Trusted Agent profile

Featherstone Leigh estate agents in Richmond upon Thames, Kingston Upon Thames, Richmond and 1 more

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

798 reviews across 10 offices and 3 platforms

Featherstone Leigh has 10 offices, in Richmond upon Thames (three offices), Kingston Upon Thames, Richmond (two offices) and London (four offices). Together they have 798 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

784

Reviews on Google

All 10 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 10 offices

Trustpilot logo

13

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Featherstone Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Featherstone Leigh office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

The worse agents in the area

The worse agents in the area. Extremely cocky and arrogant. Not buyer friendly at all. Overprice properties but aren't willing to take feedback.

Customer Β· 6 October 2026 Β· Featherstone Leigh Kingston Upon Thames

5/5

Google

We just finalised a transaction and would like to thank Max Harffey for his incredible support! Always present, responding to all enquiries, and especially his positive vibes makes him the best agent you can find in London. Thanks Max πŸ™πŸ» …

Frederic Β· 11 August 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 11 October 2026

Thank you, Frederic! We're thrilled to hear about your positive experience with Max. His dedication and support truly set him apart. We appreciate your kind words and hope to assist you again in the future!

5/5

Google

Tatianna at the front desk for was very professional and polite. A great asset to the company.

C Β· 11 June 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 11 October 2026

Thank you for your kind words! We're thrilled to hear that Tatianna made such a positive impression. Our team strives to provide excellent service, and it’s wonderful to know that it shows. We appreciate your support and look forward to serving you again!

5/5

Google

We had a great experience working with Erika in the Twickenham branch. Really good and efficient communication throughout, knowledgeable advice and just generally lovely to work with. Would definitely recommend.

Eliza Β· 16 April 2026 Β· Featherstone Leigh Twickenham

5/5

Google

Erika truly went above and beyond during what turned into a complex process, with several chain breaks beyond anyone’s control. Throughout it all, her communication was outstanding - clear, transparent, and incredibly thorough. Her attention to detail is exceptional, and she made a challenging experience feel much more manageable. I highly recommend her and Featherstone Leigh to anyone selling in the area.

Holly Β· 10 April 2026 Β· Featherstone Leigh Twickenham

5/5

Google

Top-Rated Agents! From start to finish, Sahar was consistently involved and, together with Erika, worked tirelessly to keep everything moving. They liaised closely with both my solicitor and the seller’s to ensure there were no delays along the way. Receiving my keys by my required deadline was nothing short of amazing. A huge thank you to Sahar, Nina (for accommodating my Saturday viewings), and Erika for their transparency, dedication, and determination to see things through. Outstanding service all round!

PR Β· 10 April 2026 Β· Featherstone Leigh Twickenham

5/5

Google

We recently purchased a property in Twickenham and were helped by Erika and Sahar and we have never been so well treated by an estate agent. The service was immaculate, nothing was ever too much or at too awkward of a time. Throughout the process we had support morning and night and had all the accommodations we needed. Not only that but they recommended an excellent solicitor and helped chase the buyer and it really felt like they worked for us. We would without doubt go out of our way to use Featherstone Leigh again, especially Erika and Sahar who were amazing.

Josh Β· 2 April 2026 Β· Featherstone Leigh Twickenham

5/5

Google

I bought a lovely flat through Sahar Parniyan at Featherstone Leigh in Twickenham in early 2026. The whole process was extremely smooth, and I found both Sahar and Erika to be straightforward, courteous, completely on the ball, and highly responsive at all stages. Can't ask for more, really!

Simon Β· 2 April 2026 Β· Featherstone Leigh Twickenham

5/5

Google

Erika and everyone at Featherstone Leigh have been fantastic throughout our sale and purchase. We used them for the sale of our house in Strawberry Hill and the purchase of our new home in Devon, which involved a complicated chain, and their support throughout was excellent. They were professional, proactive and made what can be a stressful process feel much smoother. Communication was excellent and it really felt like everyone involved genuinely cared about getting everything over the line for us

Monte Β· 2 April 2026 Β· Featherstone Leigh Twickenham

5/5

Google

Reliable and good integrity. Great experience so far in securing a rental property. Amelia kept us in the loop throughout the process, with sage, honest advice which I really appreciated.

Emma Β· 2 April 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Emma! We're thrilled to hear about your positive experience and appreciate your kind words about Amelia. Keeping our clients informed and providing honest guidance is our priority. If you need anything else, feel free to reach out!

5/5

Google

I worked with Amy Tanzer who is an absolute pleasure. She went above and beyond to explore property options for me and was always kind, thorough and attentive to detail. I would highly recommend Amy!

Kathy Β· 2 April 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you for your wonderful feedback, Kathy! We're thrilled to hear about your positive experience with Amy. She truly is dedicated to providing exceptional service and finding the best options for our clients. Your recommendation means a lot to us!

5/5

Google

Credit to Calvin who was very helpful throughout the process of renting our flat. Even during a pause when we had to deal with our current agent. All credit to Megan L who took us to the finish line. We really tested her patience and her knowledge of the incoming laws and solutions that made the process work. Thank you both.

Susan Β· 26 March 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Susan! We're thrilled to hear about your positive experience with Calvin and Megan. Our team is dedicated to providing exceptional service, and it's great to know that their support made a difference for you. We appreciate your feedback and wish you all the best in your new flat!

5/5

Google

very friendly , and helpful 5 stars

Eliza Β· 26 March 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Eliza! We're thrilled to hear you had a positive experience with our team. Your kind words about our friendliness and helpfulness mean a lot to us. We’re here to assist you anytime!

5/5

Google

We had the pleasure of working with Megan! Just wanted to say a huge thank you! Honestly the most friendly, bubbly agent I’ve ever worked with. Didn’t feel any pressure. Megan was so helpful getting it across the line in really tight timescales. It felt like she really cared! There’s normally very little joy in transactions like this but this time there has been. As well as Megan we’ve spoken to a number of Chesterton Agents in Fulham & Putney too. And they’ve all been so different from the rest! They actually listen to what we want rather than inundating us with properties we have no interest in. Thanks for being different in a saturated market!

Stephen Β· 26 March 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you for your wonderful feedback, Stephen! We're thrilled to hear about your positive experience with Megan and our team. It's great to know that we could make the process enjoyable and tailored to your needs. We appreciate your support and look forward to assisting you again in the future!

5/5

Google

We would like to thank Amelia Serafim for the amazing service she provided us during our flat hunt in the area. Amelia was extremely proactive and she could not have tried harder for us. We really appreciate all of her efforts and will definitely use her again in the future!

Sophie Β· 16 March 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you for your wonderful feedback, Sophie! We're thrilled to hear that Amelia provided you with exceptional service during your search for a property. Your appreciation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

I had a great experience with Chesterton’s estate agents in Parsons Green. A huge thank you to Amelia for helping us find a flat to rent and sending us so many options! Couldn’t have asked for a more responsive and helpful person to deal with! I would definetly reccomend Amelia for anyone looking for a property!

Lana Β· 16 March 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Lana! We're thrilled to hear about your positive experience with Amelia. She truly goes above and beyond to help our clients find the perfect property. Your recommendation means a lot to us, and we appreciate you sharing your thoughts!

5/5

Google

Very good experience on the buy side with FL. Natasha was clear, transparent and communicative throughout enabling a smooth process from start to finish. Natasha and Dan very nice people as well.

Ben Β· 16 February 2026 Β· Featherstone Leigh Teddington

5/5

Google

Amelia has great knowledge of the area and is helpful, responsive, and an overall fantastic agent!

Kate Β· 16 February 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Kate! We're thrilled to hear about your positive experience with Amelia. Her expertise and dedication truly shine through. We appreciate your kind words and support!

5/5

Google

I must say that I am really impressed with their service, I had to find a place rather fast, even before arriving to the UK. Amelia from the Parsons Green office picked my file and stayed with me until I found an apartment that fits my situation. She spared no effort showing me the apartments via video calls, contacting the landlords and gathering whatever information I needed.

Mohamed Β· 16 February 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you for your wonderful feedback, Mohamed! We're thrilled to hear that Amelia provided exceptional service and helped you find the perfect apartment. Your satisfaction is our priority, and we’re glad we could assist you during your search. Welcome to your new home!

5/5

Google

Calvin and Amelia are impeccable estate agents. Amelia really helped me find the flat of my dreams!

Helena Β· 16 February 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Helena! We're thrilled to hear that Calvin and Amelia provided you with exceptional service and helped you find your dream flat. Your satisfaction means a lot to us!

5/5

Google

Amelia and Chesterons have been great! Amazing communication throughout and always there to help our when you have any questions or concerns

Calum Β· 16 February 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Calum! We're thrilled to hear about your positive experience with Amelia and the team. Great communication is key for us, and we're glad we could assist you. If you need anything else, feel free to reach out!

5/5

Google

I bought my flat through Will Pocock a while ago now and he was brilliant at the time, and has been excellent ever since with everything that I have asked help with. Great at the time and has continued to super helpful! I could not recommend more especially as a first time buyer, he made everything super seamless and straightforward!!

Charlotte Β· 16 February 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you, Charlotte! We're thrilled to hear about your positive experience with Will and that he made your first-time buying journey seamless. Your recommendation means a lot to us, and we’re here to assist you whenever you need help in the future!

5/5

Google

A great agency, very clear on the process for a first time landlord and also the match with the tenant was excellent. Working with Eleonora and the team was a pleasure, and I would definitely recommend.

Suleyman Β· 16 February 2026 Β· Featherstone Leigh London (62 New Kings Road)

Agent replied Β· 16 April 2026

Thank you for your fantastic feedback, Suleyman! We’re thrilled to hear that Eleonora and the team made your experience clear and enjoyable. Your recommendation means a lot to us, and we’re here to support you every step of the way!

5/5

Google

Really excellent experience selling our house with Featherstone Leigh in Teddington. Dan and Natasha are exceptional- they make a great team - very organised, professional and calm. Just what you need during what is acknowledged to be an incredibly stressful experience . They have an infectiously positive attitude - much needed when there’s a slowdown in viewings - and pull out all the stops to find the right buyer. Crucially they are endlessly patient and full of helpful advice and good humour.

Pen Β· 16 January 2026 Β· Featherstone Leigh Teddington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Featherstone Leigh

Which Featherstone Leigh office has the most reviews?

Teddington has the most, with 155 reviews rated 4.6 out of 5, followed by Kingston Upon Thames with 147.

Where are the Featherstone Leigh offices?

The 10 Featherstone Leigh offices, by town:

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