Featherstone Leigh estate agents in Richmond upon Thames, Kingston Upon Thames, Richmond and 1 more

★★★★★ 5/5

Google

Rating only, no written review.

Jade · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

The Twickenham team were great from beginning to end. If anything, the team were chasing us to get things done, which was helpful for us as we had a lot on. Thank you all so much!

Claire · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

Beth Kneebone was incredibly friendly, helpful and professional throughout the purchase of our house. We would highly recommend her (and FL) to anyone looking to buy in the Twickenham area!PositiveResponsiveness, Quality, Professionalism

Anthony · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

Recommending Featherstone Leigh Twickenham who handled my flat sale. Beth and Daniela were very efficient, caring and went over and above to keep me informed and manage the sale.PositiveResponsiveness, Quality, Professionalism, Value

J · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

I had a very good experience selling my house in Twickenham with the FL team. Communication and professionalism all the way from instruction to completion. A particular thank you to Daniela for her great service.PositiveProfessionalism

Flavia · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 4/5

Google

The whole Featherstone Leigh team were a great support through the whole process from start to finish. Really nice people, responsive, good advice and really understood the market. We would thoroughly recommend Featherstone Leigh to anyone elsePositiveResponsiveness, Quality, Professionalism, Value

James · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

I had the good fortune and pleasure to have the assistance of Featherstone Leigh on the sale process of my property. Good and constant feedbacks and very professional. I can't recommend them highly enough. Well done to the whole team!PositiveResponsiveness, Quality, Professionalism, Value

Luis · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

I purchased a flat through Featherstone Leigh and had excellent service from start to finish. Daniela was responsive, honest and really went the extra mile to ensure that the purchase when through as it was not straightforward, through not fault of the company. I would strongly recommend the company and particularly Daniela and her team who were exceptional. A huge thanks!PositiveResponsiveness, Quality, Professionalism

Maria · 26 October 2021 · Featherstone Leigh Twickenham

★★★★★ 5/5

Google

Rating only, no written review.

Spyros · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Kirsty was a pleasure to deal with - friendly, professional, and efficient.PositiveResponsiveness, Professionalism

Sreelekha · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Very happy with the help from Kirsty and the rest of the team in organising my rental.PositiveResponsiveness, Professionalism

Charles · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

I should thanks Kirsty, because she understand what exactly we want and she really fallow up with me till I get the house and move in. She is very on time and responsible.

Arash · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Would recommend anyone searching for a property to use Featherstone Leigh - Kirsty was extremely helpful and found us just what we were looking for!PositiveResponsiveness, Professionalism

Roseanna · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Used FL to get my recent flat - Kirsty was super helpful and helped us with every step despite everything being done remotely! Would recommend for anyone looking for a propertyPositiveResponsiveness, Professionalism

Zane · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Used FL for a tenancy and found Kirsty a professional breath of fresh air, who sorted out all problems in a calm, measured and efficient way. Recommended.PositiveResponsiveness, Quality, Professionalism

Mike · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

Kirsty in the Richmond office provided excellent customer service. She was friendly, organised and focused on helping me find a flat that I'd like.PositiveProfessionalism

Alice · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

I highly recommend featherstone Leigh agency in Richmond. Indeed Kirsty found me and my partner the perfect flat. Moreover they are always really reactive to help us with any needs. Thank you !PositiveResponsiveness

Emilie · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

I recently returned to the UK after a number of years abroad which isn’t the easiest starting point for renting a property. The team at Featherstone Leigh - Richmond couldn’t have been more helpful and responsive, not least Etienne who went to great lengths to get us in without any hassle and in a very short timeframe. Highly recommendPositiveResponsiveness, Professionalism

Bruce · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 5/5

Google

The team at Feitherstone Leigh in Richmond might have saved me more money than I think. As a recent arrival in the UK and with two cats, I had a horrible time trying to find a home. Once I had signed a contract with another lettings agency and landlord, I got a cancellation just 2 hours before moving which entirely broke my plans. No reason was given other than the landlord wanted to backed out (so apparently the other agency lied to us and the landlord never signed) That very same afternoon we went to visit a property in Richmond. We got greeted in time and we had the usual tour of the location. Immediately decided to put down an offer. We explained what happened to us to the property presenter and we felt there was actual empathy from her. That very same night they got to work and our offer was accepted. Next day we began the reference check process which was the biggest bottleneck. It only lasted 3 working days but you can imagine we tried to do our best to move as soon as possible, as paying for a pet friendly hotel was damaging to our budget. We finally moved the following friday, so it was 6 full working days (9 calendar days) to move into the property. Etienne Villalobos was in charge of our case and he demonstrated interest every single day, and had to put up with our impatience. We did not know if we could trust Feitherstone Leigh so we had to be pushy. Now we live in a beautiful 2 flat maisonette in the middle of Richmond downtown, one block away from the station, surrounded by shops, and super close to the Thames. The flat is beautiful, in well shape, all wooden floors, and they had no issues accepting our 2 pets. Things happen for a reason. Thanks to getting cancelled on the other property, we got to know this one from FL that was vastly superior and much bigger, in an excellent area. Etienne continued to show interest and help us in whatever we needed after we started our tenancy. The property management team usually takes a day or two to reply our requests. We did notify them of several small issues we found and they approved the fixes. Overall content with the experience and I hope that we have an excellent year. Thanks to FL Richmond, Etienne, Melanie and the rest of the team for helping us when we needed it the most.PositiveProfessionalism

Christian · 24 October 2021 · Featherstone Leigh Richmond Sales

★★★★★ 1/5

Google

Actually tried to make an offer on a house, a junior person took a message saying the agent handling it would ring back, and that never happened. Glad they’re not the ones selling my property...

A · 11 October 2021 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 1/5

Google

Unfortunately we had a very negative experience with this agency which meant we lost a property mid way through the process and meant we lost money on legal fees/ a lot of our time was wasted. Due to the lack of transparency by the agents the property we were trying to purchase didn't have the correct HTB funding available despite being advertised as such. The agents also seemed to know nothing about the HTB scheme. To make matters worse the director at the agency told us we would be able to continue with the purchase once this was sorted only to go and re-advertise the property, without telling us this was the case and we found out online. She then gave poor excuses as to why it was re-advertised which made absolutely no sense and we had to contact the developer directly to get our deposit back after it had been re-advertised which was also an awful experience. Really poor professionalism and transparency making it clear why people find it difficult to trust estate agents who always seem to have the developer or sellers interests.

Breanna · 11 October 2021 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

Sophie Herbert added value from day one. She understood the house as well as we do - not something we could say of competing agents. She drove the sales process with her personal attention, sound property skills and honed experience of the right buyer profile, the right price and the proactive approach required to achieve a timely, efficient sale. Sophie, Jo and the rest of her team were such a welcome change from the 'list it and wait' approach of many rivals. In a mixed market, I doubt we would have achieved our goal with just a 'reactive', low-resource agent.

Andrew · 11 October 2021 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

We would like to thank Jo and her team for yet another successful house sale. The team at Featherstone Leigh have managed the sales and lettings of our various properties in Kew for nearly 20 years. Their knowledge of the local market is second to none and they never fail at being professional, well informed, committed and tenacious. Thank you all, you are a pleasure to work with. Mandy and Jonny Creber

Mandy · 11 October 2021 · Featherstone Leigh Richmond (1 Royal Parade)

★★★★★ 5/5

Google

I don't think anyone knows Kew property market like Kew Branch of Featherstone Leigh and their superb manager - Jo O'Sullivan. I had a pleasure of living in Kew over 11 years and I found amazing rentals with Featherstone Leigh as well as sell my last property before moving out of Kew through them. If you are looking for an agent with decades of experience, thorough understanding of local market and superb customer service with heart - call Featherstone Leigh.

Alexey · 11 October 2021 · Featherstone Leigh Richmond (1 Royal Parade)