Trusted Agent profile
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Freeman Forman's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent service
Lauren Bennison was absolutely fantastic, we was in the market for property in the Ringmer area, unfortunately we found a property with a different agent. I felt strongly about ensuring that the hard work and high level of professionalism shown by Lauren was highlighted. A massive credit to your business. M Pickett
5/5
GoogleAmazing experience with Freeman Forman on the sale of my property. Agents always really helpful from start all the way through to completion. Would recommend and would use them again in the future.
Thank you for taking the time to share your experience and for your excellent 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleRebecca Lee showed me around a property and answered all questions professionally and quickly
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much to the wonderful Lettings team for finding me the most amazing property. Also would like to add how amazing their customer service is so thank you again to Catherine, becca and Amy
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRebecca Lee was very understanding to my situation, very professional and was able to answer all questions I had about the properties I viewed with her.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am looking for property to rent, which is a very complicated matter for a Ukrainian refugee, Rebecca Lee helps me out, easily letting me into viewings, thanks to her! Rebecca’s style is of a kind, attentive, respectful manner ❤️ thank you Rebecca
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRebecca has been very helpful in trying to find me a rental property. She listens to what we want and does her best to find good matches. She is very personable and engaging.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend! I received excellent service from Amy Pertillo in Heathfield office. She helped me to rent a property. Always responded in time to all my queries and delivered the promise.
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFreeman foreman hawkhurst
Thanks to Tom at freeman foreman hawkhurst first class service very knowledgeable and helped my house purchase go through smoothly also thank the rest of the team for finding me My perfect property I would always recommend the hawkhurst team
5/5
GoogleWe exchanged contracts yesterday and are very much looking forward to moving to Robertsbridge. Freeman forman have been very efficient from our first contact with them. We have mostly communicated with Mark and Tracey who have kept us …
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery good experience with all of the lettings team, the whole process was very streamlined and professional, would definitely recommend
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to the team at Freeman Forman Eastbourne. They assisted my wife and I with getting a perfect accommodation when we moved to the UK. The team was very helpful and made the process transparent and easy. They even gave us some tips regarding getting some household items to set up are flat. I highly recommend Freeman Forman. THANK YOU 👍
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is my first time renting and has been so stressful but freeman and foreman helped me find a couple of properties and Amy Petrillo helped me through all the odds and ends whenever I needed help with something. I rang numerous times and she was always happy to help and got it all sorted for us.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotHector went over and above inorder to…
Hector went over and above inorder to help me both sell and purchase a property. Very professional. I would have no hesitation in recommending Hector and Freeman Forman to any future purchasers/sellers.
5/5
GoogleFriendly and helpful. Highly recommend
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWonderful helpful people to work with. Recommend. We were kept up to date every step of the process. Being a first time buyer with very little experience we had lots of questions and all were answered. Greatful to have selected this agency and being in touch with amazing people, happy to listen to any on your concerns and help with any queries anyone can have. We are based in Hastings, meeting in person was a little difficult due to working hours - not a problem, solutions were found despite this inconvenience. Dear Freeman Forman team, keep up the good work in giving others a home and a reson to have a bright big smile.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotOur first rental
My partner and I recently viewed a rental property in Hampden Park, Eastbourne. Stephen was showing us the property and he is the BEST. I met with him a few days prior and he took all my details and immediately found us a property that fit our requirements. He answered all our questions, was very thorough, and let us have as much time as we needed inside the property. As soon as we got home, he took the time to e-mail us with a follow up. 10/10 service from Stephen and if you’re looking to rent, I 100% recommend going in and having a chat with Stephen at the Freeman Foreman office on Terminus Road. Thank you so much!
5/5
GoogleDan at Freeman Forman was soo helpful. From searching for an apartment to moving in, he was hands on and I had such a smooth experience with them. They even gave me a gift box!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service received, Daniel has been excellent with his professionalism with the property I am currently letting as a tenant. Highly recommend Freeman Forman, based on my current experience with them.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat agency, simple, clear and to the point.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLet a property through freeman forman and Becca has been so helpful throughout, thank you!
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been dealing with Freeman Forman lettings team, and the team are great! so friendly and approachable. Always on hand to answer any questions i have.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSold my house very quickly. All the staff are welcoming and friendly. My agent Sophie was professional and helpful and Greg the manager was always on hand if she was unavailable . I would definitely recommend them.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleSophie C at Freeman & Forman was extremely helpful during the purchase of my new home. She kept the process on track and was able to answer my queries quickly and efficiently and liaise with the seller on issues arising from the land search. I was very satisfied with the service provided.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
