Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

★★★★★ Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Freeman Forman office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Uckfield appears to be blessed with so many really good estate agents and Freeman Foreman raised the bar yet higher. From the appointment viewings all the way through the sales process to completion the team were exemplary and went beyond the call of duty. Ross was amazing, Anne too. We are hoping not to move again any time soon, but when we do there is at least one decision that will be easy to make in selecting our agent.

Gary · 11 July 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

"Thank you for your glowing review! We are thrilled to have exceeded your expectations with our exceptional team. Your satisfaction is our top priority and we will continue to strive for excellence in all future transactions. Kind regards, Lucy, Customer Feedback and Support Team

2/5

Google

Contract - BE AWARE I cant fault the service that I had with freeman foreman in Heathfield and Lucy was particularly good. I would just like all people thinking of using the company to be aware of a part of their contract. It was made clear to me by the original estate agent I dealt with that the fee would be 1% of the sold price. It turns out that there is a clever little box that gets filled in by the estate agent stating that the fee will be a minimum of £££. This figure is likely to be the valuation fee NOT the sold fee. I would just ask anyone thinking of using ANY estate agent to be mindful of this prior to signing. Afterall the majority of us dont regularly sell properties, right? Whilst I am sure this completely legitimate, it was never made clear to me that when the manger suggested that the original price was vastly over inflated and that I should reduce the price by 35 thousand, I would still be paying 1% commission on that 35 thousand. I do feel this is an underhanded way of obtaining money. I am sure this is not the only estate agent to practice this, so it is just a word of caution to all about to employ an estate agent.

Lisa · 11 July 2026 · Freeman Forman Heathfield

Agent replied · 11 October 2026

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Mathew, Carl and Charlotte were so helpful with our purchase. They responded very quickly and kept everyone communicating well. Recommended.

Oenone · 11 July 2026 · Freeman Forman Robertsbridge

Agent replied · 11 October 2026

Thank you for the kind words! We are thrilled to hear that Mathew, Carl, and Charlotte provided excellent service during your purchase. Our team takes pride in quick and effective communication to ensure a smooth process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mat is very helpful and professional.He will help you in every way he can as he did in the sale of my last property.would not use anyone else.

Karen · 11 July 2026 · Freeman Forman Robertsbridge

Agent replied · 11 October 2026

Thank you for your kind words, we are thrilled to hear that Mat provided such helpful and professional service to you during the sale of your property. We are proud to have him on our team and always strive to exceed our customers' expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We recently exchanged contracts on a property purchased through the Freeman Foreman Tunbridge Wells branch. This was a long, protracted process that took nearly two years to complete. Fiona Berg was our main contact throughout, and she was incredibly patient over the months, keeping us informed whenever there was an update. She consistently went above and beyond, diligently trying to progress the sale despite facing significant communication difficulties with the seller. We highly recommend Fiona and the Freeman Foreman team for their diligence and exceptional professionalism throughout this process

Raymond · 11 July 2026 · Freeman Forman Tunbridge Wells

Agent replied · 11 October 2026

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Fiona and our team provided you with exceptional professionalism and dedication throughout the long and challenging process. Your recommendation means the world to us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jas and Janine were both fantastic throughout the process. They were professional, friendly, and always happy to help with any questions. Their communication was excellent, and they made everything run smoothly from start to finish. I would highly recommend them to anyone looking for a reliable and helpful estate agent. Thank you both for your support!

Tropical__ · 12 June 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for choosing us as your estate agents! It was a pleasure working with you and we're thrilled to hear your kind words. We always strive to provide exceptional service and are happy to know we met your expectations. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmin made the whole letting process incredibly smooth and stress-free. She handled all the paperwork quickly and efficiently, keeping everything straightforward and easy to understand. Her friendly and helpful approach really stood out, and she was always available to answer any questions. I’d highly recommend her to anyone looking to let a property with confidence.

N · 12 June 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you so much for your fantastic 5* review! We are thrilled to hear that Jasmin provided a smooth and stress-free letting process for you. We're proud of her efficient and friendly service, and we're always here to answer any questions. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Janine was fantastic throughout the whole process. She showed us around the property with professionalism and made us feel comfortable from the start. She was always available to help with any questions and provided support every step of the way. Her friendly and approachable manner made the experience much easier and less stressful. I’d highly recommend her to anyone going through the letting process.

Ulk · 12 June 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for your glowing review, we are thrilled to hear that Janine provided you with exceptional service! Our team strives to make the letting process as smooth and stress-free as possible. We will be sure to pass along your kind words to Janine. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jess Ehrler is a legend! She pulled out all the stops to help us get across the finish line with our sale. Well done and thank you!

Simon · 12 June 2026 · Freeman Forman Tonbridge

Agent replied · 12 October 2026

Thank you for the kind words, we are so glad we could help make your sale a success! We appreciate your business and are always happy to go above and beyond for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jess was excellent . She built a good relationship with our purchaser’s solicitor and made sure everything progressed smoothly. She was consistently helpful patient and supportive.

Michael · 12 June 2026 · Freeman Forman Tonbridge

Agent replied · 12 October 2026

Thank you for taking the time to leave us your glowing 5* review. We are thrilled to hear that Jess provided top-notch service and made the purchasing process a seamless experience. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Professional, efficient and friendly staff. Would recommend Freeman Forman.

Christine · 12 June 2026 · Freeman Forman Tonbridge

Agent replied · 12 October 2026

Thank you for your kind words! We pride ourselves on our professionalism, efficiency, and friendly staff. It means the world to us that you would recommend Freeman Forman. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot thank Erin enough for getting us our new family home in Ringmer, from the first viewing all the way through to the day we moved in! An absolute professional and a genuinely lovely person. I would recommend Freeman Forman over any other agent when it comes to selling your home!

Daniel · 11 June 2026 · Freeman Forman Lewes

Agent replied · 11 October 2026

Thank you so much for your glowing review! We are overjoyed to have helped you find your dream home and it was a pleasure working with you throughout the process. Your kind words mean everything to us and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jas and Janine were both fantastic throughout the process. They were professional, friendly, and always happy to help with any questions. Their communication was excellent, and they made everything run smoothly from start to finish. I would highly recommend them to anyone looking for a reliable and helpful estate agent. Thank you both for your support!

Tropical__ · 11 June 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for choosing us as your estate agents! It was a pleasure working with you and we're thrilled to hear your kind words. We always strive to provide exceptional service and are happy to know we met your expectations. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmin made the whole letting process incredibly smooth and stress-free. She handled all the paperwork quickly and efficiently, keeping everything straightforward and easy to understand. Her friendly and helpful approach really stood out, and she was always available to answer any questions. I’d highly recommend her to anyone looking to let a property with confidence.

N · 11 June 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you so much for your fantastic 5* review! We are thrilled to hear that Jasmin provided a smooth and stress-free letting process for you. We're proud of her efficient and friendly service, and we're always here to answer any questions. Thanks for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Janine was fantastic throughout the whole process. She showed us around the property with professionalism and made us feel comfortable from the start. She was always available to help with any questions and provided support every step of the way. Her friendly and approachable manner made the experience much easier and less stressful. I’d highly recommend her to anyone going through the letting process.

Ulk · 11 June 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for your glowing review, we are thrilled to hear that Janine provided you with exceptional service! Our team strives to make the letting process as smooth and stress-free as possible. We will be sure to pass along your kind words to Janine. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Found freeman foreman very helpful, was there every step of the way making the process as easy as possible. Would definitely recommend.

Samantha · 11 June 2026 · Freeman Forman Heathfield

Agent replied · 11 October 2026

Thank you for the fantastic 5* review! We are dedicated to providing top-notch customer service and we are thrilled to hear that you found our team helpful. Thank you for choosing Freeman Foreman and we greatly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Jasmin made the whole letting process…

Jasmin made the whole letting process incredibly smooth and stress-free. She handled all the paperwork quickly and efficiently, keeping everything straightforward and easy to understand. Her friendly and helpful approach really stood out, and she was always available to answer any questions. I’d highly recommend her to anyone looking to let a property with confidence.

Neil · 4 June 2026 · Freeman Forman Lewes

5/5

Google

I am a landlord who has been working with Jas in lettings, and she has been just wonderful. She is positive, communicative, helpful and is just excellent at problem solving (if she says she’s going to do something, it gets done). Thank you!

Alexandra · 12 May 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for your kind words! We are so glad to hear that our team member, Jas, has been providing excellent service for you. We pride ourselves on being communicative, positive, and proactive problem solvers for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jasmine was a great help, very efficient. sorted out everything that was required and explained all that was necessary for the move in

Andrew · 12 May 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for taking the time to leave a review, we truly appreciate it! We are so happy that Jasmine was able to assist you with your move and provide efficient and thorough service. We strive to make our customers' experience as smooth and stress-free as possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Great experience all round. Jas from the lettings team was very helpful. She made renting our new property a very easy and stress free process. Any question we had she was always on hand to answer.

Sophie · 12 May 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Thank you for your positive feedback! We're thrilled to hear that Jas and our lettings team provided a stress-free rental process. We pride ourselves on excellent customer service and we're happy to have met your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service and super helpful , Especially Jas , made everything stress free and easy ! She's brilliant . Exactly what you need when moving ! Thank you

Thomas · 12 May 2026 · Freeman Forman Uckfield (94D)

Agent replied · 12 October 2026

Our team is dedicated to making the moving process as stress-free as possible, and we're glad that Jas was able to assist you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had such a positive experience with the Freeman Forman Uckfield branch when finding and moving into our new home. The whole process felt far less stressful thanks to their support, guidance, and professionalism from beginning to end. We’d especially like to highlight Jas, who was absolutely brilliant throughout. She was always approachable, quick to respond, and incredibly helpful with any questions or concerns we had. Her friendly manner and genuine willingness to help really stood out and made a big difference to our experience. Jas went the extra mile to make sure everything ran smoothly, keeping us informed at every step and making us feel confident and reassured during what can often be a daunting process. Her dedication and attention to detail did not go unnoticed. We’re so grateful for all the help we received and are delighted with our new home. We wouldn’t hesitate to recommend the Freeman Forman Uckfield branch, and especially Jas, to anyone looking for a supportive and trustworthy estate agent.

Kay · 11 May 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for taking the time to share your positive experience with our Uckfield branch! We're thrilled to hear that Jas provided excellent support and guidance during your home-buying journey. We pride ourselves on our professionalism, and we're glad it made a difference for you. We appreciate your recommendation and hope you enjoy your new home!Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Great experience all round. Jas from the lettings team was very helpful. She made renting our new property a very easy and stress free process. Any question we had she was always on hand to answer.

Sophie · 11 May 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for your positive feedback! We're thrilled to hear that Jas and our lettings team provided a stress-free rental process. We pride ourselves on excellent customer service and we're happy to have met your expectations. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I am a landlord who has been working with Jas in lettings, and she has been just wonderful. She is positive, communicative, helpful and is just excellent at problem solving (if she says she’s going to do something, it gets done). Thank you!

Alexandra · 11 May 2026 · Freeman Forman Uckfield Sales

Agent replied · 11 October 2026

Thank you for your kind words! We are so glad to hear that our team member, Jas, has been providing excellent service for you. We pride ourselves on being communicative, positive, and proactive problem solvers for our clients. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards: Freeman Forman, Tonbridge won Trusted Agent; Freeman Forman, Robertsbridge won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
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