Trusted Agent profile

Freeman Forman reviews in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Freeman Forman office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I honestly cannot express how amazing Freeman Forman were throughout our house move. They truly went above and beyond to make sure everything came together, and we felt so supported from start to finish. Jasmin in particular was absolutely incredible. She was such a lovely person to liaise with, kept us regularly updated every step of the way, and made sure everything was sorted without us ever having to chase. During what can be such a stressful process, that level of communication and care made such a huge difference. I’m genuinely blown away by how valued they made us feel as customers. We are so grateful for everything they did to help make our move happen, and we would without hesitation use Freeman Forman again in the future. Thank you so much, especially to Jasmin, for making the whole experience feel that little bit easier and so much more personal.

N · 5 October 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for your wonderful review! We're thrilled to hear that Jasmin and the team made your house move a positive experience. Your kind words about our communication and support mean a lot to us. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Very fast patient and caring staff Conor made everything easy for me very recommended friendly help find my house sorted everything.

José · 5 October 2026 · Freeman Forman Eastbourne

Agent replied · 12 October 2026

Thank you for your wonderful review! We're thrilled to hear that Conor and our team made your experience easy and enjoyable. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Despite a difficult process, Kian was diligent in chasing solicitors and agents across the purchasing chain. Very good communication throughout.

Matt · 4 October 2026 · Freeman Forman Tunbridge Wells

Agent replied · 11 October 2026

Many thanks for leaving us your great 5* review. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

Friendly and responsive team who managed to sell my house in a slow market!

Naomi · 27 September 2026 · Freeman Forman Heathfield

Agent replied · 11 October 2026

Thank you for your excellent 5* review! We are thrilled to hear that our team was able to sell your house in a tough market. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After being let down by another agent in town I found Anne to be exceptionally professional when approaching her to sell my flat. Anne gave honest and realistic expectations in price and delivered a quick and efficient sale. Anne is clearly a great manager and I had confidence in her sales team from start to finish. Thank you.

Nicola · 21 September 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Many thanks for leaving us your amazing 5* review! We are thrilled to hear that you had a positive experience with Anne and our team. Our goal is to always provide exceptional service and deliver successful results. Kind regards, Lucy, Customer Relations.

5/5

Google

From the point the property was valued at a price we thought was sensible to the constant ongoing management and communication from the team in Tonbridge our experience with Freeman Forman has been outstanding. We bought the house 16 years ago through them, and have now successfully sold through them too. They were proactive and always responded to calls or emails on a very timely basis.

John · 21 September 2026 · Freeman Forman Tonbridge

Agent replied · 12 October 2026

We are thrilled to have provided you with outstanding service for 16 years and to have successfully sold your home. We pride ourselves on being proactive and responsive to our clients. Many thanks for leaving us your wonderful 5* review. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently just purchased a property via the agency. All the staff here were absolutely fantastic and we could not recommend the agency more. Ross and Luca were great, very friendly and helpful and made the process of house buying so much easier, with constant communication and advice. We also used their mortgage advisor, Dibon, who was absolutely fantastic and very knowledgeable. Could not recommend them all enough.

Angry · 21 September 2026 · Freeman Forman Eastbourne

Agent replied · 12 October 2026

"Thank you for choosing our agency and for taking the time to leave such a glowing review! We are thrilled to hear that our team made your house buying process easier and provided excellent service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Conor from Freeman Foreman was absolutely brilliant and really helped make my move-in process quick and easy. He was extremely helpful, professional, and made sure everything went smoothly. I really appreciate all his help and would definitely recommend Conor to anyone moving in!

Veronique · 21 September 2026 · Freeman Forman Eastbourne

Agent replied · 12 October 2026

Many thanks for leaving us your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

After being let down by another agent in town I found Anne to be exceptionally professional when approaching her to sell my flat. Anne gave honest and realistic expectations in price and delivered a quick and efficient sale. Anne is clearly a great manager and I had confidence in her sales team from start to finish. Thank you.

Nicola · 20 September 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Many thanks for leaving us your amazing 5* review! We are thrilled to hear that you had a positive experience with Anne and our team. Our goal is to always provide exceptional service and deliver successful results. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an amazing experience with Rebecca and Chloe with finding myself a place ! I’m a first time renter so I was absolutely terrified, but from the moment I first began talking with them I felt in good hands and everything made sense. On top of their clear and efficient communication with me, whether that be phone calls or emails, they were both friendly yet professional and showed a genuine interest in me having the right place to settle in. I can’t recommend the two of them enough and am so thankful for the smooth transition into renting my own place they gave me! Lily

Sam · 20 September 2026 · Freeman Forman Heathfield

Agent replied · 11 October 2026

Thank you for your kind words, Lily! We are thrilled to have helped make your first renting experience a positive one. Our team always strives to provide clear communication and personalized service to our clients. It was a pleasure working with you and we wish you all the best in your new place. Best wishes, Lucy, Customer Relations.

5/5

Google

I’ve recently sold my house through Freeman Forman and had a great experience. Ross was absolutely amazing and really gave us so much faith and hope about listing with another estate agent and how the process would be smooth. Erin and Lily-Mae were great with viewings and with contact throughout. They were so friendly, patient and reassuring.. and Stuart was great with the offer process. Thank you so much for helping us to move, we really appreciate all the help you gave along the way.

Katy · 13 September 2026 · Freeman Forman Lewes

Agent replied · 11 October 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

The service was really good. The team was very helpful and patient with us during our move, especially Jas and Janine. Thank you so much for your support!

Sona · 12 September 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

"Thank you for your kind words! We are thrilled to hear that our team, especially Jas and Janine, provided you with excellent service during your move. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely brilliant the ladies were fantastic helpful the communication was spot on . Highly recommend using these guys and whatever they get paid it isn't enough

Sean · 12 September 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Jasmin Tilley and Janine Spofforth in the lettings team provided an excellent service. Very professional and efficient. Thank you both for all your help and advice. Chris and Brenda.

Brenda · 12 September 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for choosing our lettings team, Chris and Brenda! It makes us so happy to hear that Jasmin and Janine were able to provide you with excellent service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Very helpful throughout the letting process and very responsive

Sophie · 12 September 2026 · Freeman Forman Eastbourne

5/5

Google

Very professional from start to finish, and super- helpful and friendly with it. A great service.

Nicholas · 12 September 2026 · Freeman Forman Eastbourne

5/5

Google

I’ve rented a property through them on March 2015, and they have been very communicative and efficient with any requests we had as tenants for more than 11 years. Very professional people. Highly recommended for any real estate or property management services.

Favio · 12 September 2026 · Freeman Forman Eastbourne

Agent replied · 12 October 2026

We're thrilled to hear that you had a positive experience with our team and that we were able to meet your needs as tenants for over a decade. We strive to provide exceptional real estate and property management services and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The service was really good. The team was very helpful and patient with us during our move, especially Jas and Janine. Thank you so much for your support!

Sona · 11 September 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

"Thank you for your kind words! We are thrilled to hear that our team, especially Jas and Janine, provided you with excellent service during your move. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmin Tilley and Janine Spofforth in the lettings team provided an excellent service. Very professional and efficient. Thank you both for all your help and advice. Chris and Brenda.

Brenda · 11 September 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for choosing our lettings team, Chris and Brenda! It makes us so happy to hear that Jasmin and Janine were able to provide you with excellent service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely brilliant the ladies were fantastic helpful the communication was spot on . Highly recommend using these guys and whatever they get paid it isn't enough

Sean · 11 September 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Linda · 11 September 2026 · Freeman Forman Heathfield

Agent replied · 11 October 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

The Freeman Forman Team were truly invaluable to me during the whole conveyancing process. Their excellent communication, patient and helpful explanations ensured I was supported throughout. I certainly recommend them to ease the way through from start to finish.

Anne · 11 September 2026 · Freeman Forman Robertsbridge

Agent replied · 11 October 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Excellent service - informative, professional, practical with a lovely friendly manner.

Karen · 11 September 2026 · Freeman Forman Robertsbridge

Agent replied · 11 October 2026

"Thank you for the great review! We take pride in providing informative, professional, and practical service with a friendly touch. Kind regards, Lucy, Customer Feedback and Support Team

4/5

Google

Overall a very good experience from Freeman Forman Both Jas and Janine were very helpful in getting us through the application process which wasn't straight forward Also was very happy after discussing the issues we had trying to find a property to rent from other estate agents. The issues we had with my daughter, they were very helpful in looking into this and still giving us the opportunity to still go through the application process to see if we could get the property, where others wernt willing to do that We very much appreciated that

Laurence · 12 August 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for taking the time to leave us this fantastic review! We thrive on providing excellent customer service and we are delighted to hear that Jas and Janine were able to assist you through the application process. We are always willing to go the extra mile for our customers and we are pleased that you had a positive experience with us. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards: Freeman Forman, Tonbridge won Trusted Agent; Freeman Forman, Robertsbridge won Trusted Agent.

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