Trusted Agent profile
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Freeman Forman's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMathew was simply amazing , without him constantly chasing and getting heavily involved in our move I think it may not have ever happened . He replies to emails and phone calls instantly and has helped us so much with …
Hi Laura, Great to read your wonder 5* review and experience! Best wishes, Scott @ Customer Relations.
5/5
GoogleAfter failed sales and broken sales over a 12 month period we changed to Freeman Forman Tonbridge and 4 months later we are in our new home. Great service and committed to completing our sale from start to finish.
5/5
GoogleFrom start to finish i could not fault Millie! We viewed a few apartments within the area and managed to find the perfect one for me. From viewing to putting an offer down to exchange & completion, every question was answered and responded …
5/5
GoogleArnaud and his team have been brilliant, they have restored our faith in the integrity of the estate agent business. They have been proactive, caring and honest. I would highly recommend them. Many thanks.
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a really Positive experience with Freeman Foreman. Matthew Wright was absolutely amazing making the process really smooth and easy. He had been super active from start to end making sure things are rolling in …
5/5
GoogleWe recently purchased a house through Freeman Forman and the process was managed beautifully by Jessica; she did an excellent job and kept on top of the sale/purchase and made sure that everything happened at the appropriate time by chasing and cajoling various solicitors as and when needed. Good job Jess, thanks for your help.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleWe had a great experience selling with Freeman Forman. They kept us updated on progress, viewings and feedback. Once the property had sold Matt was really helpful in chasing solicitors so that we could get to exchange.
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
GoogleSuch a lovley friendly team, so helpful during one of the most stressful life events! Would reccomend to everyone. Natasha especially was always on the other end of the phone if we needed anything atall and nothing seemed to much bother. Thank you so much for helping us purchase our very first home.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat group of friendly faces, super helpful and always go above and beyond. Would highly reccomend
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAna, Janine and the team have been so amazing - cannot fault them 🙏🏼 …
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery good and pleasant people to deal with they know how to read the brief and point you in the right direction. not pushy or presumptive, just good honest people.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service & communication. Great team, particularly Ana, Jack & Gina. Helpful from start to end.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service with freeman forman. Very quick and efficient we where in our new house in no time. Thank you!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJack at Freeman Forman did a great job at finding us a bigger property and helping us throughout the process. Would definitely recommend Jack at Freeman Forman to anybody!
Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently used the team in Uckfield to buy our new Sussex home. Friendly staff made the whole process easy making the upheaval a lot less stressful (as much are possible when moving that is). Thank You.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFive stars to Anna for always being so cheerful and patient, even when faced with a slightly fussy customer or a difficult issue! Her quick responses and willingness to go the extra mile to help have made my move much easier.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Freeman Foreman Uckfield with our house move yesterday. Jack was very helpful and friendly with us and went above and beyond to help, as did Janine. Great agency.
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery pleased with the amazing staff at freeman foreman in uckfield for finding me and my partner a perfect first home together! Anna and Jack managed to move us in quicker then me and my partner thought and we were very grateful. 5 starts to the team :)
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood experience with finding a property with this estate agent! Janine went out of her way to help us move in quicker which we really appreciate as otherwise we would have been homeless for a few days, thank you so much! Highly recommended by us! :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
3/5
GoogleAll of the staff at Freeman Forman those being Anna and Jack were to say the very least Helpful, knowledgeable, polite, punctual and very pleasant. They do seem to go the extra mile and I would not hesitate in recommending them under any circumstances.
Thank you for taking the time to leave us your review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleOur very recent experience of Freeman Forman Ringmer was really excellent. Stuart, Ross and Lauren have sound knowledge of the local property market and are helpful, friendly and highly professional. Nothing was too much trouble. We were extremely pleased with our sale price and how the agent guided us through the process from the initial visit to completion. In recent months Lauren has worked tirelessly to get us 'over the line' in what proved to be a long and challenging chain. Her excellent communication skills, commitment and tenacity were greatly appreciated!
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotMisrepresentation of Fact
Freeman forman listed my late Mother's property upon their website and displayed it in their window as "Sold". In fact the sale had nothing to do with them, it was successfully negotiated by another local agent. All requests to remove this were ignored despite phone calls, an email and a visit to their office. This was clearly a misrepresentation by Freeman Forman.
5/5
TrustpilotFriendly and professional
Friendly and professional, Freddy and the rest of the team were all brilliant. Quick to update you, always on the end of the phone to offer support and advice. They really do provide a brilliant service. was able to view and purchase this property in less than two months which is amazing. Highly recommend, Best in town by far!!!
5/5
TrustpilotThe most helpful estage agents!
Freeman Forman in Uckfield helped me move into my new apartment. Thank you to Anna, Jack & Janice for showing me moving house doesnt have to be stressful! I went from an aweful experience from one of their competitors to dealing with the a stress free team that always kept to their word. From the beginning of collecting my keys to the handing of them over they helped with every situation, always got back in a timely manner, and are the kindest people to deal with for moving house. The landlord was the sweetest lady, leaving me cleaning products and extra bits ready for my tenancy. They were also very understanding when I advised I would have to end my contract due to the cost of living crisis. I will definately be returning for help with hopping on the mortgage ladder. Highly recommend these guys.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
