqui and her team have always been so helpful and so quick to communicate with me. I would recommend them to anyone thinking of letting. This year I opted to sell the same property and Rob took care of everything - and within 4 hours of it being on the market he called to say someone had offered the asking price. He has done a brilliant job from the start. Thanks Goadsby.
5/5
GoogleI would definitely recommend using Goadsby in Salisbury for a friendly hands on approach & genuinely wanting to sell your house. The whole team were involved & kept me updated from booking my valuation to arranging my viewings. Once my property sold subject to contract, they assisted and helped ease the whole process. Jordan was extremely helpful throughout the whole process & he is a real credit to Rob & his team. I really can’t praise him enough, he is a very pleasant, and professional young man & I put Goadsby top of the Estate agents to use in Salisbury & surrounding areas they were all very friendly helpful.
5/5
GoogleGreat staff, always happy to help.
Thank you for your feedback Mike, all the best.
5/5
GoogleRating only, no written review.
Thank you Cherys for your 5 star review. All the best
5/5
GoogleRating only, no written review.
Hi Shaun, thank you for your 5 star review. All the best.
5/5
GoogleRating only, no written review.
Hi, Many thanks for your 5 star review. :) Kind regards.
5/5
GoogleExcellent, informative, friendly manor, professional, helpful.
5/5
GoogleVery professional and excellent local presence. Pleasure to deal with.
5/5
GoogleVery impressed with the presentation in regards to helping us sell our property
5/5
GoogleExcellent advice and knowledge on new builds in Weymouth. Very helpful.
5/5
GoogleExcellent service and advice when selling and buying our new home.
Thank you for your feedback Mr Gale, enjoy your new home !
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bridport has the most, with 223 reviews rated 4.5 out of 5, followed by Bournemouth (114) with 216.
The 13 Goadsby offices, by town:
Yes. In The Trusted Agent 2026 awards, Bridport won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2018.
