5/5
GoogleAnna gave me and my partner great customer service. Highly recommend using Freeman Forman for rentals.
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Our offices
Freeman Forman's nine offices, most reviewed first. Each has its own page.
- Freeman Forman Eastbourne44 Terminus Road, Eastbourne, BN21 3LP203 reviews · 203 on Google (4.6)10 in the last 90 days
- Freeman Forman Tonbridge146 High Street, TN9 1BB203 reviews · 165 on Google (4.9)1 in the last 90 days
- Freeman Forman Uckfield (94D)94D, High Street, TN22 1PU177 reviews · 139 on Google (4.8)8 in the last 90 days
- Freeman Forman HeathfieldThe Mews, Station Road, Heathfield, TN21 8LD175 reviews · 137 on Google (4.6)5 in the last 90 days
- Freeman Forman Uckfield Sales94D High Street, Uckfield, TN22 1PU, TN22 1PU174 reviews · 135 on Google (4.8)8 in the last 90 days
- Freeman Forman Robertsbridge55 High Street, Robertsbridge, TN32 5AN163 reviews · 125 on Google (4.9)5 in the last 90 days
- Freeman Forman Tunbridge Wells22-24, High Street, TN1 1UX152 reviews · 114 on Google (4.5)5 in the last 90 days
- Freeman Forman LewesThe Green, Road, Ringmer, Lewes, BN8 5QE71 reviews · 33 on Google (4.8)1 in the last 90 days
- Freeman Forman CranbrookField End, High Street, Hawkhurst, TN18 4AB38 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
ESTAS awards by year, 2021
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
- BronzeESTAS 2021: Sales, South East (Sussex)Uckfield Sales
- Best in CountyESTAS 2021: East Sussex, SalesUckfield Sales
Source: ESTAS winners lists, as published, linked by year.
Latest reviews from every Freeman Forman office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleFreeman Forman were amazing from start to finish with our house! Very quick to get back to us with any queries, would highly recommend!
Agent replied · 13 June 2024
Many thanks for your outstanding recommendation and 5* review Kish. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Freeman Forman have been a huge help. Anna called us weekly and built a great rapport with us, really understanding our needs as a family. Highly recommend.
Agent replied · 13 June 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAnna was great from start to finish. She gave us so much information on letting out properties. The lettings team at Freeman Forman are amazing
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from start to finish. Anna, Janine and Jack at Freeman Forman have regained my trust in letting agents. Anna went above and beyond to match the requirements we needed for a rented property and kept in regular contact to update me, I wouldn’t hesitate to recommend them or use their services in the future. The process has been quick and easy and we are extremely happy with the new property. Top notch service 😁
Agent replied · 13 June 2024
Thank you Georgia for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleWe cant thank the team at Freeman and Forman enough! They were amazing from start to finish, we have to have a special shout out to the wonderful Lauren who went above and beyond for us. We would have no hesitation in recomending the team. Thanks again
Agent replied · 11 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
3/5
GoogleRating only, no written review.
5/5
GoogleThey provided integrity and support above and beyond what was required. A wonderful team, I would not hesitate to buy from them, equally if we listed again, to use them to sell. Thank you.
Agent replied · 9 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStuart and his team were excellent and very professional. Very responsive and excellent communication. The difference between the previous estate agent I used was like night and day. Would absolutely use them again 100%!
Agent replied · 9 June 2024
Hi Matthew! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleGreat service from Jack! He was very informative as I haven't rented in a while and very lovely to speak with
Agent replied · 13 June 2024
Thank you Jessica Marshall for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleI went to Tunbridgewells freeman foreman, in January 2022 , Because I knew and trusted there previous visit to my renovation site at 27 and 27 A tedder road tn4 9es, The manager for sales said we will ve a bidding war for your property mr powell , so I carried on waiting for the bidding war but it never happened then the first buyer pulled out, I agreed to leave the property s on with freeman foreman, then 5 months later after loads of up grade to please the buyers I went to have a chat that was last October 2023 the property had Been on there books for over well over 17 months then on my visit to discuss the sake options one one of the team said to me oh the buyers buyer can not ger a mortgage I said I will ve my keys please and I walked out because I only had another 6 weeks before I had to pay back my bridging loan they the team at foreman freeman knew this,.so I then decided on plan be to save my property from being reprocessed by the courts . I rented it out to save my hard work over 20 yrs of it . So I'm afraid I will never use tfreeman foreman again because I felt there was a load of lied told to me to keep my property on their books so from me one star I would use another estate agent if I was you . I've mentioned no names but it was under handed in telling me the truth . Mr George powell.
Agent replied · 13 June 2024
Thank you Edward Albert Powell for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotBasically the agent in the branch in…
Basically the agent in the branch in Tonbridge just lies to us all the time. We bought a flat from them, agreed the price with the seller and started the buying process then all of a sudden another offer is made through another . Then we don't hear any more and for the last week they don't answer my messages or call back. We don't know if we have the flat or not, presumably not but they haven't told us anything. They are an awful company so beware. I am disgusted with their attitude.
1/5
TrustpilotMis-Sold on the property.
Mis-Sold on the property. We were told the property was a freehold property however once our solicitors reviewed the contacts we found out the property didn’t come with title or deeds to the land. In other words we’d be buying some very expensive bricks with no way of reselling the property. We pulled the offer and logged a complaint only to be told it was not Freeman Foreman’s responsibility to know if the property came with title and deeds and that they were actually free to advertise the property as they wished. I’d recommend anyone looking to buy a property through Freeman Foreman to proceed with extreme caution.
5/5
GoogleVery professional and attentive
Agent replied · 16 June 2024
Thanks for your great 5* review ashley watson. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant Service (Eastbourne) Both Felicity and Natasha are a credit to the company, very friendly and welcoming, answered all questions and helped with everything, very thankful!!
Agent replied · 16 June 2024
Thanks James Belcher for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI popped in today to enquire about Rental Properties and I have every confidence they will do their best to find me somewhere. Felicity was very friendly and understood my requirements.
Agent replied · 16 June 2024
Rebecca Cordery thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleRenting with Freeman and Forman for over 4 years now, very professional and quick response when something happens. Fran was really friendly and professional today when she came for the annual visit. Would definitely recomend
Agent replied · 16 June 2024
Many thanks Stefan Badiu for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI rented a house through Freeman Forman last year and Dan was very helpful throughout the rental process. Francesca was very professional, friendly and helpful when she came to view the house the second year. I would highly recommend Freeman Forman!
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Petek ARICI. Kind regards Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Aaliyah, thanks for your 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Omar, thanks for the 5* review.
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you Kerlene for your 5* review.
5/5
GoogleThank you Natasha for your help in finding me tenants! The entire process was efficient and easy. I’d recommend the team to all landlords!
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and recommendation Jonny! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad an amazing experience. Everyone at eastbourne was so lovely helping me fond a property. Felicity was very kind and helpful
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review Jinx. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot fault their letting department, especially Fran. The service has always been friendly, helpful, considerate and professional. Easily the best agents we have experienced in Eastbourne.
Agent replied · 16 June 2024
Many thanks Sheriden Booth for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Freeman Forman
Which Freeman Forman office has the most reviews?
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
Where are the Freeman Forman offices?
The nine Freeman Forman offices, by town:
- Cranbrook: Field End, High Street, Hawkhurst, Cranbrook, TN18 4AB
- Eastbourne: 44 Terminus Road, Eastbourne, BN21 3LP
- Heathfield: The Mews, Station Road, Heathfield, TN21 8LD
- Lewes: The Green, Road, Ringmer, Lewes, BN8 5QE
- Robertsbridge: 55 High Street, Robertsbridge, TN32 5AN
- Tonbridge: 146 High Street, Tonbridge, TN9 1BB
- Tunbridge Wells: 22-24, High Street, Tunbridge Wells, TN1 1UX
- Uckfield (94D): 94D, High Street, Uckfield, TN22 1PU
- Uckfield Sales: 94D High Street, Uckfield, TN22 1PU, TN22 1PU
Has Freeman Forman won any awards?
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
