Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Freeman Forman office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We chose Freeman Forman as they are a long established estate agents & part of countrywide which we felt would give us a good client base through which to sell our property. One of the most beneficial aspects of FF service is constant communication throughout, emails & calls were answered or returned efficiently & we had confidence that with their negotiating skills, a buyer would be found quickly. They know their market & we would definitely recommend FF to anyone wanting to sell in Tonbridge & the surrounding area.PositiveResponsiveness, Professionalism, Value

Liz · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We were really impressed with Freeman Forman, particularly Charlie's exceptionally hard work. Our buyer's solicitors were very difficult to work with, and Freeman Forman remained professional throughout, and worked effectively to ensure our exchange and completion went through. They went above and beyond, and provided excellent customer service and reassurance throughout a stressful process (none of the stress caused by them!). I would definitely recommend them.PositiveResponsiveness, Professionalism, Value

Rosanna · 16 June 2021 · Freeman Forman Tonbridge

Agent replied · 15 June 2024

Many thanks for the wonderful 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Very impressed with this company. Very professional and friendly highly recommend. 5 Stars outstanding experience.PositiveProfessionalism

Jolene · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have found this service professional effective in communication, supportive, friendly and very active throughout the work they do Excellent service Thank you Sophie and team Amazing bunchPositiveQuality, Professionalism

Sara · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

The staff were always very friendly and helpful. They managed to complete our house sale despite Covid.PositiveProfessionalism

Annabel · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

Efficient service sorting out what was not a straightforward letting. Thanks particularly to Lisa for her support and good communications.PositiveResponsiveness, Professionalism

Ian · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent personal service provided by Sophie nothing was too much trouble, good communication and chasing of all parties involved made sale and completion very smooth. Thank you to the Heathfield Branch would definitely recommend.PositiveResponsiveness, Professionalism

Jaxs · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very impressed with the professionalism of the staff at this particular branch. Daryl was particularly helpful. We didn’t think it was going to be possible to purchase last year given the issues with Covid but the staff made it happen and it really was relatively smooth from start to finish. I highly recommend them.PositiveResponsiveness, Quality, Professionalism

Samantha · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We placed our property for sale with Freeman Forman in Heathfield and were delighted with the help we received - from initial visit from Greg, through to marketing of the property, and help with viewings. Nothing was too much trouble, and the team efficiently dealt with all administration and communications from the start through to obtaining an offer for the full asking price. Top marks all round.PositiveResponsiveness, Professionalism

Peter · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

The quality of service was excellent and the team work really well together to get the best results. We were always kept updated of feedback from potential buyers and ultimately the progress of the sale and in our case the purchase as well. Thank you to Greg, Darryl and all the team who are outstanding.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Every member of staff at the Heathfield branch of Freeman Forman that I spoke to during the sale of my late sister's house knew exactly where we were up to whenever I contacted them. They all dealt with my queries with exceptional professionalism. Messages were acted on promptly and Solicitors chased when necessary. The quality of service from each member of the team was excellent. Forman Freeman apply research techniques before listing a house for sale so that realistic market values and expectations can be applied to selling the property, whilst observing the need to match those expectations with client circumstances. Their marketing techniques meant that there were plenty of viewers lined up and offers made within two weeks of listing the property. The house was under offer by the end of those two weeks and the sale progressed to completion within one month of probate being granted, Freeman Forman having everything in place to smooth the way. I would have no doubts about using them again in the future.

Susan · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for your fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We worked with Greg and his colleagues in the Freeman Forman Heathfield branch, and although we have decided not to proceed with the sale of our house (for which Greg secured a very good offer), we have no hesitation in recommending Greg, Kay and their colleagues to both prospectives sellers and buyers. They know the area, have a good network across the region and are responsive, professional and kind. If circumstances change, we will certainly return to Freeman Forman to sell our house.PositiveResponsiveness, Quality, Professionalism, Value

Laurie · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Impressed from the start by the research Greg had done on our house , its location and the property market. The team worked well together and they all well informed about the process and what to do. We particularly worked with Sophie when she showed round potential buyers and answered any queries we had quickly and professionally. Daryl had many useful ideas on presenting the house well. We had hitches on the way but with this support team we were always encouraged to keep going. Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value

Finbarr · 14 June 2021 · Freeman Forman Heathfield

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

1/5

Google

Not interested

Janet · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Polite, curteous, efficient and smart.

Nikki · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for the great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very friendly and helpful staff and transaction all went through smoothlyPositiveResponsiveness, Quality, Professionalism, Value

Simon · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for the amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really friendly and responsive team. Thanks, in particular, to Charlie for all of his help & support throughout the process :-)PositiveResponsiveness, Quality, Professionalism, Value

Bradley · 14 June 2021 · Freeman Forman Tunbridge Wells

5/5

Google

Fantastic service from all members of the Freeman Forman TW team. Would certainly recommend.

Kevin · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I would like to take this opportunity to thank Helen and her team. Ebony,Charlie and the trainee Stewart. Professional Service and friendly staff.PositiveResponsiveness, Professionalism

Richard · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

This team really was excellent, I appreciate the time and patience they showed when guiding me through the process, making the purchase very easy and straightforward - thank you all!PositiveResponsiveness, Quality, Professionalism, Value

Stephanie · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and really good team to deal with. My first house purchase during a stressful year and they made it such a smooth process. Thank youPositiveResponsiveness, Quality, Professionalism

Harriet · 14 June 2021 · Freeman Forman Tunbridge Wells

Agent replied · 13 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards: Freeman Forman, Tonbridge won Trusted Agent; Freeman Forman, Robertsbridge won Trusted Agent.

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What do you need help with?

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