Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFirst time i had to deal with selling a deceased relatives property. Jessica took the time to explain the selling process stages to me and keptin touch as each stage was completed.
Very friendly and approachable but also very professional. Would recommend Freeman Forman in Tonbridge to anyone selling aproperty in their area.
5 star service every step of the selling process
Peter · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to express my sincere appreciation for the exceptional service provided by Jessica throughout my recent property purchase. She played a crucial role in ensuring a smooth and successful transaction. Her excellent service, combined with her remarkable patience and sense of responsibility, made the entire process a breeze.
From the initial stages of searching for the perfect property to the final steps of closing the deal, Jessica demonstrated a high level of professionalism and dedication. She guided me through every step, patiently answering all my questions and addressing any concerns I had along the way. Her expertise and attention to detail were evident in her ability to navigate complex procedures and negotiations.
I truly felt supported and well-informed throughout the entire journey, thanks to Jessica's exceptional communication skills and proactive approach. Her prompt responses and willingness to go above and beyond to meet my needs were truly commendable.
I highly recommend Jessica and FREEMAN FORMAN to anyone seeking professional and reliable assistance in their real estate endeavors. With their exceptional service and outstanding team, you can trust that your property transaction will be handled with utmost care and efficiency. Thank you once again for an outstanding experience!
Jeffrey · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you Jeffrey for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleI am really pleased to give a five * review to Freeman Foreman at the Tonbridge Office . They have been absolutely outstanding and very professional.
Megan worked really hard to help get our property to exchange and completion.
I would be happy to recommend them to anyone looking for an estate agent .
June · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleWe had another agent for 2 months and nothing happened really despite all the promises. We then switched to Freeman Foreman and Arnaud and his team were brilliant. House sold in a few short weeks and they managed the whole process really well…. Great comms and great results. A proactive estate agent is rare
Nick · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman Forman were amazing at selling our house and handling the transaction. Quickly found a buyer and communicated regularly throughout the sale. A big thank you to Jess who has been super helpful and friendly throughout the process!
Jasmine · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly professional team and offer an outstanding service.
Millie reed was our agent and she could not have handled our house purchase any better. She kept us fully informed and updated all the way through until completion .I would recommend her to anybody looking to purchase a home.
We had dealings with jess also, who was fantastic! and the rest of the crew at freeman foreman Tonbridge were top class.
Nick · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Many thanks Nick for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from Arnaud and his team. From the first day of marketing to completion they offer much more than what you would expect from an estate agent. Great support during the legal process with constant chasing and updates. Thank you everyone and will definitely recommend you to friends, family or anyone looking to sell their property in Tonbridge.
S · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing experience with Freeman Forman on the sale of my property. Agents always really helpful from start all the way through to completion. Would recommend and would use them again in the future.
Cara · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 10 December 2024
Thank you for taking the time to share your experience and for your excellent 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Adam · 16 April 2024 · Freeman Forman Tonbridge
★★★★★ 5/5
GoogleThank you Arnaud, Jess, Megan and team for your excellent sales advice.
Stephen · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for taking the time to leave us this great 5* review Stephen. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional, efficient friendly agent that has stood by us through all the ups and downs of selling a property.
John · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJess, you have been amazing. On the ball and on the case, it seems nearly 24/7. I don’t have a bad word to say about the service you provided. Very much 5*. Well done Jess, you made it all happen with your charming manner and perseverance. Can’t thank you enough.
Barbara · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleArnold and Megan were very helpful throughout the whole process, they kept us always informed of all viewings and feedback and helped us with the process of selling our home
We would not hesitate to use them again and highly recommend them
Deborah · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSarah Byrne is a superstar! She is really professional, friendly and approachable. She made the whole process 100 times better for us. We would not have been able to get our mortgage without her. Thank you Sarah!
Sidhra · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMegan was amazing very professional and persistent. Without her hard work the chain would have collapsed. Thank you
Stacey · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 4/5
GoogleProfessional, friendly and genuine Estate agents who kept me informed throughout each stage of my house purchase. Megan was very reliable and a pleasure to deal with. Would definitely recommend them.
Gemma · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
It’s really lovely to read another review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Freeman Forman for the sale of my property. I was kept informed regularly all the way through. Massive thank you and shout out to Millie who was great! Always friendly and incredibly helpful.
Thoroughly recommend Freeman Forman.
Louise · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery polite, professional and accommodating in all my dealing with Millie & Megan.
Communication is key in buying a new property and they both kept me updated continually
Tim · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWorst ever brokers. Booked an appointment to see a property and came all the way 100 miles from London and the agent didn’t show up. Be careful of buying from someone who can’t make their commitment to show the property.
Kshitij · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Hi, We are really disappointed to see this review and as you can see from our other Google reviews and overall score, we take customer service very seriously. I have looked into your feedback and I believe that it is only fair to clarify the situation because this review is highly misleading. You booked a viewing on one of our properties and were aware that we had four other parties attending at the same time. In the morning you called the office to say that you will struggle to make the viewing time and that you will need to reschedule for later that day. We said to you that unfortunately we would not be able to accommodate a later appointment that day but you still decided to travel down clearly knowing this. We showed all other parties at the time booked and left the property 45 minutes after your viewing time with no sign of you at the property. The house did sell to someone who viewed that day and I am sorry you are disappointed, but the branch are not at fault and subsequently have offered you their assistance to find and offer alternatives for a different day or for you to attend on time.
★★★★★ 5/5
GoogleMillie was an absolute star from start to finish in the purchase of our flat. Her customer service throughout was second to none and she even took on additional tasks for us (due to the estate agent supporting our house sale being unresponsive). In addition, we were treated warmly by the rest of the team when we went into the office. There was always a really friendly atmosphere there. We will definitely be using Millie again and we would strongly recommend her to anyone wanting an estate agent who always goes the extra mile to help.
David · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThank you so much for supporting my mum to purchase her new property - she is very grateful for all your help! Millie was so diligent and supportive throughout the whole process and kept us informed throughout the entirety of the purchase. She also kept on top of all parties to ensure the process was smooth and that everyone knew what was going on. Her colleagues Megan and Jess were also more than happy to help if Millie was with a client or out of the office.
I would therefore have no hesitation in recommending them to buy a property through but to also sell as I know they would be great at that too.
Thanks again!!
Fabrice · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with dealing with Freeman & Foreman was amazing. Millie was excellent from start to finish, very kind person that did a really great job, very prompt and always wanting to help and get things sorted. I would definitely recommend using Freeman & Foreman, the whole team was great.
Jonny · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just brought our first 3 bed home through freeman and forman, Jess was incredible throughout the process, not once did I feel like I wasn't in the know. Will definitely use freeman and forman in the future, if needed.
Chelsea · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Congratulations and thank you Chelsea for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleOur experience with Freeman Forman Tonbridge was outstanding. Arnaud was great in getting us set up to sell our property and Jess was exemplary throughout the whole process. She spent so much time keeping us updated, chasing solicitors and management companies and liaising with both parties. She is very knowledgeable and experienced and we are so grateful to all she did to enable us to move home as smoothly as possible. We would highly recommend anyone to use Freeman Forman to buy or sell a property, we will certainly use them again in the future.
Joanna · 16 April 2024 · Freeman Forman Tonbridge
Agent replied · 15 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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