Trusted Agent profile
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Freeman Forman's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBought a bungalow. Dealt with Katie. She's brilliant. Very quick to respond on any issue. She's a credit to the company.
Thank you for leaving us your superb 5* review Edward. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Forman were incredibly helpful throughout our entire purchasing process. Hector and Ebony were always happy to answer any questions we had or resolve any concerns efficiently. Thanks to them, our whole process from offer to exchange was miraculously fast, and we both highly appreciated their support and guidance throughout the period.
Thank you for your terrific 5* review and for your complimentary comments Alex. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly, efficient & easy to deal with. Thanks very much!
Thank you for your glowing 5* review Jo. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAbsolutely fantastic company. Great communication throughout the whole process. Couldn’t have asked for a better experience. Felicity & Daisy are a credit to the company you should be very proud. Thank you ⭐️
Thank you for your terrific 5* review and for your complimentary comments Jason. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Foreman have been amazing start to finish. The marketing was brilliant and they sold our home very quickly. Hector did a lot of our viewings, he was highly professional, gave us really helpful feedback and updates throughout. Ebony managed a lot of the final stages to get the sale over the line. She was extremely helpful and personable. Ebony took away a lot of the stress and kept the sale moving well ahead of the stamp duty changes which was much appreciated. I would highly recommended Freeman Foreman and would not hesitate to use them in our next sale.
Thank you Kate for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleEbony & Hector have been extremely helpful with great communication in assisting us in finding our new home as a FTB, it’s nice to find an estate agency with a personal touch
Thank you for your wonderful 5* review Liv! We're thrilled to hear that Ebony and Hector provided you with excellent service and communication during your home search. It's great to know that you felt the personal touch we strive to offer. Best wishes, Lucy, Customer Relations Team
5/5
GoogleI cannot praise Freeman Forman enough. Charlene in particular has been absolutely amazing throughout this whole process dealing with both my sale and purchase. Jamil was equally helpful and friendly throughout! Every time I have been into the office the team are friendly and fun and a pleasure to be around. I would not chose another agent to deal with the sale of my property and hopefully future purchases going forward. I have moved many times and I can honestly say that Charlene and the team are absolute superstars. They don’t walk away when the deal is done, they work as a team with you to get the sale and purchase through as quickly and seamlessly and stress free as possible. Love them!
Hello Claire, Thank you so much for your wonderful 5* review! We're thrilled to hear that Charlene, Jamil, and the rest of our team made your experience with Freeman Forman so positive and enjoyable. Your kind words mean a lot to us, and we look forward to assisting you with any future property needs. Best wishes, Lucy, Customer Relations Team
5/5
TrustpilotFantastic Tonbridge Team!
The team at the Freeman Forman office in Tonbridge, Kent sold my flat. A massive thank you in particular to Megan for being brilliant throughout this process. It was really tricky with the property management company AB Canham, but throughout all this Megan was unwaveringly professional, patient, positive and reassuring and she kept the buyer engaged and on-side, preventing the chain from collapsing. Thank you!
5/5
GoogleI’ve been into a few estate agents in town and Freeman Forman were by far the most friendly and welcoming. Offering me a tea as they took me through the properties they potentially had for me. Would highly recommend!
5/5
GoogleExcellent service with a particularly challenging purchase. Special thanks to Katie you were amazing.
Thank you for your brilliant 5* review and thank you for your kind words Terry. Best wishes, Lucy, Customer Relations.
5/5
GoogleLandlord experience is very good and reliable and friendly service. Always find nice tenants for us. Really happy with FF and have been working with them for many years. Thank you and keep it up!
5/5
GoogleI had a great experience selling my home with Freeman Forman Estate Agents. The team made the process smooth and efficient, ensuring my property sold in a timely manner. A special thanks to Anna, who was particularly helpful during the initial marketing stage, handling my requests with professionalism. Sophie also played a key role in making sure the sale progressed efficiently. The entire team at the Uckfield branch was always friendly, approachable, and supportive throughout. I truly appreciate their help and would highly recommend their services.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleDespite not being in a position to buy or sell at the moment, Matt was professional and generous with his advice which will be invaluable for when we are ready .
It’s really lovely to read another 5* review Elizabeth. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleI’ve been into a few estate agents in town and Freeman Forman were by far the most friendly and welcoming. Offering me a tea as they took me through the properties they potentially had for me. Would highly recommend!
5/5
GoogleI recently had the pleasure of working with Freeman Forman for my rental property search, and I couldn't be happier with the experience! From start to finish, the team was professional, attentive, and incredibly knowledgeable about the local market. They took the time to understand my needs and preferences, providing me with a curated list of properties that perfectly matched my criteria. The viewing process was smooth and well organised, and I appreciated their insights on each area we visited. What really stood out to me was their commitment to ensuring a hassle-free renting experience. They guided me through every step of the application process, answered all my questions promptly, and helped me secure my dream home in record time. I highly recommend Freeman Forman for anyone looking to rent in the area. Their dedication to client satisfaction is truly commendable. Thank you for making this process so easy and enjoyable!
Hello Derek, thank you so much for your fantastic 5* review! We're thrilled to hear that you had such a positive experience with Freeman Forman and that our team could assist you in finding your dream home. Your kind words about our dedication and service mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleI had a great experience selling my home with Freeman Forman Estate Agents. The team made the process smooth and efficient, ensuring my property sold in a timely manner. A special thanks to Anna, who was particularly helpful during the initial marketing stage, handling my requests with professionalism. Sophie also played a key role in making sure the sale progressed efficiently. The entire team at the Uckfield branch was always friendly, approachable, and supportive throughout. I truly appreciate their help and would highly recommend their services.
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team gave me an evaluation way more than i thought i could get for my property, would recommend.
Many thanks for your outstanding recommendation, 5* review and your generous comments Chase. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of working with Freeman Forman for my rental property search, and I couldn't be happier with the experience! From start to finish, the team was professional, attentive, and incredibly knowledgeable about the local market. They took the time to understand my needs and preferences, providing me with a curated list of properties that perfectly matched my criteria. The viewing process was smooth and well organised, and I appreciated their insights on each area we visited. What really stood out to me was their commitment to ensuring a hassle-free renting experience. They guided me through every step of the application process, answered all my questions promptly, and helped me secure my dream home in record time. I highly recommend Freeman Forman for anyone looking to rent in the area. Their dedication to client satisfaction is truly commendable. Thank you for making this process so easy and enjoyable!
Hello Derek, thank you so much for your fantastic 5* review! We're thrilled to hear that you had such a positive experience with Freeman Forman and that our team could assist you in finding your dream home. Your kind words about our dedication and service mean a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
TrustpilotSold within 2 weeks!
We were absolutely thrilled with the service that Freeman Forman provided. They were so helpful and they did everything they could to get our house sold as soon as possible! We weren’t planning on moving but we accidentally stumbled across our dream home on RightMove. After viewing it we fell in love with it but thought we wouldn’t have a chance because there were already 3 offers on it and our house wasn’t even on the market. The next day I called Freeman Forman, they came to our house within 24 hours and within the week our house was on the market. They suggested having an open house to maximise the chances of a quick sale and they managed to secure 9 viewings which led to an offer! Not only did they sell our house really quickly but Fiona was amazing at pushing the sale through with chasing the (slightly slow!) solicitors. She was amazing… all the Tunbridge Wells team were! Everyone was so helpful and friendly and I would definitely recommend them. We wouldn’t be living in our dream home now if it weren’t for them, so thank you very much!
5/5
GoogleIt was nice to getting some information from Freeman, the manager was friendly and did some research for the house and nearby properties. Good experience I am very likely will go to them for the service, recommend to you.
Many thanks for your outstanding recommendation, 5* review and your generous comments Zoe. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe lettings team gave me an evaluation way more than i thought i could get for my property, would recommend.
Many thanks for your outstanding recommendation, 5* review and your generous comments Chase. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe’ve had the absolute pleasure of working with Janine at UCKFIELD Freeman Foreman, who looks after our rental properties. Janine is simply outstanding, her organisation, professionalism, and genuine care for her clients are second to none. She’s always incredibly friendly and approachable, making every interaction a positive one. What truly sets Janine apart is her thoughtfulness and dedication. She consistently goes above and beyond to ensure everything runs smoothly, and her attention to detail is impeccable. Over the years, we’ve come to rely on her expertise and unwavering commitment, and we can’t thank her enough for all she has done for us. Janine is an absolute credit to Freeman Foreman and a shining example of how property management should be handled. We couldn’t recommend her highly enough!
Thanks Harriet for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Janine and our Uckfield team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotUckfield - We’ve had the absolute pleasure of…
We’ve had the absolute pleasure of working with Janine at UCKFIELD Freeman Foreman, who looks after our rental properties. Janine is simply outstanding, her organisation, professionalism, and genuine care for her clients are second to none. She’s always incredibly friendly and approachable, making every interaction a positive one. What truly sets Janine apart is her thoughtfulness and dedication. She consistently goes above and beyond to ensure everything runs smoothly, and her attention to detail is impeccable. Over the years, we’ve come to rely on her expertise and unwavering commitment, and we can’t thank her enough for all she has done for us. Janine is an absolute credit to Freeman Foreman and a shining example of how property management should be handled. We couldn’t recommend her highly enough!
5/5
GoogleVery efficient but pleasant with it!
Thank you for taking the time to share your experience and for your wonderful 5* review Gaynor! Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
