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★★★★★
94 reviews from buyers across 8 offices
94 reviews of Dawsons come from buyers, rated 4.9 out of 5 on average, across eight offices. Checked 9 October 2026.
94 reviews from buyers, newest first, with the office each one is about.
5/5
View AgentsExcellent customer service!
Dawsons Morriston have been excellent throughout buying my property, very informative, helpful and prompt with any queries. Highly reccomend them!
Thank you for your review so pleasing to know that we are consistently offering a high level of personal service and that you would highly recommend us.
5/5
View AgentsComplete professionalism and kindness from Dawsons
We used Dawsons to buy a property. From the very beginning we received nothing but the utmost professionalism and kindness from everyone in the Morriston branch. In particular, Tracey kindly assisted all parties to ensure the transaction was smooth and quick. We highly recommend Dawsons.
Thank you for your kind appraisal we aim to make sure that our customer service is above and beyond so the transaction is made as easy as possible. Sharing information is paramount so everyone is aware of what is going on. We wish you the very best for the future.in your new home.
4/5
View AgentsFriendly and helpful
All members of staff were very accommodating to allow us to view the property on 3 separate occasions. They acted well between us and the vendor to help take our purchase to a satisfactory completion.
Thank you so must team Dawsons Sketty
5/5
View AgentsI would highly recommend Dawsons
I've found Dawsons to be professional, pro-active and customer oriented. I'm always kept up to date with the latest stock, and deals that match my criteria. I have received fantastic up-to-date information with regards to the market, and locations of interest.
5/5
View AgentsBrilliant service, couldn't do enough for us!
Brilliant from the off, Tasha specifically was Extremely helpful throughout!
Thank you for your kind comments so nice to hear that a my staff are performing to the very highest standard which is what we all at Morriston aim to achieve.
5/5
View AgentsTasha - most approachable and helpful estate agent around.
Tasha Jones was helpful and welcoming from the second we rang to book a viewing. She was extremely informative throughout the whole process and would answer questions instantly via e-mail/phone. We've had experience of other agents in the past, from other companies, and their service was nothing compared to what was offered by Tasha. I'd thoroughly recommend Dawsons (Morriston) for buying and selling a property.
Thank you Faye again so nice to hear the comments of positivity which is what we aim to portray. Kind regards
5/5
View Agentsjulie lawry is fantastic
We recently purchased a property through auction with dawsons. The lady we dealt with julie lawry was absolutely fantastic and couldn't do enough to help up through the process. Overall I highly recommend they're services and if in had the option would deal with julie again.
Hi Chris and Angharrad, Many thanks for your kind review I is most appreciated. I wish you all the very best in your new home. Kindest regards, Julie
5/5
View AgentsRebecca an agent who is a truly professional.
Rebecca accompanied two visits to a property. Her professional approach was evident from the beginning. She was well informed, and allowed us to see the property without too much intrusion. She was warm and encouraging. I have seen many houses but Rebecca was head and shoulders above other agents I have dealt with.
Thank you so much for your kind words, It is so lovely to hear the hard work and proffessional approach of staff members is recieved so positively
5/5
View AgentsImpressed by the high standards of Dawson's Morriston
From the first visit to Dawson's Morriston my wife and myself were impressed by the friendly atmosphere produced by all the staff members, we were soon shown how professional and efficient Tracy and her team are. We viewed the property with Dafydd who did not rush the process, answered our questions and queries, he kept us informed of progress and relivant information throughout the purchase. Tracey showed her knowledge and experience by her professional attitude to problem solving and communication between all parties concerned. In addition to all this we were given the name of a removal firm who proved to be excellent which made our move as painless and stress free as possible. We have given Dawson's Morriston 5 Stars if possible we would have given them 6. Thank you Dawson's Morriston. Pat and Rowley Lawrence.
Thank you both so pleased we were able to solve the problems quickly to enable your stress levels to subside and wish you the very best for the future.
5/5
View AgentsFantastic service!
Buying my first property was extremely stressful, Dawson's Morriston made the process so much easier. From viewings right up until exchange of contracts and completion. If I had any queries or questions, they were more than happy to help every time. I can't thank them enough, especially Tracy and Natasha!
Thanks Zoe so pleased that we go there in the end and wish you the very best for the future in your new home.
5/5
View Agentsbuying a property with dawsons
From start to finish dawsons estate agents were very helpful ,did everything thay could to answer any questions I had and anything thay couldn't thay found out and were quick to get back to . Communication was great and did everything thay could to speed up the sale and make the sale as painless as possible. Would definitely consider selling a property with them or buying through them again
Thanks Mark hard work but we all worked together vendor and yourself to get the desired result! Good luck for the future.
5/5
View AgentsProfessional yet friendly service
Excellent service received from the very first telephone call when I requested to view a property. Continually updated throughout the process, I didn't need to make any calls to enquire how things were progressing, I was advised regularly. Special thanks to Tracy Sturgess.
Thanks Robert so pleased to read this as customer service is paramount for our Estate Agency. Many thanks.
5/5
View AgentsGreat from start to finish
The whole process from viewing the property to the final completion was really straightforward. We viewed the property with Dafydd, who was brilliant - really knew his stuff and was patient too. He kept me updated fully once the offer was submitted and then accepted. When the process was getting closer to completion, I had more contact with Dawsons, mainly with Tracy and she was excellent too. Very thorough and detailed in her communication and she kept me updated regularly and accurately. Then upon completion and going into the Morriston office to collect the keys I was welcomed by Andrea who was extremely warm and friendly. Overall I'd recommend Dawsons to anyone who was looking to buy their house. I'm delighted with my new purchase, but if and when I come to sell it, there is only one company I'd consider using and that is Dawsons.
Thank you Jack for your very kind acknowledgment of our excellent service which is paramount to our business. I am so pleased that you are enjoying your new home and wish you the very best for the future.
5/5
View AgentsBrilliant service
Rating only, no written review.
5/5
View AgentsOutstanding Customer Service
I would like to commend Katie on the excellent customer service I received from her when viewing a prospective house purchase.. She was very knowledgeable and provided me with a range of different ideas as to how i could make the improvements i required which was invaluable to me. Having viewed quite a few properties with various agents I can honestly say that the service i received from Katie was the best by far. She took her time, allowed me to have a thorough viewing of the property and made the whole experience a very pleasurable one, Thank you so very much..
Hi Jayne, Thank you for taking the time to give this great review of Katie! The whole team here at Killay Branch try to create an effective and, as much as possible, stress free experience throughout the purchase process of a property - from the very start to finish! Coming back from 2 days off to hear the team are keeping up the standards set is great! Many Thanks, David and the Team at Killay Branch
5/5
View AgentsSafe in their hands
We were 3 days from the auction and Robyn arranged a proxy bid whilst we were away on holiday. When events led to the sale and exchange within 48 hrs Julie owned the issues with diligence and caringly resolved them. We felt safe in their hands!
Dear Stuart, Thank you so much for your very kind review it is most appreciated. Please contact us if we can be of further assistance. Kind regards, Julie and Robyn
5/5
View AgentsPurchase via auction
My wife and I recently purchased a property through Dawsons Auction Sales and dealt with their Marina and Walters Road offices through Julie and Robyn. The service they provided was both flexible and sympathetic which made a quite stressful situation much easier to get through. We were very pleased with the service provided and would be happy to deal with Dawsons in the future.
Hi Michael Thank you so much for your review most appreciated. I wish you and your family all the very best for the future. Kind regards Julie
5/5
View AgentsGreat communication throughout the process - Happy Buyer.
Recently purchased a property with Dawsons (Killay) acting on behalf of the seller. From the initial viewing to picking up the keys we found Dawsons to be prompt and professional with great communication throughout so we were always up to date with progress.
Hi Paul, Thanks for the feedback! I'm glad the process was successful for you and wish you and your family all the very best in your new property! We look forward to doing further business with you in the future. Kind Regards, David
5/5
View AgentsProfessional
Glad to have them with me as first property and always helpful. Seemed they were not completely driven by commission.
Thank you very much for your comments. Kind regards.
4/5
View AgentsRating only, no written review.
5/5
View AgentsExcellent service
In our house search Corey has been by far the most enthusiastic and productive agent in the area. He knows his properties and gets to know his customers and matches you to a property very effectively. In quieter times he checks in regularly to make sure you are up to date with what is available and on viewings he is professional and thorough.
Hi Sue, Thank you for taking the time out to review our company and in particular Corey. As a Manager, it is what we hope to hear regards our teams but it is great to actually have that feedback from people we do business with. Corey was thrilled with your very positive comments! If we can be of any further service to you in the future please don't hesitate to contact us. Many Thanks, David
5/5
View AgentsAuctions with Dawsons
This was the first auction I attended. I was very nervous about the whole proceedings from the start, but was put at ease by the Dawsons staff. I mainly dealt with Julie Lawry who was always positive and always had a friendly manner. I'd reccomend them to anyone who is thinking of buying at auction. Thanks to all the staff at Dawsons for making this possible.
Stuart many thanks for your lovely review it was most appreciated. kind regards Julie
5/5
View AgentsFANTASTIC (Julie, auction)
Juile (Auctions) was great, really helpful and knowledgeable. We could have done with more flexible viewing times but apart from that Juile made it a very smooth and easy experience. Would highly recommend.
Many thanks for your lovely testimonial it really is most appreciated.. Kindest regards Julie
5/5
View Agentsfriendly service
I went to view the property that i was interested in and all i can say is that the staff was very friendly I aslo had an issue with the solicitors that they provided me and the staff sorted it out, As this was my first time buying a property, I think if i didnt have the staff at morriston branch to help me out, I think i would of struggled.
Hi John, Thanks for your very positive comments, we strive to provide this sort of service to every client of ours. Regards, Dawsons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
94 reviews from buyers across eight offices, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.