Every review we hold for the Robertsbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Freeman Forman in Robertsbridge. Matt, Carl and Charlotte have all been fantastic from start to finish. I mainly worked with Matt and Carl and they were highly professional, efficient and knowledgeable about the market while also being an absolute pleasure to work with. They are excellent communicators and responded promptly to my enquiries. They gave sound measured advice and coached us through the long and sometimes difficult process. I personally felt very well supported by the team and really appreciated the way that everyone went above and beyond.
Sophie · 11 August 2026
Agent replied · 11 October 2026
Thank you so much for taking the time to leave this fantastic review! We are thrilled to hear that Matt, Carl, and Charlotte provided you with professional and efficient service while going above and beyond to support you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently purchased a home being sold through Freeman Forman Robertsbridge branch and could not be happier with the service we received. Carl was absolutely fantastic from start to finish. He was extremely knowledgeable on the house and nothing was too much trouble, including arranging lots of viewings for us. He went above and beyond during the whole process to chase solicitors and constantly kept things moving for us on all ends of the chain. Would highly recommend this branch!
Amelia · 11 August 2026
Agent replied · 11 October 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently sold my house through Freeman Forman in Robertsbridge and had a really positive experience throughout. Matt, Carl and Charlotte were all fantastic to deal with from start to finish. They were attentive, approachable and clearly very knowledgeable about the local market.
I particularly appreciated how realistic they were with the valuation of the property. Rather than overpromising, they gave honest advice on pricing which ultimately helped the sale move forward smoothly. Their guidance felt genuine and based on experience, which gave me confidence in the process.
Communication was excellent the whole way through. Matt, Carl and Charlotte always kept me in the loop, provided updates after viewings, and were quick to respond whenever I had questions. Selling a house can be stressful, but their support and professionalism made it much easier.
I would happily recommend Freeman Forman in Robertsbridge to anyone looking to sell their property locally.
Thomas · 11 April 2026
Agent replied · 16 April 2026
"Thank you for choosing Freeman Forman in Robertsbridge to sell your house. We are ecstatic to hear about your positive experience with our team. Our dedication to honesty, communication, and professionalism is what sets us apart. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOur purchase was far from straightforward, but Matthew and Carl were fantastic from start to finish. At every step they were helpful, attentive, and patient, even with my daily calls for updates. We cannot fault them in any way and would not hesitate to use them again.
Libby · 16 February 2026
Agent replied · 11 October 2026
Thank you so much for sharing your experience with us! We are thrilled to hear that our team, especially Matthew and Carl, provided you with excellent service. We strive to make every purchase as smooth as possible for our customers and we are happy to have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMat is very helpful and professional.He will help you in every way he can as he did in the sale of my last property.would not use anyone else.
Karen · 11 July 2026
Agent replied · 11 October 2026
Thank you for your kind words, we are thrilled to hear that Mat provided such helpful and professional service to you during the sale of your property. We are proud to have him on our team and always strive to exceed our customers' expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlewe have moved a few times in the past so we are aware of the procedures of selling and purchasing, Matt went out of his way to have all the information ready on what we may have wanted to ask,
very professional who we thought went the extra mile, excellent service.
John · 11 December 2025
Agent replied · 26 December 2025
Thank you so much for your kind words about Matt and our services! We are thrilled to hear that he went above and beyond to make your experience smooth and professional. We pride ourselves on providing excellent service and we appreciate your recognition of our efforts. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe purchased our current property via Freeman Forman over two years ago, and were very impressed with communication and attention to detail by the Team, especially Freddie, during a difficult transaction. We were approached recently for a free valuation, and met Matt the Branch Manager. Very professional and friendly advice on the current market, potential marketing strategy, and with the added benefit of their in house conveyancing services to consider, as well.
Jane · 16 April 2025
Agent replied · 23 August 2024
Thank you for taking the time to leave us this tremendous 5* review Jane. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMathew, Carl and Charlotte were so helpful with our purchase. They responded very quickly and kept everyone communicating well. Recommended.
Oenone · 11 July 2026
Agent replied · 11 October 2026
Thank you for the kind words! We are thrilled to hear that Mathew, Carl, and Charlotte provided excellent service during your purchase. Our team takes pride in quick and effective communication to ensure a smooth process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotJasmin made the whole letting process…
Jasmin made the whole letting process incredibly smooth and stress-free. She handled all the paperwork quickly and efficiently, keeping everything straightforward and easy to understand. Her friendly and helpful approach really stood out, and she was always available to answer any questions. I’d highly recommend her to anyone looking to let a property with confidence.
Neil · 4 June 2026
★★★★★ 5/5
GoogleMatthew and Charlotte were brilliant. From initial meeting with Matthew to value our home right through to completion with Charlotte at the helm, they were professional, friendly and a pleasure to deal with. They made a stressful situation of selling / buying a home much easier. Thanks for all the support.
We would 100% recommend.
Katie · 29 July 2025
Agent replied · 26 December 2025
Hello Katie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Matthew and Charlotte made your home selling and buying experience easier and more enjoyable. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFreeman Foreman were the agent for the house i was purchasing. Charlotte specifcially was so helpful and involved in getting the chain together. Charlotte was also quick to identify this property for me well before i had even really consdered it hand had reall insight into what might be suitable for me.
Abigail · 28 August 2025
Agent replied · 26 December 2025
Thank you for your kind words! Our team at Freeman Foreman is dedicated to providing exceptional service and helping our clients find their dream homes. We are so glad Charlotte was able to assist in securing your new property. Congratulations on your purchase, and thank you for choosing us as your agent. We wish you all the best in your new home! #happyclient #dreamhome #excellentservice Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a very pleasant meeting with Matt, who was thorough in his viewing and honest with the possible sale price. We felt he was experienced and efficient and will be looking to use Freeman and Foreman at some point in the near future, when we are completely sure of our next steps in life. Thank you Matt.
Vanessa · 16 April 2025
Agent replied · 23 August 2024
Many thanks for the fantastic 5* review and your kind words Vanessa. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just completed on our new home all thanks to the team at Freeman Forman Battle/Robertbridge Office and in particular Emily! We truly can’t thank her enough for everything she has done to make our dream come true. Professional, excellent communication, any time we wanted to view the property, nothing was too much! Thank you 🙏
Adam · 16 April 2025
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review Adam! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were fortunate enough to buy our first home through Freeman Forman - a professional and friendly estate agents who are clearly very busy but somehow manage to make you feel like you're their one and only client!
Matt was so professional, approachable and efficient the whole way through. Even when things became a little complicated with the solicitors, which created a bit of stress for all involved, Matt remained calm and collected and always ensured us and the vendor were informed and reassured consistently. He defused any possible tension!
The day we collected the keys was a lovely experience, the team are all very friendly and personable.
We will definitely use Freeman Forman again, but hopefully not for a long time as we're so happy in our new home!
Thank you Matt and the Robertsbridge team!
Dilys · 16 April 2024
Agent replied · 16 April 2026
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe found Freeman Forman to be excellent at communicating with us and responding to any concerns. Carl was friendly and attentive throughout. Buying our house has been a positive experience from start to finish.
Caroline · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for your kind words! We pride ourselves on excellent communication and attentive service. It was a pleasure helping you buy your new house! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCharlotte and Matt were fantastic from start to finish! They were great at keeping us updated throughout the whole process, and were always quick to answer any questions we had. We felt supported each step of the way and would highly recommend them.
Olivia · 29 July 2025
Agent replied · 26 December 2025
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe Freeman Forman Team were truly invaluable to me during the whole conveyancing process. Their excellent communication, patient and helpful explanations ensured I was supported throughout. I certainly recommend them to ease the way through from start to finish.
Anne · 11 September 2026
Agent replied · 11 October 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSuch an excellent service from Matt at Freeman Forman Robertsbridge - extremely efficient and pleasant to deal with - the agency in an historic building has a strong presence in the village - I would highly recommend them to anyone wishing to buy or sell property in the village or surrounding area.
Brian · 11 May 2026
Agent replied · 11 October 2026
Thank you for your kind words! We pride ourselves on providing top-notch service and are so glad to hear that Matt exceeded your expectations. Our historic building and strong presence in the village only adds to our dedication to helping you buy or sell property. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe were fortunate enough to buy our first home through Freeman Forman - a professional and friendly estate agents who are clearly very busy but somehow manage to make you feel like you're their one and only client!
Matt was so professional, approachable and efficient the whole way through. Even when things became a little complicated with the solicitors, which created a bit of stress for all involved, Matt remained calm and collected and always ensured us and the vendor were informed and reassured consistently. He defused any possible tension!
The day we collected the keys was a lovely experience, the team are all very friendly and personable.
We will definitely use Freeman Forman again, but hopefully not for a long time as we're so happy in our new home!
Thank you Matt and the Robertsbridge team!
Dilys · 17 June 2023
Agent replied · 16 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte has been an absolute superstar in keeping us updated on the purchase of our property, she knew what we were looking for and found us our dream home.
Would highly recommend Charlotte and team Robertsbridge if you are looking to sell or buy! They will not disappoint!
Fiona · 15 December 2024
Agent replied · 9 December 2024
Thank you Fiona for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMatt is an exceptional estate agent. he is there for you every step of the way and totally professional. It was the best estate agents may have been a bit more expensive but I had 5 full asking prices on the 6th of May 2023. Freddy and the girls are great too. Thank you Freeman Forman five gold stars 🤩 …
Caroline · 16 April 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was very impressed with the professionalism and preparation this agent had prepared prior to his valuation and also with the clarity with which he explained his company's terms.
Amanda · 11 August 2026
Agent replied · 11 October 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMatthew and the team have been very professional and friendly throughout the sale. Fantastic service and very prompt in returning emails and dealing with any issues arising. I would highly recommend the whole team.
Sally · 16 April 2025
Agent replied · 23 August 2024
Thanks for the wonderful 5* review and recommendation Sally! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole team at Freeman Foreman Robertsbridge are incredibly friendly and helpful and did a fantastic job on my recent house purchase. They ensured everything was kept moving and would always follow up on my questions or queries throughout the process.
I tentatively went with their recommendations also for conveyancing and a mortgage broker but having this all in house worked very well as they all worked as a team and the communication was brilliant. I would recommend this option and go along that path again in the future. Thank you!
Nick · 16 April 2025
Agent replied · 16 June 2024
Nick Marsh thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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