Trusted Agent profile
★★★★★
1,088 reviews across 9 offices and 3 platforms
Freeman Forman has nine offices, in Eastbourne, Tonbridge, Uckfield (two offices), Heathfield, Robertsbridge, Tunbridge Wells, Lewes and Cranbrook. Together they have 1,088 reviews on three platforms, rated 4.7 out of 5 overall.
1,049
Reviews on Google
All 9 offices
1
Reviews on Yell
All 9 offices
38
Reviews on Trustpilot
Business-wide
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Freeman Forman's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Freeman Forman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Freeman Forman and its branches won ESTAS awards in one year, most recently 2021.
ESTAS winners in one year, the group and its branches: 2021.
2021 1 Bronze and 1 Best in County ESTAS 2021 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI used Freeman Foreman Tunbridge Wells to purchase a property recently, they were excellent. Fiona and the rest of the team were extremely helpful, polite and professional, I have no complaints! Highly recommended!
Sam Christie thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt was an absolute pleasure dealing with Hector for my property purchase. He was very knowledgable, professional & efficient when it came to dealing with any queries & was instrumental in making the whole process seamless & stress free. Thank you Hector
Thank you Angela for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have just completed on our new home all thanks to the team at Freeman Forman Battle/Robertbridge Office and in particular Emily! We truly can’t thank her enough for everything she has done to make our dream come true. Professional, excellent communication, any time we wanted to view the property, nothing was too much! Thank you 🙏
Thank you for taking the time to leave us your 5* review Adam! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly and professional visit from Matt to value my property.
Thank you for your thoughtful 5* review David! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery thorough. I thought the service was excellent and the Manager of the office thoroughly professional.
Thank you for taking the time to leave us this amazing 5* review Alice. Kind regards Lucy, Customer Relations.
5/5
GoogleMatt was polite and very informative, he answered all my questions. I would recommend him every time.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Kate! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional and helpful team. Really appreciate all of Matthew and Emily’s help throughout the purchase of my purchase. Would recommend
Thank you Megan for taking the time to leave us your glowing 5* review and recommendation. Kind Regards, Lucy, Customer Relations.
5/5
GoogleThank you Matt for visiting today for a valuation, it was much appreciated. The local knowledge and the general information that you provided will be very helpful.
Thank you for taking the time to leave us your 5* review Doug! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleMatthew and the team have been very professional and friendly throughout the sale. Fantastic service and very prompt in returning emails and dealing with any issues arising. I would highly recommend the whole team.
Thanks for the wonderful 5* review and recommendation Sally! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a very pleasant meeting with Matt, who was thorough in his viewing and honest with the possible sale price. We felt he was experienced and efficient and will be looking to use Freeman and Foreman at some point in the near future, when we are completely sure of our next steps in life. Thank you Matt.
Many thanks for the fantastic 5* review and your kind words Vanessa. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased our current property via Freeman Forman over two years ago, and were very impressed with communication and attention to detail by the Team, especially Freddie, during a difficult transaction. We were approached recently for a free valuation, and met Matt the Branch Manager. Very professional and friendly advice on the current market, potential marketing strategy, and with the added benefit of their in house conveyancing services to consider, as well.
Thank you for taking the time to leave us this tremendous 5* review Jane. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have received excellent service from FF in Robertsbridge. Charlotte is very professional & knowledgable & the team have been great in all aspects of my sale.
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
5/5
GoogleVery professional and helpful in the sale of my parents house. All the staff are knowledgeable and communication was excellent throughout the process - they always returned my emails and phone calls promptly. The straightforward sale took an extremely long time due, I assume due to the buyers solicitor, but Freeman Forman were good at chasing people up and I was kept informed throughout. They also made regular visits to the property to check all was ok when I was not able to .
Many thanks for your outstanding 5* review and your kind words Vicki. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe whole team at Freeman Foreman Robertsbridge are incredibly friendly and helpful and did a fantastic job on my recent house purchase. They ensured everything was kept moving and would always follow up on my questions or queries throughout the process. I tentatively went with their recommendations also for conveyancing and a mortgage broker but having this all in house worked very well as they all worked as a team and the communication was brilliant. I would recommend this option and go along that path again in the future. Thank you!
Nick Marsh thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFreeman Forman is a wonderful letting agency. They made the pain of searching and acquiring a flat an easy process. Our agents, Daisy Macwilliams and Felicity were professional, courteous and efficient while dealing with my Wife's and my concerns and questions. I would highly recommend using Freeman Forman for your next move.
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Lettings girls, Daisy, Harley and Felicity were amazing. They helped me find the perfect place, kept me informed throughout and helped me move in as quickly as possible. I cannot thank them enough. Really great team.
Thank you for taking the time to leave us this great 5* review Ray. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat staff at Freeman Foreman , got me a Tenant within a week and sorted all checks and paperwork . Would highly recommend.
Thank you for taking the time to leave us this great 5* review and recommendation James. Kind regards, Lucy, Customer Relations.
5/5
GoogleWhen tenants lived out early, Freeman Foreman stepped in and found tenants immediately and had my place relet as quickly as possible
Thanks Rosemary for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad some fantastic interactions with Felicity about potential lettings recently and couldn't be more impressed, we're looking to move further towards eastbourne and she has some great knowledge of the area. Thank you for your help so far.
Thank you Phil for your fantastic 5* review! We're delighted to hear that Felicity's knowledge and assistance have impressed you. We appreciate your kind words and look forward to continuing to help you with your move towards Eastbourne. Best regards, Lucy, Customer Relations Team
5/5
GoogleBrilliant Service. Felicity and Daisy understood exactly the sort of tenant i was seeking. They were very proffesional and nothing seemed too much trouble. I would highly recommend Freeman and Foreman.
Thank you so much for your wonderful 5* review David! We're thrilled to hear that Felicity and Daisy provided you with brilliant service and found the perfect tenant for you. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleHarley, Daisy and Felicity have been the most incredible women I’ve had the pleasure of dealing with! It’s mine and my partners first move and they were on hand to answer any and all questions we had with the most patience and kindness. We were both so nervous doing this for the first time and after meeting the ladies and going through the process with them, it has felt like an absolute breeze. Could not recommend them enough! Thank you so much to the team
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Hannah! Kind regards, Lucy, Customer Relations.
5/5
GoogleSpecial thank you to Daisy, Harley & Felicity who have made my move a seamless and smooth process. Their customer service has been exceptional. I have no hesitation in recommending Freeman Forman (and have already shared their details with my family and friends).
Thank you for taking the time to leave us this amazing 5* review and recommendation Joanna. Kind regards Lucy, Customer Relations.
5/5
GoogleI just wanted to express my gratitude for the excellent service provided. The clear and transparent communication made everything so much easier. I really appreciate the fact that there were no hidden surprises.
Thank you for your terrific 5* review and for your complimentary comments Yun. Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service throughout my property purchase, went above and beyond to sort out any problems and constant communications...would use again in a heartbeat..
Hello Jason, Thank you so much for your fantastic review and the 5* rating! We're thrilled to hear that you had a great experience with us and that our team went above and beyond to assist you. We look forward to working with you again in the future. Best regards, Lucy, Customer Relations Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Eastbourne has the most, with 203 reviews rated 4.6 out of 5, followed by Tonbridge with 203.
The nine Freeman Forman offices, by town:
Yes. In The Trusted Agent 2026 awards, Tonbridge won Trusted Agent and Robertsbridge won Trusted Agent. At the ESTAS 2021 awards its branches won 1 Bronze and 1 Best in County award.
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