Freeman Forman Robertsbridge reviews

★★★★★ 5/5

Google

Very professional and helpful in the sale of my parents house. All the staff are knowledgeable and communication was excellent throughout the process - they always returned my emails and phone calls promptly. The straightforward sale took an extremely long time due, I assume due to the buyers solicitor, but Freeman Forman were good at chasing people up and I was kept informed throughout. They also made regular visits to the property to check all was ok when I was not able to .

Vicki · 16 April 2025

★★★★★ 5/5

Google

Fab team at Robertsbridge, always friendly and helpful. Quick to chase up any queries and very reliable. Thank you Freddie, Matt and Charlotte.

Ruth · 16 July 2025

★★★★★ 5/5

Google

I bought my forever home with Freeman Forman. There were a few struggles during the conveyancing as it was grade 2 listed, but Matt was always very responsive and helpful throughout.

Doug · 6 April 2025

★★★★★ 5/5

Google

All agents at Freeman Foreman were very helpful with assisting us buying our property, which was not straight forward. We mainly dealt with Mark who was most helpful and very responsive. I was most impressed with the clear and quick communication from the agents and their professional conduct I can honestly say that Freeman Foreman are by far the most amicable agents we have dealt with ( and there’s been lots ! ) especially in this difficult time. Highly recommend.PositiveResponsiveness

Paula · 24 August 2021

★★★★★ 5/5

Google

I have received excellent service from FF in Robertsbridge. Charlotte is very professional & knowledgable & the team have been great in all aspects of my sale.

David · 16 April 2025

★★★★★ 5/5

Google

Thank you Matt for visiting today for a valuation, it was much appreciated. The local knowledge and the general information that you provided will be very helpful.

Doug · 16 April 2025

★★★★★ 5/5

Google

Despite not being in a position to buy or sell at the moment, Matt was professional and generous with his advice which will be invaluable for when we are ready .

Elizabeth · 24 February 2025

★★★★★ 5/5

Google

This Robertsbridge agency made the whole house selling process as smooth as possible. During these difficult times when circumstances were not conducive to a speedy sale, Mark and his team ensured that they maintained contact, kept me informed of progress, acted promptly when there was no progress and at all times responded to queries promptly, positively and courteously. I have moved house many times in my life but this has been the least stressful of all my moves. Many thanks to Mark and his team.PositiveResponsiveness, Professionalism

Jackie · 17 June 2021

★★★★★ 5/5

Google

We were shown a property by Charlotte she was on time very professional answered all our questions such a nice person we had to buy it. Durning the whole process we dealt mainly with Matthew who himself who is as professional as Charlotte knows his stuff a very pleasant experience. If we ever sale I be straight on the phone to them 😀

Linda · 23 August 2025

★★★★★ 5/5

Google

My wife and I saw a fabulous cottage in Robertsbridge via Rightmove in October 2019. We contacted Freeman and Foreman for a viewing and met Mark at the cottage. 3 months later we now own the cottage and have moved into the village.. Over the 3 months before completion Mark, Charlotte and Freddie were constantly keeping us updated with the progression of our purchase, either via phone or email... As a first time buyer any questions I had (and there was a lot of them) were answered in a very quick and friendly manner... I now class Mark as a friend not just an estate agent. I highly recommend the guys and gals at Freeman and Foreman, a local estate agents run by local people. It is so good to know that not all estate agents are cold ruthless sharks.

Misty · 17 June 2020

★★★★★ 5/5

Google

Fantastic service from the Robertsbridge office team, thank you so much. Our house sold within 48 hours to the first person to view, at the top of the guide price, enabling us to have an offer accepted on our new house, also for sale through the Robertsbridge office. Throughout the process Mark and Caroline were incredibly helpful with, let’s face it what can be a very stressful time! Thanks also to Regional Manager Jill Bennetts, who oversaw the exchange process and kept everything on track. I’d highly recommend using the in-house online conveyancing system - intuitive and very easy to use. We’re very happy and very grateful to all involved!

Kim · 17 June 2020

★★★★★ 5/5

Google

Mark and the team at Robertsbridge Freeman Foreman proved to be the most conscientious and determined estate agents we have ever used. Marks unwavering belief that our house would sell in a difficult market, and the level of work put in to achieve the sale was astounding, and went far, far above what would normally be expected. We can't begin to express how grateful we are to Mark and the team. The service provided was both profession and personal, and the genuine consideration, interest and care taken in regards to our situation was so much appreciated on every level. We can honestly say that the whole process was made enjoyable, and the stress in our lives at that time made the more bearable. I would highly recommend Robertsbridge Freeman Foreman to anyone. Thank you again Mark and team! There's a case of wine winging it's way to you from Portugal! With our kindest and best wishes, Dale and Carol

Carolina · 17 June 2020

★★★★★ 5/5

Google

Excellent service - informative, professional, practical with a lovely friendly manner.

Karen · 11 September 2026

★★★★★ 5/5

Google

Matt was polite and very informative, he answered all my questions. I would recommend him every time.

Kate · 16 April 2025

★★★★★ 5/5

Google

We met with Matthew this morning for an appraisal of our property and found him to be very knowledgeable of the area and the housing market. He gave an honest appraisal and explained the costs etc and what we might expect to achieve given the current market. We will be happy to use Freeman Forman for our sale in the very near future.

Jennie · 4 May 2025

★★★★★ 5/5

Google

I cannot recommend Tracy and Mark and the team at the Robertsbridge branch of Freeman Foreman highly enough. They found us our dream home and helped us through all the tricky bits of buying a home in the countryside! A fantastic service and extremely professional throughout the whole process! Thank you so much!

Gina · 16 April 2023

★★★★★ 5/5

Google

Delighted to complete on the sale within a reasonable time given the first buyer pulled out. Good communication from the team at Freeman Forman. The conveyancer liaised well with Matt, Charlotte, Frederick and Carl and I am grateful to them all.

Michelle · 26 November 2025

★★★★★ 5/5

Trustpilot

From start to finish I have been very…

From start to finish I have been very impressed with Freeman Forman especially Lauren who was very supportive and responsive to any of my queries. It was a challenging chain of 7 !! But she dealt with everything very calmly and efficiently. I’m so happy to be moving into my dream house and I would not hesitate to recommend Freeman Forman Ringmer

Mrs · 1 August 2024

★★★★★ 5/5

Google

Matthew was very helpful with valuing our home. Many thanks.

Jenny · 28 April 2025

★★★★★ 5/5

Google

The whole team at Robertsbridge were fantastic. From the initial meeting all the way through to completion they were highly professional and kept me informed throughout the process. They updated me on the progression of the sale from start to finish and secured me a good buyer despite the country being in various states of lockdown. Highly recommended. Thank you Mark, Freddy and Tracy!

James · 17 June 2021

★★★★★ 1/5

Trustpilot

Hawkhurst Freeman Forman

From the very start, this estate agent overpromised and underdelivered. In 9 weeks, we have had just one viewing, and even that seemed questionable. It only happened after we expressed how unhappy we were with the lack of progress, and the conversation ended with: “Give us the share as we have so much interest.” We agreed, yet no interest at all followed. The manager, Charlie, made numerous promises of contacts with “potential interest” and used misleading sales tactics to get us on their books. We were persuaded to give them sole selling rights and even to hand over the shared ownership element of our home, supposedly because they already had buyers lined up, which, in reality, they did not. They pressured us into signing manipulative 16-week sole agency contracts, knowing they had no genuine options to sell. If there had been any real intention to sell, such lengthy contracts would not be necessary. This feels designed purely to advertise their company via our property and pad out their portfolio, rather than genuinely work to sell our home. We do not believe the staff in the Hawkhurst branch have enough experience in the industry, and they appear poorly equipped to deliver a professional service. We explained to Charlie the importance of honesty and the urgency of our sale. More promises followed, but no action. In the first week, one representative even laughed about another property agent taking six weeks to get us a viewing, saying they would defiantly get us more than 1 viewing, and sadly, they did not .. with no viewings for much longer. Overall, the experience with the Hawkhurst branch has been frustrating, misleading, and unprofessional. We feel our time has been wasted and our trust abused. Based on our experience, we cannot recommend this agency.

L · 9 August 2025

★★★★★ 5/5

Google

We have bought and sold through Freeman Foreman and would very happily use them again, and commend them to others. Excellent service and focus from Matt, Freddie and Charlotte who collectively worked diligently and professionally from appraisal through marketing and to completion of our recent sale. Thank you

Louise · 29 July 2025

★★★★★ 5/5

Google

Wonderful helpful people to work with. Recommend. We were kept up to date every step of the process. Being a first time buyer with very little experience we had lots of questions and all were answered. Greatful to have selected this agency and being in touch with amazing people, happy to listen to any on your concerns and help with any queries anyone can have. We are based in Hastings, meeting in person was a little difficult due to working hours - not a problem, solutions were found despite this inconvenience. Dear Freeman Forman team, keep up the good work in giving others a home and a reson to have a bright big smile.

Alexandra · 16 April 2024

★★★★★ 5/5

Trustpilot

Unbelievable staff

Where do I start. This well established estate agent. Have gone above and beyond. I'm not one to write a review. But if it wasn't for all the hard work. Dedication from the unbelievable staff at freemanforman then we wouldn't had the chance to move into our new house. All the staff are lovely. Rellay polite. Most importantly they work constantly hard to get things moving and done. Thanks again to everyone at freemanforman.

Denis · 9 September 2025