Trusted Agent profile

Featherstone Leigh reviews

4.4

★★★★★ Great

73 reviews across 2 platforms

62 New Kings Road, London SW6 4LT

Featherstone Leigh's London office at 62 New Kings Road is rated 4.4 out of 5 across 73 reviews on two platforms, including 61 Google reviews rated 4.7. The 12 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

61

Reviews on Google

This office

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had the pleasure of working with Megan! Just wanted to say a huge thank you! Honestly the most friendly, bubbly agent I’ve ever worked with. Didn’t feel any pressure. Megan was so helpful getting it across the line in really tight timescales. It felt like she really cared! There’s normally very little joy in transactions like this but this time there has been. As well as Megan we’ve spoken to a number of Chesterton Agents in Fulham & Putney too. And they’ve all been so different from the rest! They actually listen to what we want rather than inundating us with properties we have no interest in. Thanks for being different in a saturated market!

Stephen · 26 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Stephen! We're thrilled to hear about your positive experience with Megan and our team. It's great to know that we could make the process enjoyable and tailored to your needs. We appreciate your support and look forward to assisting you again in the future!

5/5

Google

I had a great experience with Chesterton’s estate agents in Parson’s Green. The whole team was professional, responsive and genuinely pleasant to deal with throughout the process. In particular, John Ralph was incredibly helpful from start to finish. He was knowledgeable about the local market, always quick to respond, and went out of his way to make everything run smoothly and stress free. His clear communication and proactive approach really stood out. I would happily recommend Chesterton’s Parson’s Green to anyone looking to buy, sell or rent in the area.

Charly · 11 January 2026

Agent replied · 25 January 2026

Thank you for your fantastic review, Charly! We're thrilled to hear about your positive experience and appreciate your kind words about John and the team's professionalism. Your recommendation means a lot to us, and we're here to help with any future property needs!

5/5

Google

I had a great experience with Chesterton’s estate agents in Parsons Green. A huge thank you to Amelia for helping us find a flat to rent and sending us so many options! Couldn’t have asked for a more responsive and helpful person to deal with! I would definetly reccomend Amelia for anyone looking for a property!

Lana · 16 March 2026

Agent replied · 16 April 2026

Thank you, Lana! We're thrilled to hear about your positive experience with Amelia. She truly goes above and beyond to help our clients find the perfect property. Your recommendation means a lot to us, and we appreciate you sharing your thoughts!

5/5

Google

We would like to thank Amelia Serafim for the amazing service she provided us during our flat hunt in the area. Amelia was extremely proactive and she could not have tried harder for us. We really appreciate all of her efforts and will definitely use her again in the future!

Sophie · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Sophie! We're thrilled to hear that Amelia provided you with exceptional service during your search for a property. Your appreciation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

I worked with Amy Tanzer who is an absolute pleasure. She went above and beyond to explore property options for me and was always kind, thorough and attentive to detail. I would highly recommend Amy!

Kathy · 2 April 2026

Agent replied · 16 April 2026

Thank you for your wonderful feedback, Kathy! We're thrilled to hear about your positive experience with Amy. She truly is dedicated to providing exceptional service and finding the best options for our clients. Your recommendation means a lot to us!

5/5

Google

A great agency, very clear on the process for a first time landlord and also the match with the tenant was excellent. Working with Eleonora and the team was a pleasure, and I would definitely recommend.

Suleyman · 16 February 2026

Agent replied · 16 April 2026

Thank you for your fantastic feedback, Suleyman! We’re thrilled to hear that Eleonora and the team made your experience clear and enjoyable. Your recommendation means a lot to us, and we’re here to support you every step of the way!

5/5

Google

Reliable and good integrity. Great experience so far in securing a rental property. Amelia kept us in the loop throughout the process, with sage, honest advice which I really appreciated.

Emma · 2 April 2026

Agent replied · 16 April 2026

Thank you, Emma! We're thrilled to hear about your positive experience and appreciate your kind words about Amelia. Keeping our clients informed and providing honest guidance is our priority. If you need anything else, feel free to reach out!

5/5

Google

Will Pocock was extremely helpful throughout the process. He was knowledgeable, approachable, and went above and beyond to make sure everything ran smoothly. I really appreciated his guidance and support -highly recommend working with him!

Seokjin · 11 January 2026

Agent replied · 25 January 2026

Thank you, Seokjin! We're thrilled to hear about your positive experience with Will. Our team strives to provide exceptional service, and it’s great to know that Will's support made a difference for you. We appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

We didn’t end up renting through Amelia, but honestly, she was the best agents we dealt with during our search. Super friendly, really responsive, and actually listened to what we were looking for (which is rarer than you'd think!). She always kept us in the loop, never pushed anything that didn’t feel right, and just made the whole experience way less stressful. Even though it didn’t work out this time, we’d 100% reach out to her again in the future. Thanks, Amelia!

Oli · 13 October 2025

Agent replied · 12 November 2025

Thank you, Oli! We're thrilled to hear about your positive experience with Amelia. It's great that she made your search more enjoyable and stress-free. We look forward to assisting you in the future whenever you're ready to start your next journey!

5/5

Google

Credit to Calvin who was very helpful throughout the process of renting our flat. Even during a pause when we had to deal with our current agent. All credit to Megan L who took us to the finish line. We really tested her patience and her knowledge of the incoming laws and solutions that made the process work. Thank you both.

Susan · 26 March 2026

Agent replied · 16 April 2026

Thank you, Susan! We're thrilled to hear about your positive experience with Calvin and Megan. Our team is dedicated to providing exceptional service, and it's great to know that their support made a difference for you. We appreciate your feedback and wish you all the best in your new flat!

5/5

Google

We've been looking for a property in SW6, and Harry Shaw has been the perfect agent to work with! He has been tireless, informative and yet patient with us as we viewed numerous properties all over Fulham. As we are foreign buyers, Harry …

James · 16 April 2025

Agent replied · 12 January 2025

Hi James, thank you for taking the time to write a great review and sharing your experience with Harry. We are so glad he was helpful and went the extra mile. Should you need anything else, we will be happy to help.

5/5

Google

I bought my flat through Will Pocock a while ago now and he was brilliant at the time, and has been excellent ever since with everything that I have asked help with. Great at the time and has continued to super helpful! I could not recommend more especially as a first time buyer, he made everything super seamless and straightforward!!

Charlotte · 16 February 2026

Agent replied · 16 April 2026

Thank you, Charlotte! We're thrilled to hear about your positive experience with Will and that he made your first-time buying journey seamless. Your recommendation means a lot to us, and we’re here to assist you whenever you need help in the future!

5/5

Google

We recently exchanged contracts on our future house through Harry Shaw, and we couldn't be more thrilled with the exceptional service we received. From start to finish, Harry was an absolute pleasure to work with, especially considering the complexities involved in this sale. Throughout the entire process, Harry was incredibly accommodating, allowing us multiple visits to the property and granting access for various surveys. His patience and friendly demeanor made what could have been a stressful experience much more manageable. There were moments when we felt overwhelmed and ready to give up, but Harry's professionalism and unwavering support kept us going. Harry's outstanding service truly set him apart. He was always available to answer our questions and provide updates. His dedication and commitment to ensuring our satisfaction were evident in every interaction. Even when things seemed uncertain, Harry remained a steadfast advocate for us, making our sale possible through his hard work and determination. We are immensely grateful to Harry Shaw for his role in making our home purchase a reality. If you're looking for an estate agent who goes above and beyond, look no further than Harry. His expertise, kindness, and outstanding service are second to none. Thank you, Harry, for everything!

Meryem · 25 July 2024

5/5

Google

A big thank you to Harry for all his efforts on my recent property purchase. Harry was very accommodating, arranging two viewings on consecutive days then supported me throughout the process. It was a complex transaction with many moving parts and they were managed well. Thank you Harry for all your support and sorry to drag you out to give us the keys at the flat today instead of your offices. Thanks for going out of your way- really appreciate it!

Elda · 15 January 2024

5/5

Google

Amelia and Chesterons have been great! Amazing communication throughout and always there to help our when you have any questions or concerns

Calum · 16 February 2026

Agent replied · 16 April 2026

Thank you, Calum! We're thrilled to hear about your positive experience with Amelia and the team. Great communication is key for us, and we're glad we could assist you. If you need anything else, feel free to reach out!

5/5

Google

Calvin and Amelia are impeccable estate agents. Amelia really helped me find the flat of my dreams!

Helena · 16 February 2026

Agent replied · 16 April 2026

Thank you, Helena! We're thrilled to hear that Calvin and Amelia provided you with exceptional service and helped you find your dream flat. Your satisfaction means a lot to us!

5/5

Google

We had a great experience with Chesterton while looking to buy our first flat. Our agent, Harry Shaw, showed us a few properties and helped us secure the perfect home. He was very accommodating when we asked him to view the property multiple times and always responsive to all our questions.

Marta · 24 February 2025

Agent replied · 13 April 2025

Hi Marta, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

5/5

Google

Amelia has great knowledge of the area and is helpful, responsive, and an overall fantastic agent!

Kate · 16 February 2026

Agent replied · 16 April 2026

Thank you, Kate! We're thrilled to hear about your positive experience with Amelia. Her expertise and dedication truly shine through. We appreciate your kind words and support!

1/5

Google

First time I leave a bad review at a business but we are shocked at the level of service. We had made an offer for a family home of 5bedrooms and it was accepted by the landlord among other offers as he liked our profile (Respected professionals). 30 min later at 8pm we thanked the agent Milan for the news and we asked two questions by email. Literally the next day at 9am Milan called us to tell us that it is red flag that we have not yet registered at the website (without having responded to our email with our questions)then him and his manager Eleonora Pole rushed us to wire the money immediately. We only had requested to view the property a second time as we only viewed it for 10 minutes and potentially to speak to previous tenants which was in our initial offer. We have rented properties for many years and we have excellent references, we were never treated with such disrespect. Even after we communicated our concerns, they did not apologise, tried to turn this around and say that they didn't respond to our email because it was late at night, and still had the audacity to call us at 9am to claim we are the red flag. We ended up pulling our offer as we wouldn't want the property to be managed by them. Really a shame as we loved the house! Be aware as a tenant but also a landlord!

Io · 18 August 2023

Agent replied · 13 June 2024

Hi Io, thank you for taking the time to leave this review and raising this issue with us. We apologise for the inconvenience and frustrations caused by the process and service provided, please be assured that this was not our intention. We will review the processes and make sure this does not happen in the future. Should you wish to raise anything further, please do reach out to us by emailing social@chestertons.co.uk.

5/5

Google

very friendly , and helpful 5 stars

Eliza · 26 March 2026

Agent replied · 16 April 2026

Thank you, Eliza! We're thrilled to hear you had a positive experience with our team. Your kind words about our friendliness and helpfulness mean a lot to us. We’re here to assist you anytime!

5/5

Google

We had a great experience with Harry Shaw. He took the time to understand our requirements and showed us a number of properties that fit our criteria. Throughout the sale process, he was incredibly helpful, responding quickly to any queries …

Caitlin · 16 April 2025

Agent replied · 24 August 2024

Hi Caitlin, thank you for taking the time to write a great review and sharing your experience with Harry. We are so glad he was helpful and responded to queries quickly. We appreciate the support and should you require any further assistance, we will be happy to help.

5/5

Google

Grace has been a gem over the last over the last 4 months in helping me find my new home. Always answered my calls, made time for multiple viewings and endless questions as a first time buyer! Thanks for your patience and perseverance Grace!PositiveResponsiveness, Professionalism

Erika · 14 June 2021

Agent replied · 13 June 2024

Hi Erika, Thank you for taking the time to leave a review. Your comments have been passed on to Grace and the team, who are very pleased to have been able to assist you in finding a new hew home. Please do get in touch if you have any future queries. We wish you all the best in your new property.

5/5

Google

Tom A. helped us to find a new flat and made the process incredibly straightforward and stress-free with great communication and enthusiasm. Can't thank him enough.

Millicent · 27 June 2025

Agent replied · 24 August 2025

We’re thrilled to hear about your positive experience with Tom! Our team strives to make the process as smooth as possible, and it’s great to know that his enthusiasm and communication made a difference for you. Thank you for sharing your feedback!

5/5

Google

Tom A helped us move into the Parsons Green area. He couldn’t have been more helpful, his communication was great & made the whole move so easy & stress free!

Ella · 19 April 2025

Agent replied · 26 May 2025

Hi Ella, thank you for taking the time to write a great review and sharing your experience with the team. Wishing you all the best.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Featherstone Leigh's Google reviews

Questions about Featherstone Leigh

How many reviews does Featherstone Leigh have?

Featherstone Leigh's London office has 73 reviews across two platforms: 61 on Google, 12 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Featherstone Leigh's rating?

Featherstone Leigh is rated 4.4 out of 5 across all 73 reviews, and 4.7 out of 5 on Google from 61 reviews, checked 9 October 2026.

Where is Featherstone Leigh's London office?

Featherstone Leigh, 62 New Kings Road, London SW6 4LT.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.