5/5
GoogleI would like to thank Emily Barrow for her professional approach, and polite manner in the work that she does.
Agent replied · 16 May 2026
Thanks Ian! Your praise is appreciated! Sending our best.
Trusted Agent profile · Swansea
Verified
Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more
★★★★★
1,720 reviews across 8 offices and 4 platforms
Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.
1,348
Reviews on Google
All 8 offices
18
Reviews on Facebook
Business-wide
14
Reviews on Trustpilot
All 8 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers147 reviews
We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...Read all 147 from sellers
Buyers94 reviews
We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Read all 94 from buyers
Landlords33 reviews
All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Read all 33 from landlords
Tenants35 reviews
Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Read all 35 from tenants
Our offices
Dawsons's eight offices, most reviewed first. Each has its own page.
- Dawsons Swansea Sales11 Walter Road, SA1 5NF375 reviews · 266 on Google (4.2)12 in the last 90 days
- Dawsons Morriston Sales135 Woodfield Street, SA6 8AL338 reviews · 261 on Google (4.8)4 in the last 90 days
- Dawsons Marina Sales Lettings & New HomesUnit A, Meridian Bay, SA1 1PG307 reviews · 232 on Google (4.8)5 in the last 90 days
- Dawsons Mumbles Sales & Lettings77 Newton Road, SA3 4BN299 reviews · 237 on Google (4.8)6 in the last 90 days
- Dawsons Killay Sales419 Gower Road, SA2 7AN199 reviews · 163 on Google (4.7)1 in the last 90 days
- Dawsons Sketty Sales90 Gower Road, SA2 9BZ172 reviews · 135 on Google (4.7)4 in the last 90 days
- Dawsons Morriston Lettings134 Woodfield Street, SA6 8AL83 reviews · 57 on Google (4.8)2 in the last 90 days
- Fine and Country77 Newton Road, SA3 4BN12 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Dawsons is among The Negotiator Awards 2025 winners.
- BronzeThe Negotiator Awards 2025: Regional Agency of the Year, Wales
- Highly CommendedThe Negotiator Awards 2025: Estate Agency of the Year (Medium)
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.
Reviews on Google
Showing 1,347 reviews on Google only. Show every review
Google5/5
Google⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience with Tracie and Jess! From start to finish, they went above and beyond to make everything smooth and stress-free. There were no problems, no issues, just genuine care and professionalism the whole way through. You can tell they truly care about what they do and about the people they’re helping. It’s rare to come across people who put so much heart into their work, but Tracie and Jess definitely do. I couldn’t have asked for a better experience, they’re simply amazing!
Agent replied · 16 May 2026
Thanks Laura! We are very pleased that you have enjoyed your experience with us, plus your recognition of the team's hardwork is really appreciated. Warm wishes.
5/5
GoogleA huge thank you to Mia for all her help with my mum’s purchase. She has always been available and willing to help. It was not the most straightforward of processes but her help has been invaluable.
Agent replied · 16 June 2026
Thanks Vicky! Pleased we could support your Mum's purchase, wishing you well.
5/5
GoogleConsistent proactive communication - we never had to chase for anything. It wasn't always a straightforward purchase, but Charlotte was pivotal to getting us across the line. Highly recommended!
Agent replied · 16 June 2026
Thank you Mark for the positive review of your experience! We wish you all the very best.
5/5
GoogleI first made contact with Lisa Davies from Dawsons on 4 August with a budget and an idea of what I was looking for. She arranged the viewing of four properties on 6 August and my offer was accepted the same day. I subsequently dealt with Gemma and then Kelly as the sale proceeded. All three were highly professional and a pleasure to do business with. The sale went through in just two months and a few days and I have no doubt that all three were instrumental in making that happen.
Agent replied · 31 December 2025
Thank you so much for your wonderful 5-star review I am so pleased to hear that your experience with Lisa, Gemma, and myself was such a positive one. It’s great to know we could help you find the right property and complete the sale so smoothly, the whole team will be thrilled to read your feedback. Wishing you every happiness in your new home from all of us here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleHighly recommend! Many thanks to Kelly and her team who managed to push through the sale of our leasehold flat. It was a complicated and protracted process taking 14 months in total. We accepted a full asking price offer within days of Dawsons marketing the property and luckily our buyer was very patient with the unexpected difficulties during the process (all down previous legal 'errors'). Special mention to Gemma who had the difficult and thankless task of liaising with all legal parties involved to finally get the sale over the line. We're not local to Swansea but I wish we had a Dawsons in our area as we really need their services. Thanks again, Jo & Tim.
Agent replied · 31 December 2025
Thank you so much, Jo and Tim, for your wonderful review and kind words! We are so pleased to hear you were happy with the service throughout what was certainly a challenging and lengthy process. It means a great deal to know our efforts helped get things successfully over the line. I know Gemma will be especially delighted to receive your special mention, thank you. Wishing you both all the very best for the future, please do reach out if you need our services or indeed a recommendation for agents in other areas throughout the UK, from myself and everyone here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
Thank you so much for your 5-star rating, we are extremely grateful for you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons. Thanks again Jade
5/5
GoogleFrom start to finish Mannings were first class professional and friendly. They sold my house within 4 days and guided me expertly through the process. Special thanks to Cody Phoebe Jessica and James. I highly recommend Mannings.
Agent replied · 13 May 2026
Thanks Terry! Delighted you would recommend us.
5/5
Google⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience with Tracie and Jess! From start to finish, they went above and beyond to make everything smooth and stress-free. There were no problems, no issues, just genuine care and professionalism the whole way through. You can tell they truly care about what they do and about the people they’re helping. It’s rare to come across people who put so much heart into their work, but Tracie and Jess definitely do. I couldn’t have asked for a better experience, they’re simply amazing!
Agent replied · 13 May 2026
Thanks Laura! We are very pleased that you have enjoyed your experience with us, plus your recognition of the team's hardwork is really appreciated. Warm wishes.
1/5
GoogleRating only, no written review.
Agent replied · 31 December 2025
Hi Zoe We are sorry to see your feedback, but we are unable to find any record of having worked with you or assisted you through our Marina office. We take all reviews seriously and would like the opportunity to look into your comments in more detail. Could you please email us at info@dawsonsproperty.co.uk with your full name and details of your experience so we can investigate further? At Dawsons, we pride ourselves on providing a professional and supportive service, and your review does not appear to reflect the experience of our genuine clients. Kind regards, Naomi Head of Marketing
5/5
GoogleGot my flat sold super fast ,with no problems along the way .Polite and efficient staff ,and have more staff than many estate agents so calls answered swiftly.
Agent replied · 31 December 2025
Thank you so much for your lovely 5-star review! I am delighted we were able to sell your flat so quickly and that you found the process smooth throughout. The team will be so pleased to know their efficiency and responsiveness made a difference. Wishing you all the very best from everyone here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleYou will never find a better estate agent anywhere than Dawsons Marina branch. Gemma, Kelly, Lisa and all the team are at the top of their game always. They sold two properties for us in a few months, there were multiple legal complications but nothing could beat them. We owe them so much and are so so grateful to them for enabling us to live our best life now in West Wales
Agent replied · 29 July 2026
What an amazing review, thank you so much for your kind words! It was a real pleasure for myself, Gemma, Lisa and the whole team to help you through the sales, even with the challenges along the way. We are absolutely thrilled that everything came together and that you’re now enjoying your new life in West Wales, you truly deserve it. Wishing you every happiness from all of us here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleKelly and the team went over and above to sell our home
Agent replied · 29 July 2026
Thank you so much for your 5-star review! It means a lot to hear that you felt we went over and above to sell your home. It was a real pleasure working with you both, and on behalf of myself and the whole Marina team, I wish you all the very best for the future. Also thank you so much for the lovely card, chocolates and cookies, the team are very grateful. Warm Regards Kelly
1/5
GoogleRating only, no written review.
Agent replied · 29 July 2026
Hi Zoe We are sorry to see your feedback, but we are unable to find any record of having worked with you or assisted you through our Marina office. We take all reviews seriously and would like the opportunity to look into your comments in more detail. Could you please email us at info@dawsonsproperty.co.uk with your full name and details of your experience so we can investigate further? At Dawsons, we pride ourselves on providing a professional and supportive service, and your review does not appear to reflect the experience of our genuine clients. Kind regards, Naomi Head of Marketing
5/5
GoogleI first made contact with Lisa Davies from Dawsons on 4 August with a budget and an idea of what I was looking for. She arranged the viewing of four properties on 6 August and my offer was accepted the same day. I subsequently dealt with Gemma and then Kelly as the sale proceeded. All three were highly professional and a pleasure to do business with. The sale went through in just two months and a few days and I have no doubt that all three were instrumental in making that happen.
Agent replied · 29 July 2026
Thank you so much for your wonderful 5-star review I am so pleased to hear that your experience with Lisa, Gemma, and myself was such a positive one. It’s great to know we could help you find the right property and complete the sale so smoothly, the whole team will be thrilled to read your feedback. Wishing you every happiness in your new home from all of us here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleGot my flat sold super fast ,with no problems along the way .Polite and efficient staff ,and have more staff than many estate agents so calls answered swiftly.
Agent replied · 29 July 2026
Thank you so much for your lovely 5-star review! I am delighted we were able to sell your flat so quickly and that you found the process smooth throughout. The team will be so pleased to know their efficiency and responsiveness made a difference. Wishing you all the very best from everyone here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleHighly recommend! Many thanks to Kelly and her team who managed to push through the sale of our leasehold flat. It was a complicated and protracted process taking 14 months in total. We accepted a full asking price offer within days of Dawsons marketing the property and luckily our buyer was very patient with the unexpected difficulties during the process (all down previous legal 'errors'). Special mention to Gemma who had the difficult and thankless task of liaising with all legal parties involved to finally get the sale over the line. We're not local to Swansea but I wish we had a Dawsons in our area as we really need their services. Thanks again, Jo & Tim.
Agent replied · 29 July 2026
Thank you so much, Jo and Tim, for your wonderful review and kind words! We are so pleased to hear you were happy with the service throughout what was certainly a challenging and lengthy process. It means a great deal to know our efforts helped get things successfully over the line. I know Gemma will be especially delighted to receive your special mention, thank you. Wishing you both all the very best for the future, please do reach out if you need our services or indeed a recommendation for agents in other areas throughout the UK, from myself and everyone here at Dawsons Marina. Warm regards, Kelly
5/5
GoogleMervyn and his team were extremely helpful during my recent property purchase through them. This is despite my using an abysmal online conveyancing company, and ending Completing at least three weeks late. Mervyn liaised between myself, the vendor, and his solicitor giving confidence and help to all as possible. A very friendly and professional Estate Agency!
Agent replied · 29 August 2026
Julian, thank you for your kind review. I'm pleased we were able to assist in getting the sale to completion. You were also a great help throughout the transaction in keeping us all informed. Enjoy your new home!
5/5
GoogleLily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.
Agent replied · 27 August 2026
Thank you for the positive review!
5/5
GoogleWe can’t thank the team at Dawsons enough! They were a pleasure to deal with from start to completion, and provided a professional, friendly and faultless service. I would highly recommend them!
Agent replied · 26 May 2026
Thank you so much for your lovely review and recommendation! I’m so pleased to hear you felt the whole process was smooth and that the team delivered the service we always strive for. It was a real pleasure to be able to to assist you with … More
5/5
GoogleOur house buying process took a little longer than we all expected, but the Dawson's team were with us every step of the way. Special mention for Claire Bayliss in sales, who helped to smooth through all the bumps and keep the channels of communication flowing. It was much appreciatedl. Thank you very much!
Agent replied · 26 May 2026
Are you ok with the reply below or do you want to tweak it at all? Thank you so much for your lovely review! We are so pleased to hear that, even with the longer process, you felt supported every step of the way. I know Claire … More
5/5
GoogleWe found Dawsons, especially Emma Claire Alicia and the Saturday boy to be very helpful and efficient
Agent replied · 26 May 2026
Thank you so much for your 5-star review! It’s lovely to hear that you found the team, including Claire, Alicia, and our Saturday assistant, so helpful and efficient. We really appreciate your kind words and wish you all the best from … More
5/5
GoogleThank you for your professionalism, guidance, and compassion. Navigating the sale of my mum’s house while grieving and living in Australia was incredibly challenging, but you made the process so much easier. Jules Elliott
Agent replied · 26 May 2026
Thank you so much, Jules, for your kind and heartfelt words. We truly appreciate you taking the time to share your experience, especially given how difficult this time must have been for you. It was a privilege to help guide you through the sale of your mum’s home, and I’m so pleased we could make things a little easier from afar. Sending our very best wishes from all of us here at Dawsons Mumbles. Warm regards, Emma
5/5
GoogleRating only, no written review.
Agent replied · 24 March 2026
Thank you so much for your 5-star rating! We really appreciate you taking the time to share your support. It’s been a pleasure helping you secure your new home, and we look forward to welcoming you as a tenant with Dawsons later this month. Best wishes, Laurence
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Dawsons
Which Dawsons office has the most reviews?
Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.
Where are the Dawsons offices?
The eight Dawsons offices, by town:
- Fine and Country: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Killay: 419 Gower Road, Killay, Swansea, SA2 7AN
- Morriston Lettings: 134 Woodfield Street, Morriston, Swansea, SA6 8AL
- Morriston Sales: 135 Woodfield Street, Morriston, Swansea, SA6 8AL
- Mumbles Sales & Lettings: 77 Newton Road, Mumbles, Swansea, SA3 4BN
- Sketty: 90 Gower Road, Sketty, Swansea, SA2 9BZ
- Swansea: 11 Walter Road, Swansea, SA1 5NF
- Swansea Marina: Unit A, Meridian Bay, Swansea Marina, Swansea, SA1 1PG
What do sellers say about Dawsons?
147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."
What do buyers say about Dawsons?
94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."
What do landlords say about Dawsons?
33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."
What do tenants say about Dawsons?
35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."
Has Dawsons won any awards?
Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. The group won 1 Negotiator Award, Bronze for Regional Agency of the Year, Wales in 2025.
