Trusted Agent profile

Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,088 reviews across 9 offices and 3 platforms

Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,049

Reviews on Google

All 9 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 9 offices

Trustpilot logo

38

Reviews on Trustpilot

Business-wide

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Our offices

Freeman Forman's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.

ESTAS winners in one year, the group and its branches: 2021.

ESTAS awards by year, 2021

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Freeman Forman office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We were fortunate enough to buy our first home through Freeman Forman - a professional and friendly estate agents who are clearly very busy but somehow manage to make you feel like you're their one and only client! Matt was so professional, approachable and efficient the whole way through. Even when things became a little complicated with the solicitors, which created a bit of stress for all involved, Matt remained calm and collected and always ensured us and the vendor were informed and reassured consistently. He defused any possible tension! The day we collected the keys was a lovely experience, the team are all very friendly and personable. We will definitely use Freeman Forman again, but hopefully not for a long time as we're so happy in our new home! Thank you Matt and the Robertsbridge team!

Dilys Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 April 2026

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Wonderful helpful people to work with. Recommend. We were kept up to date every step of the process. Being a first time buyer with very little experience we had lots of questions and all were answered. Greatful to have selected this agency and being in touch with amazing people, happy to listen to any on your concerns and help with any queries anyone can have. We are based in Hastings, meeting in person was a little difficult due to working hours - not a problem, solutions were found despite this inconvenience. Dear Freeman Forman team, keep up the good work in giving others a home and a reson to have a bright big smile.

Alexandra Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 23 August 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Very professional and courteous, knowledgeable staff and fantastic communication, would most definitely recommend Thank you Matt and team.

Kevin Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Matt, Freddie, Mark and the rest of the team. I would fully recommend using FF if you want hassle free, can do, efficient and friendly estate agents.

Neil Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Our purchase was overseen by Matt who has been very helpful and communicative throughout, always replies promptly and has continued to support with queries even after purchase has been completed. The process has been quick and smooth from start to finish.

Emily Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Matt is an exceptional estate agent. he is there for you every step of the way and totally professional. It was the best estate agents may have been a bit more expensive but I had 5 full asking prices on the 6th of May 2023. Freddy and the girls are great too. Thank you Freeman Forman five gold stars 🀩 …

Caroline Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Everyone at Freeman Foreman Robertsbridge couldn’t have been more helpful!

Michael Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Bought my first property via here.. couldn't have been more helpful or friendly throughout the process .

Hannah Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you for your terrific 5* review Hannah. Best wishes, Lucy, Customer Relations.

5/5

Google

The team at Freeman Forman at Robertsbridge were very helpful and attentive throughout the purchase of our new property. Thank you for everything.

Dean Β· 16 April 2024 Β· Freeman Forman Robertsbridge

5/5

Google

Matt, Emily, Freddie and the whole team at Freeman Foreman are extremely proactive and hard working and did an amazing job with our purchase. They were great at chasing things up and moving things along and never failed to keep us in the loop

Anthony Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Thank you Anthony for your excellent 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. I look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

We are very delighted with the professional service Freeman Foreman Robertsbridge office has given us in arranging the sale of our property. From the start of the selling process all the way through to the completion of the sale. We cannot give enough praise to all the staff working at the Robertsbridge office.

Derrik Β· 16 April 2024 Β· Freeman Forman Robertsbridge

Agent replied Β· 16 June 2024

Derrik, thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

It is a pleasure being a customer of freeman and foreman for a number of years and meeting fran was a pleasure thanks again

Peter Β· 16 April 2024 Β· Freeman Forman Eastbourne

Agent replied Β· 16 June 2024

Thank you for your 5* review! Great to learn about your experience with our local team. Kind regards, Scott @ Customer Care

5/5

Google

Recently rented a beautiful 2 bed apartment in Eastbourne on the harbour, and both Natasha a felicity have been amazing through the entire process, always on hand to help and always find an answer or resolution quickly. Thanks guys

Aaron Β· 16 April 2024 Β· Freeman Forman Eastbourne

Agent replied Β· 16 June 2024

Hi Arron, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

Had the pleasure of having Fran from Eastbourne do our yearly inspection! Very bright and bubbly! Took the time to ask if everything was ok within the house and how we are. Lovely visit! Thank you Fran

Sam Β· 16 April 2024 Β· Freeman Forman Eastbourne

Agent replied Β· 16 June 2024

Hi Sam, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care

5/5

Google

I am extremely grateful for the support and patience that I received Freeman Forman. Any issues that had was resolved efficiently by the Letting Agents Felicity and Natasha. Thank you so much for helping through the process of renting my property. Highly recommended!

Quincy Β· 16 April 2024 Β· Freeman Forman Eastbourne

Agent replied Β· 16 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

I’ve been a landlord of Freeman Forman for a number of years now. Having an agent that seems to care about your property like their own is second to none and always going that extra mile to find you the right tenants too. Dan and Francesca …

Tiffany Β· 16 April 2024 Β· Freeman Forman Eastbourne

Agent replied Β· 16 June 2024

Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.

5/5

Google

Very friendly and helpful staff. Special thanks to Millie

Anne Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic experience buying a house recently with Megan. Kept well informed in every step of the process and everything was explained clearly to me, especially as I was a first time buyer.

Sam Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Jess Ehrler looked after us and she was absolutely brilliant. She was very responsive, helpful & kept our best interests at heart. We're really glad that we were able to use them and would go back in the future. Thanks a lot Jess for all your help. Dan & Chloe

Dan Β· 16 April 2024 Β· Freeman Forman Tonbridge

5/5

Google

From the first day of engaging Freeman Forman to sell my property I had fantastic service from the whole Freeman Forman Team and this was maintained throughout. I would highly recommend them to anyone looking to sell their property in Tonbridge and surrounding areas.

Sally Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We were shown our property by Jess who has been super friendly and helpful whenever we have met. Our purchase was overseen by Matt who has been very helpful and communicative throughout, always replies promptly and has continued to support with queries even after purchase has been completed. The process has been quick and smooth from start to finish.

Emily Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

No one works harder than Jess from Freeman Foreman! She has been an absolute star, and have to thank her for all the effort she has put in to help me sell my house. I thoroughly recommend her and the whole team for their level of professionalism and commitment.

Faika Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

First time i had to deal with selling a deceased relatives property. Jessica took the time to explain the selling process stages to me and keptin touch as each stage was completed. Very friendly and approachable but also very professional. Would recommend Freeman Forman in Tonbridge to anyone selling aproperty in their area. 5 star service every step of the selling process

Peter Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to express my sincere appreciation for the exceptional service provided by Jessica throughout my recent property purchase. She played a crucial role in ensuring a smooth and successful transaction. Her excellent service, combined with her remarkable patience and sense of responsibility, made the entire process a breeze. From the initial stages of searching for the perfect property to the final steps of closing the deal, Jessica demonstrated a high level of professionalism and dedication. She guided me through every step, patiently answering all my questions and addressing any concerns I had along the way. Her expertise and attention to detail were evident in her ability to navigate complex procedures and negotiations. I truly felt supported and well-informed throughout the entire journey, thanks to Jessica's exceptional communication skills and proactive approach. Her prompt responses and willingness to go above and beyond to meet my needs were truly commendable. I highly recommend Jessica and FREEMAN FORMAN to anyone seeking professional and reliable assistance in their real estate endeavors. With their exceptional service and outstanding team, you can trust that your property transaction will be handled with utmost care and efficiency. Thank you once again for an outstanding experience!

Jeffrey Β· 16 April 2024 Β· Freeman Forman Tonbridge

Agent replied Β· 15 June 2024

Thank you Jeffrey for your kind words and 5* review! - Best wishes, Scott @ Customer Care.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Freeman Forman

Which Freeman Forman office has the most reviews?

Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.

Where are the Freeman Forman offices?

The nine Freeman Forman offices, by town:

Has Freeman Forman won any awards?

Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.

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