Trusted Agent profile
★★★★★
1,090 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,090 reviews on three platforms, rated 4.7 out of 5 overall.
1,051
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
Freeman Forman's nine offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad an amazing experience. Everyone at eastbourne was so lovely helping me fond a property. Felicity was very kind and helpful
Many thanks for your fantastic 5* review Jinx. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot fault their letting department, especially Fran. The service has always been friendly, helpful, considerate and professional. Easily the best agents we have experienced in Eastbourne.
Many thanks Sheriden Booth for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you to the lettings team in Eastbourne Freeman Forman! Their full management service was efficient and found us great tenants! Highly recommend Natasha and the team!
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Kayleigh. Kind regards, Lucy, Customer Relations.
5/5
GoogleA really great experience with the lettings team. When I have gone into the branch the staff have all been so friendly. Felicity was super helpful when finding me suitable properties. I wouldn’t use another agent.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleFreeman foreman was really accommodating with my enquiries. I saw the property on right move in the morning then had viewing in the afternoon. The process run smoothly. Big thanks to Felicity and Natasha. 😊 …
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole lettings team at freeman Forman in Eastbourne are so professional and helpful. They always deal with my questions quickly and make everything so smooth. Thank you so much to Ryan, Natasha and Felicity!!
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much to all the team at freeman forman in Eastbourne for helping me find a new property! I love it and I’m so happy in my new home. Especially the letting team and felicity for getting everything processed really quickly for me
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been renting through Freeman Foreman for several years, such a lovely team. Francesca was so friendly when coming to do the property inspection. Definitely recommend going through Freeman Forman for renting a property
Thanks for the wonderful 5* review and recommendation Anna! Best wishes, Lucy, Customer Relations.
5/5
GoogleHelping my son to 'fly the nest' and find his first flat was an incredibly stressful experience. Throughout the process, Natasha was incredibly patient and listened to all my concerns and worries. Communication was brilliant and she answered my questions and set my mind at ease. A wise head on young shoulders, professional and so kind. Thank you, Natasha, without your help I would probably still be doing his washing!
Many thanks for your outstanding 5* review Audrey. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently rented a property through this agency and had a great experience. My main point of contact was Natasha who was so helpful, friendly and positive throughout the whole experience and along with her colleagues Ryan and Felicity, made the process very smooth and hassle free. Highly recommended.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFelicity, Natasha, Ryan, and the team were amazing. The service provided was really good. We had a problem with the first property but they were able to help us find another property instead. A big thank you to everyone for the help. We really appreciate it. Highly recommended!
Thank you for leaving us your superb recommendation and 5* review Jenny. Best wishes, Lucy, Customer Relations.
5/5
GoogleHave exchanged today finally on a property through freeman Forman During the process I dealt with Megan , Millie and another women call Jess I have to say all three of them are amazing at what they do , have incredible patience and understanding and know how to solve annoying situations Really really nice caring girls and Im pretty sure anyone else would of told me where to go multiple times and I can be a complete pr*** Thank you to all three girls mentioned and when I collect keys I’ll make sure I leave you all with something to show my appreciation Thank you girls 👌🏼
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review.
5/5
GoogleGreat help from start to finish! Got us sorted very quickly.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future A J Charles. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional and efficient, Jack and the team made a stressful experience so much easier!
Thank you for leaving us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat from start to finish. Friendly team that are happy to help. Highly recommend
Many thanks Natasha for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Anna. She was very helpful and very nice
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAnna was a true pleasure to deal with today. Thank you!
Thanks for the wonderful 5* review Tony! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Jack and the team at Freeman Forman, would definitely recommend!
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAnna was excellent. I am well informed around all lettings and due to Anna’s fantastic customer service, I will be in touch with any lettings I have
Thank you for leaving us your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team at Freeman Forman were amazing with our sale, they helped us through the whole process and I would highly recommend them
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAnna gave me and my partner great customer service. Highly recommend using Freeman Forman for rentals.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Forman were amazing from start to finish with our house! Very quick to get back to us with any queries, would highly recommend!
Many thanks for your outstanding recommendation and 5* review Kish. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Freeman Forman have been a huge help. Anna called us weekly and built a great rapport with us, really understanding our needs as a family. Highly recommend.
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
ESTAS awards by year, 20212021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
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Eastbourne has the most, with 204 reviews rated 4.6 out of 5, followed by Tonbridge with 204.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
