5/5
GoogleTeam in Heathfield are brilliant
Agent replied · 10 December 2024
Thanks Jack for your amazing 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
Freeman Forman estate agents in Eastbourne, Tonbridge, Uckfield and 5 more
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Our offices
Freeman Forman's nine offices, most reviewed first. Each has its own page.
- Freeman Forman Eastbourne44 Terminus Road, Eastbourne, BN21 3LP203 reviews · 203 on Google (4.6)10 in the last 90 days
- Freeman Forman Tonbridge146 High Street, TN9 1BB203 reviews · 165 on Google (4.9)1 in the last 90 days
- Freeman Forman Uckfield (94D)94D, High Street, TN22 1PU177 reviews · 139 on Google (4.8)8 in the last 90 days
- Freeman Forman HeathfieldThe Mews, Station Road, Heathfield, TN21 8LD175 reviews · 137 on Google (4.6)5 in the last 90 days
- Freeman Forman Uckfield Sales94D High Street, Uckfield, TN22 1PU, TN22 1PU174 reviews · 135 on Google (4.8)8 in the last 90 days
- Freeman Forman Robertsbridge55 High Street, Robertsbridge, TN32 5AN163 reviews · 125 on Google (4.9)5 in the last 90 days
- Freeman Forman Tunbridge Wells22-24, High Street, TN1 1UX152 reviews · 114 on Google (4.5)5 in the last 90 days
- Freeman Forman LewesThe Green, Road, Ringmer, Lewes, BN8 5QE71 reviews · 33 on Google (4.8)1 in the last 90 days
- Freeman Forman CranbrookField End, High Street, Hawkhurst, TN18 4AB38 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
ESTAS awards by year, 2021 to 2021
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
- BronzeESTAS 2021: Sales, South East (Sussex)Uckfield Sales
- Best in CountyESTAS 2021: East Sussex, SalesUckfield Sales
Source: ESTAS winners lists, as published, linked by year.
Latest reviews from every Freeman Forman office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmy is great and has a lot of knowledge on the different listings I have enquired about. I would definitely recommend her!
Agent replied · 10 December 2024
Many thanks for the great recommendation, 5* review and your kind words Alisha. Best wishes, Lucy, Customer Relations.
5/5
GoogleChloe and the team have been great !!! The rental has gone all smoothly I highly recommend them
Agent replied · 10 December 2024
Hi Benjamin, thank you so much for your wonderful 5* review! We're thrilled to hear that Chloe and the team provided you with a smooth rental experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleAmy is amazing at what she does and is a credit to the team! I enquired regarding a property and the information given was amazing. She went above and beyond. Would highly recommend Amy at freeman and foreman for all your property needs. 5*
Agent replied · 10 December 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuch a swift process with Freeman and Foreman in Uckfield. I dealt with Lyla, and she went above and beyond, so accommodating. Thank you so much!
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words Rachel. Best wishes, Lucy, Customer Relations.
5/5
GoogleService was excellent and free flowing throughout our house purchase at Freeman and Forman. Lyla went above and beyond to meet all our expectations, would highly recommend.
Agent replied · 9 December 2024
Thank you Adam for taking the time to leave us your stunning recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been speaking to Lyla in the lettings department recently whilst looking for a house to rent in Uckfield. I have found the whole team to be professional and Lyla has been especially friendly and helpful going out of her way to try to find the perfect house for us.
Agent replied · 9 December 2024
Many thanks for your outstanding 5* review and your generous comments Suzanne. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing customer service with Freeman and Foreman Uckfield. Thank you for being so patient and understanding, I would highly recommend. Special thanks to Lyla for such great communication, keeping us updated with everything so quickly.
Agent replied · 9 December 2024
Thank you Lee for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMatthew came to give us a valuation and was very thorough and professional. He followed up with a letter that reflected everything he said at our meeting. He understood what we felt about our home
Agent replied · 9 December 2024
Thank you Nigel for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleCharlotte has been an absolute superstar in keeping us updated on the purchase of our property, she knew what we were looking for and found us our dream home. Would highly recommend Charlotte and team Robertsbridge if you are looking to sell or buy! They will not disappoint!
Agent replied · 9 December 2024
Thank you Fiona for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
4/5
GoogleFelicity is fantastic. I have autism and she is very kind and compassionate about that and the way it effects my communication with the company. The company can be a little expensive but they do a good thorough job and give peace of mind!
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words Leo. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotChloe is the Heathfield office has been…
Chloe is the Heathfield office has been fantastic with my rental process. Thank you Freeman Foreman !! Responsive and fast at sorting everything so I will be on my new home with my dog for Christmas and even allowed me to go early to wait at the property to getting Sky sorted before my move again Huge Thank you
5/5
GoogleThe team at Freeman Foreman provided exceptional service and were incredibly helpful in finding me a place to live, couldn’t recommend them any more 😊 …
Agent replied · 10 December 2024
Thank you for your thoughtful 5* review and recommendation Emily! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team were great when helping me find a place, really professional and friendly. Chloe was really helpful on the phone, made the whole process easy!
Agent replied · 23 November 2024
Thank you so much for your 5* review! We're thrilled to hear that Chloe and the lettings team made your experience smooth and enjoyable. Best regards, Lucy, Customer Relations Team
5/5
TrustpilotThankyou so much Jamil Nahoor & your…
Thankyou so much Jamil Nahoor & your team for all your help with getting our forever home, we know that you did alot of work behind the scenes & we are very grateful, you are very good at your job.
5/5
GoogleMatt was very helpfull and knowledgeable Very impressed with these agent's
Agent replied · 25 October 2024
Many thanks Richard for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleAbsolutely terrible service, don’t know what they are doing, push you to the point where you get frustrated with them, then they use that as a reason to be rude on the phone. Advert said communal parking…..now being told it’s allocated, which is fine but the lady was very rude about it. Had to chase the inventory twice a week for a month…. Then it said a window was working that was not…. Before we rented the building we were promised someone would contact us to repair a hole in the wall….guess what NOTHING had happened. I will not be using this company again it’s just the worst
Agent replied · 23 October 2024
Hi Riley, I'm sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
5/5
GoogleExcellent experience of a house valuation from Matthew Wright!
Agent replied · 25 October 2024
Many thanks for your marvellous 5* review Tristan. Best wishes, Lucy, Customer Relations.
5/5
GoogleBest service, cannot thank you enough for our gorgeous new home.
Agent replied · 11 November 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Googlei found Anna Tempest to be very professional efficient, polite pleasant and friendly. Willing to answer any questions, happy to give advice if needed, didnt rush us, took her time to explain anything. i would recommend Anna,and give her ten out of ten. kind regards Mrs.Jan Hunt.
Agent replied · 11 October 2026
It’s really lovely to read another 5* review and recommendation Janet. Many thanks, Lucy, Customer Relations.
5/5
GoogleBest service, cannot thank you enough for our gorgeous new home.
Agent replied · 11 October 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleToby from lettings was really helpful, would recommend
Agent replied · 11 November 2024
Thank you for your thoughtful 5* review and recommendation Luke! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have had excellent service by Toby. He has helped me find my dream house and I would highly recommend him and Freeman Forman.
5/5
GoogleAnna and Janine were so helpful during the whole process with our first move. Would highly recommend.
Agent replied · 11 November 2024
Sarah Finch thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Freeman Forman
Which Freeman Forman office has the most reviews?
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
Where are the Freeman Forman offices?
The nine Freeman Forman offices, by town:
- Cranbrook: Field End, High Street, Hawkhurst, Cranbrook, TN18 4AB
- Eastbourne: 44 Terminus Road, Eastbourne, BN21 3LP
- Heathfield: The Mews, Station Road, Heathfield, TN21 8LD
- Lewes: The Green, Road, Ringmer, Lewes, BN8 5QE
- Robertsbridge: 55 High Street, Robertsbridge, TN32 5AN
- Tonbridge: 146 High Street, Tonbridge, TN9 1BB
- Tunbridge Wells: 22-24, High Street, Tunbridge Wells, TN1 1UX
- Uckfield (94D): 94D, High Street, Uckfield, TN22 1PU
- Uckfield Sales: 94D High Street, Uckfield, TN22 1PU, TN22 1PU
Has Freeman Forman won any awards?
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
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