Trusted Agent profile
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Freeman Forman's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAmy has been incredibly helpful during the process of my move. She has answered all of my questions and helped me understand what I needed to do when. She's also been very nice to talk to each time I've called.the office. Big thanks to Amy and the team.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSophie was really helpful throughout, great estate agents
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA massive thank you to Amy and Rebecca for all the help in finding me and my family our forever home and the amazing communication throughout
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleSophie Chenary from the Heathfield branch has been incredible through out our whole process. Highly recommend!
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmy in the Heathfield office has been fantastic from our very first meeting! She made the process of finding a house to rent easy and I would thoroughly recommend her!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmy has been incredibly helpful during the process of my move. She has answered all of my questions and helped me understand what I needed to do when. She's also been very nice to talk to each time I've called.the office. Big thanks to Amy and the team.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant team at Heathfield office! Absolutely recommend in every way and such professional service at all times. We were kept informed of everything and explained procedures along the way. Always there on concerns of sale and purchase. Greg, you have great team and thank you to lovely Sophie Cox and Sophie Chenery, Karen and also many thanks to Becky Stonebanks who was most helpful to us.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Amy at the heathfield branch. She's been very helpful in listening to my needs and setting my expectations. She has helped me throughout the process, giving me advice and updates when needed and requested. Having experienced some not so helpful staff from other estate agents, Amy was a breath of fresh air. Amy is a real credit to your company.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service, would definitely reccomend!
Thank you for taking the time to leave us this amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleThank you to Jamil and all the team at Freeman Foreman for your diligence and patience in the sale of my mother-in-law's retirement flat. These properties are never easy to sell but you were knowledgeable and proactive on pricing, and managed to keep our buyer interested and engaged despite some significant, but unavoidable, delays in the exchange and completion. You provided a great service and we do not hesitate to recommend you to others.
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
2/5
GoogleVery poor
Hello, I would like to encourage you to contact us via emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Scott, Customer Relations
5/5
GoogleVery helpful team. Anna is fantastic! Thank you
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleGreat group of friendly faces, super helpful and always go above and beyond. Would highly reccomend
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service & communication. Great team, particularly Ana, Jack & Gina. Helpful from start to end.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood friendly team, Natasha especially helpful and proactive. House details very good and photos excellent.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was finding it really difficult finding an agent to help with letting my property and went to see Janine at Freeman foreman and the service was fantastic, thank you all for your help and support getting this sorted for me.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Janine, Jack and Anna on the lettings team. Very friendly and helpful in helping us look for our next home
Many thanks for your marvellous 5* review James. Best wishes, Lucy, Customer Relations.
3/5
GoogleAll of the staff at Freeman Forman those being Anna and Jack were to say the very least Helpful, knowledgeable, polite, punctual and very pleasant. They do seem to go the extra mile and I would not hesitate in recommending them under any circumstances.
Thank you for taking the time to leave us your review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleGood experience with finding a property with this estate agent! Janine went out of her way to help us move in quicker which we really appreciate as otherwise we would have been homeless for a few days, thank you so much! Highly recommended by us! :)
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleThe team at Freeman Forman have been extremely helpful and thorough throughout the process of purchasing a property. In particular Fiona and Natalie. I would highly recommend their services.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleMe and my husband desperately needed a new property before our baby arrived. With rentals being so high in demand we didn’t think it was even possible to get a place but still tried. It is our first rental property and we hadn’t got any credit or anything being 18. But the estate agents treated us fairly like everyone else and managed to get us a brand new property. Other agents didn’t even give our enquiries a second glance but Freeman foreman knew better. I would recommend this agents 100%. Efficient, fast, reliable and with the tenants best interest at heart. Any assistance needed and they respond promptly. Couldn’t fault anything.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe agents we dealt with were fantastic from start to finish. Very friendly, informative and helpful. Always responding well to emails and recommending services. Thank you so much Natasha and Fiona for all your hard work and efforts to make buying our first new home that much more special.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom our personal experience, the team at the Uckfield branch were excellent from start to finish. There's plenty of choice & competition in town but we decided to go with Freeman because we felt they were the most proactive, friendly and competitively priced. From ringing up the office on a Monday morning at 9am, Natasha was at our house by 12:30pm with all of the paperwork, photographer booked in and our house was live on the market by Wednesday. We immediately felt reassured that they knew and understood our needs & timelines and were going to represent us well. The whole team worked tirelessly to convert leads into viewings and we were encouraged at the amount of serious prospective buyers they were able to get through our door. They always made sure someone followed up and provided us with feedback and updates where possible, which is really important for a seller. I would have no hesitations in recommending this estate agents to anyone local to the Uckfield area. Special mentions to Natasha, Fiona, Toby, Ellie & Will. Thank you.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWould highly recommend freeman Forman as estate agents. We have just purchased our first house that was marketed with them and they have been absolutely amazing from the get go! Tobi initially showed us round the property and did a stellar job of answering all our questions when we knew we’d want to make an offer. Natasha absolutely smashed it at getting the seller to agree on a price with us, and continued to go above and beyond throughout the whole process checking in and relaying vital info. Similarly Fiona also did a grand job at keeping us informed, chasing solicitors and communicating between us and the seller. If you are looking to buy or sell I would 100% recommend Freeman Foreman, I’ve no doubt they would do an excellent job! Thank you to the Team!
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
