Trusted Agent profile
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Freeman Forman's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMoved over the weekend into a property and cannot thank the team enough! Janine, Jack and Anna were brilliant, Kept us informed and went above and beyond to get us moved. Always kept us up to date with the progress of our application. From start to finish has been a great experience! Thank you!:)
Many thanks for your marvellous 5* review Chloe. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from start to finish. Anna, Janine and Jack at Freeman Forman have regained my trust in letting agents. Anna went above and beyond to match the requirements we needed for a rented property and kept in regular contact to update me, I wouldn’t hesitate to recommend them or use their services in the future. The process has been quick and easy and we are extremely happy with the new property. Top notch service 😁
Thank you Georgia for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleHad an amazing experience. Everyone at eastbourne was so lovely helping me fond a property. Felicity was very kind and helpful
Many thanks for your fantastic 5* review Jinx. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much to Amy and Becca on your excellent customer service, and for finding us the best family home
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you so much to Amy for all your amazing help on finding me a new home after never renting before. Highly recommend!!
Thank you for taking the time to leave us your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreg, Sophie Cox & Sophie Chenery were all very good, right from the valuation to the sale, would highly recommend Freeman Foreman.
Many thanks Richard for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBig thank you to Amy & Rebecca for all the help getting us moved into our property. They managed to sort Queries and got information for us very quickly! Thank you! Luke & Annie 💜 …
Annie, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have been dealing with Sophie (the assistant branch manager) who has been very professional & attentive. Always responds quickly & keeping us updated throughout.
Thank you for taking the time to leave us this amazing 5* review Jo. Kind regards Lucy, Customer Relations.
5/5
GoogleHad a great experience with this company had excellent help and support from start to completion from Millee. Thankyou for making our sale such a smooth transaction can’t recommend them enough. Nothing was too much trouble.
Thank you for the fantastic 5* review, it is great to hear you would recommend us and I would like to wish you the very best for the future Nicola. Kind regards, Lucy, Customer Relations.
5/5
GoogleCat, Becca and Amy have been amazing from the get go! As this is my first time renting I had no idea what to expect but they have helped me out from the start answering any questions I have along the way! Thank you so much ladies!!
Thank you for your excellent 5* review and kind words of our dedicated team.Kind regards, Lucy, Customer Relations.
5/5
GoogleAmy in lettings is a massive credit to your team. She has gone above and beyond in helping me. When ever I’ve popped in, or rang the office She’s always friendly, approachable and has helped me to no ends true credit to your company.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmy was wonderful when I walked into the branch to rent for the first time. She answered all my questions and anything she didn’t know, she was able to find out for me. She responds quickly and made things easy and straight forward. Thank you
Thanks for the excellent 5* review Lynsey! Best wishes, Lucy, Customer Relations.
5/5
GoogleThe entire team proved immensely helpful and diligent. Notably, our experience with Sophie Chenery was exceptional. She communicated with clarity and skillfully oversaw our house sale contract, proactively liaising with the buyers' solicitors to ensure a swift and successful closing. A commendable service from both the team and Sophie.
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Anna. She was very helpful and very nice
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googlei found Anna Tempest to be very professional efficient, polite pleasant and friendly. Willing to answer any questions, happy to give advice if needed, didnt rush us, took her time to explain anything. i would recommend Anna,and give her ten out of ten. kind regards Mrs.Jan Hunt.
It’s really lovely to read another 5* review and recommendation Janet. Many thanks, Lucy, Customer Relations.
5/5
GoogleMoved over the weekend into a property and cannot thank the team enough! Janine, Jack and Anna were brilliant, Kept us informed and went above and beyond to get us moved. Always kept us up to date with the progress of our application. From start to finish has been a great experience! Thank you!:)
Many thanks for your marvellous 5* review Chloe. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review
5/5
GoogleRecently came into branch , Ryan was really helpful in answering any questions I had about the rental of my property
Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Freeman Forman have always been extremely helpful. Special mention to Ryan who answered all queries and helped us massively during our move.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe lettings team at Freeman Forman are brilliant. Ryan has been incredibly helpful with all questions, queries and any concerns that I have had as a first time renter and is very professional in what he does.
Thank you for leaving us your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have dealt with many estate agents over the years but the team at Freeman Forman in Eastbourne have been second to none. Special mention to Felicity who has been on hand to answer any questions I have and help every time I call. Really happy with the service, would highly recommend.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMyself and my partner recently bought through Freeman Forman. We’ve used the sales, lettings and financial services’ team and the entire process has been really smooth. Special mention to Ryan who set us up with our first mortgage appointment, answered any outstanding questions from our existing rental and put us in touch with Jamil and Ross who were equally helpful on the sales’ side. 5 stars all round!
Thank you for your excellent 5* review and your kind words! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional service from the team. Sophie kept me fully informed as the move progressed and nothing was too much trouble.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWow, what can I say from start to finish these guys have been amazing. Rebecca who we have been dealing with has gone above and beyond with us. Fantastic communication and most importantly professional. Rebecca has made a young family happy for Christmas by organising a rental property at very short notice. I can't recommend this company enough and most of all 10/10 for Rebecca well done!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
