Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.

ESTAS winners in one year, the group and its branches: 2021.

ESTAS awards by year, 2021

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Freeman Forman office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Fantastic service from start to finish.

Fantastic service from start to finish. Stuart Smith was just amazing and we couldn’t have done it without him. I was helping my elderly parents sell their home from 500 miles away to move up with us. Stewart’s help was invaluable. We requested viewings by open day and it was done. Stuart stayed all day and was such a support to my elderly and slightly confused parents. Everything was explained to them fully. Stuart was literally on hand from marketing to completion. He drove miles out of his way on many occasions to assist with paperwork.. Thank you to the whole Freeman and Foreman team for your professionalism and for all the little extras you did for us.

Customer Β· 17 December 2022 Β· Freeman Forman Lewes

5/5

Google

Fantastic communication, great service and hassle free. Highly recommendedPositiveProfessionalism

Victoria Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Ana, Janine and the team have been so amazing - cannot fault them πŸ™πŸΌ …

Tia Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good and pleasant people to deal with they know how to read the brief and point you in the right direction. not pushy or presumptive, just good honest people.

James Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

A really great service from the lettings team in Uckfield. Everyone was very friendly and helpful. Would highly recommend letting through them.

Julie Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

I'm very angry about their policy to not repay the deposit back to the card it was paid from. Unfortunately the person I leant the deposit to has not paid me back the deposit so I am now out of pocket by a large amount.

Jo-Anne Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service with freeman forman. Very quick and efficient we where in our new house in no time. Thank you!

Adie Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Jack at Freeman Forman did a great job at finding us a bigger property and helping us throughout the process. Would definitely recommend Jack at Freeman Forman to anybody!

Michaela Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for your excellent 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently used the team in Uckfield to buy our new Sussex home. Friendly staff made the whole process easy making the upheaval a lot less stressful (as much are possible when moving that is). Thank You.

Simon Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I was very grateful for the time Claire took to help my step mum. She is retired and extremely anxious about change. Claire took a great amount of care and attention to make her feel heard and was realistic but kind about what’s available for her. My step mum entered defensive, scared and apprehensive and left feeling upbeat, calm and excited. Thank you Claire x

Tina Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Such a lovley friendly team, so helpful during one of the most stressful life events! Would reccomend to everyone. Natasha especially was always on the other end of the phone if we needed anything atall and nothing seemed to much bother. Thank you so much for helping us purchase our very first home.

Beth Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Five stars to Anna for always being so cheerful and patient, even when faced with a slightly fussy customer or a difficult issue! Her quick responses and willingness to go the extra mile to help have made my move much easier.

Andy Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from Freeman Foreman Uckfield with our house move yesterday. Jack was very helpful and friendly with us and went above and beyond to help, as did Janine. Great agency.

Jade Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very pleased with the amazing staff at freeman foreman in uckfield for finding me and my partner a perfect first home together! Anna and Jack managed to move us in quicker then me and my partner thought and we were very grateful. 5 starts to the team :)

D Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I registered with all my local agents when I sold my house, I found Freeman Forman were very helpful with great communication, and always sending me relevant properties to help me on my search. We had back to back viewings, I found these agents were very helpful and had a great sense of humour and were very approachable and professional. I found it easy to want to approach them about any properties.PositiveResponsiveness, Quality, Professionalism

Nicola Β· 12 November 2022 Β· Freeman Forman Uckfield Sales

Agent replied Β· 11 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I would 100% recommend this estate agent to anyone looking to sell their house. They were great from start to finish, miles better than other estate agents we’ve experienced. They were very responsive throughout the process and helped us get through some conveyancing challenges. They added value by giving advice and being a sounding board too. Thank you to Arnaud and teamPositiveResponsiveness, Quality, Professionalism

Anna Β· 25 October 2022 Β· Freeman Forman Tonbridge

Agent replied Β· 24 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service especially from Arnaud Giacomini who proactively kept the pressure on the whole chain. Would recommendPositiveResponsiveness, Quality, Professionalism

William Β· 26 August 2022 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

From my first conversation with Arnaud about selling my property, I had a good contact with Freeman Forman. They kept me up-to-date and were efficient and productive. I would recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Margaret Β· 26 August 2022 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I am so very grateful to Arnaud and his professional team at Freeman Forman in Tonbridge. I received a fantastic service from start to finish starting with Arnaud visiting my home. A special mention goes out to Ashley, the Branch Manager who provided an outstanding professional yet human kind service. I highly recommend this super hardworking and dedicated team who kept me up to date at all times. Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value

Julie Β· 26 August 2022 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would 100% recommend this estate agent to anyone looking to sell their house. They were great from start to finish, miles better than other estate agents we’ve experienced. They were very responsive throughout the process and helped us get through some conveyancing challenges. They added value by giving advice and being a sounding board too. Thank you to Arnaud and teamPositiveResponsiveness, Quality, Professionalism

Anna Β· 26 August 2022 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent local knowledge from the team at Heathfield as well as great customer service. Each person involved with our sale and purchase was a 10/10 and we wouldn't hesitate to recommend them!PositiveResponsiveness, Professionalism

Dave Β· 25 August 2022 Β· Freeman Forman Heathfield

Agent replied Β· 13 June 2024

Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care

5/5

Google

I can't recommend Freeman and Foreman enough! Greg helped me 5 or so years ago when I was buying a property so when I came around to wanting to sell, it was a no brainer - Greg was the man for the job! Greg is extremely knowledgeable about the local market, he gives expert advice and is always on hand to help in whatever way he can - he really does go the extra mile. A week after listing my property on the market, Greg secured me 8 viewings resulting in 7 offers (all of which then increased)! Greg also helped me secure my dream property which I'm ever so thankful for. Sophie was also amazing! She was constantly on her game, providing me with updates and pushing everything through as quick as possible. I can't thank you guys enough - you truly are fantastic at what you do and I hope you are commended for your efforts. I will look forward to having dealings as smooth as this was with you again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Melanie Β· 25 August 2022 Β· Freeman Forman Heathfield

Agent replied Β· 13 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very friendly, professional and kept up to date with everything that was happening. Obtained a great purchase price and sold the property very quickly. Will definitely use again and highly recommendPositiveResponsiveness, Quality, Professionalism, Value

David Β· 24 August 2022 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Dianne Β· 17 June 2022 Β· Freeman Forman Eastbourne

Agent replied Β· 16 June 2024

Thank you for leaving us this 5* review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.

Reviews may appear on more than one platform.

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