Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

It really means a lot to read this Beverley, thank you for sharing such lovely feedback. We truly value your loyalty and trust, and we will always be here whenever you need us.

We are delighted to hear everything went so smoothly and sold so quickly. Thank you Joanne, for sharing your experience and for choosing us once again, your support means a great deal.

Thank you for taking the time to leave us a review and for highlighting the positive outcome of your sale. Achieving the full asking price within just 10 days and completing in a little over three months is something the Mumbles sales team works very hard to deliver, and we’re pleased this was your experience. I appreciate your honesty regarding pricing and fees. When a property sells quickly and for a strong price, it can naturally prompt those questions. However, this result is very much down to the strategy, market knowledge, and proactive approach of the team, from accurate pricing advice and targeted marketing to effective negotiation and progression through to completion. We are sorry to hear that you felt a lack of continuity at times. While our team-based approach ensures momentum is maintained throughout the sale, I understand how important clear communication and familiar points of contact are, and this is something we continually work to refine. I also apologise for the confusion caused by the sale board and appreciate you raising this. Thank you again for trusting Dawsons with your sale and for your feedback, which we value greatly. I wish you every success in your next chapter. Kind regards, Emma and the Mumbles Sales Team

Thank you so much for your fantastic review. I’m absolutely delighted to hear that both your sale and purchase experience with us was such a positive one. It’s great to know that the marketing, communication, and same-day feedback helped make the selling process feel supported and transparent, and Gemma will be especially pleased to hear how much her care and dedication made a difference during your purchase. The whole team works hard to keep clients informed and looked after, so your kind words really do mean a lot to us all. Thank you again for choosing Dawsons, we truly appreciate your recommendation and wish you every happiness in your new home. Warm regards Kelly and the Marina Sales Team at Dawsons

Good afternoon Jessica Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)

Thank you so much for your lovely review. It was a real pleasure helping you through your move, and congratulations again. I am so pleased the team could support you from start to finish and be on hand whenever you needed reassurance or information. Wishing you every happiness in your new home, and thank you again for choosing and recommending Dawsons. Kind regards, Kelly & the Marina Sales Team

Thank you for you kind review, Dominic. I'm deighted the sale completed successfully.

Good afternoon Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)

Good afternoon Jessica Thank you for your feedback. While we welcome all genuine reviews, we are unable to find any record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic. If you have had genuine dealings with our team here at Dawsons and would like us to look into your comments further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details so we can investigate. Kind regards, Naomi (Marketing)

Thank you Clare! Your postitive feedback is really appreciated.

Thank you Alix, congratulations on your new home!

Thank you very much Michal, happy we could help!

Thank you for the wonderful comments Marina! We really appreciate you sharing this and wish you the very best.

Thank you so much for your fantastic review. I’m absolutely delighted to hear that both your sale and purchase experience with us was such a positive one. It’s great to know that the marketing, communication, and same-day feedback helped make the selling process feel supported and transparent, and Gemma will be especially pleased to hear how much her care and dedication made a difference during your purchase. The whole team works hard to keep clients informed and looked after, so your kind words really do mean a lot to us all. Thank you again for choosing Dawsons, we truly appreciate your recommendation and wish you every happiness in your new home. Warm regards Kelly and the Marina Sales Team at Dawsons

Thank you for taking the time to provide your personal thoughts of our services here at Dawsons, however we are concerned this review does not reflect the standards of service or safety we uphold at Dawsons Lettings or of the relationship we built with you during your time in tenancy. All properties are required to meet strict safety and compliance checks, and any maintenance or safety issues reported to us are always logged and addressed through approved contractors. Our records show that maintenance concerns raised during tenancies are responded to and followed up appropriately, and we take matters such as electrical issues, hot water supply and water ingress extremely seriously. In relation to the matters raised we would like to clarify: 'live wires' noted were HDMI and Scart leads where a previous tenant had their TV on the wall, we believe you requested to fill the hole yourselves and your landlord agreed. In relation to the leak from ceiling - this was a block management issue which took time to investigate out of our control. The issue was resolved following your vacation. The property was professionally cleaned prior to your move in, upon your complaint the cleaner re attended promptly. The property was let as seen on viewing by yourselves. The limited hot water issue was dealt with within 11 days of being reported with ongoing repair work during this time. We would welcome the opportunity to discuss the specific issues you have mentioned in detail directly with you should you wish, please contact us directly at sa1rent@dawsonsproperty.co.uk. Kind regards, The Dawsons Marina Lettings Team

Thank you so much, Carl and Yvonne, for your lovely review. We were so glad we could support you with both your sale and purchase and that you found the service professional and friendly throughout. On behalf of everyone here at Dawsons Marina, thank you for your recommendation, it truly means a lot. Pop in and see us soon. Kelly and the team at Dawsons Marina branch

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. It’s been a pleasure helping you secure your new home, and we wish you every happiness as you settle in. If there’s anything you need along the way, our team is always here to help. Kind regards, Jade and the Swansea Lettings Team

Thank you so much for your 5-star rating. We really appreciate you taking the time to share your feedback. Kelly has enjoyed helping you secure your new home here in Swansea, and we wish you every happiness as you settle in and start this new chapter. If there’s anything you need along the way, we are always here to help. Kind regards, Jade and the Swansea Lettings Team

Thank you so much for taking the time to leave such a fantastic review. It’s wonderful to hear how smoothly everything went for you from start to finish, and we’re delighted that our recommendations and communication helped make the process feel straightforward. Lisa, Jodie, Selina, and I truly appreciate the special mention, it means a great deal to the whole team. Wishing you every happiness moving forward, and if you ever need us again, we are always here to help. Kelly and the Marina Team

Thank you so much for your kind review. It was a pleasure to assist you, and I’m delighted to hear you were pleased with the service from the whole team. If we can help with anything in the future, we’re always here. Many thanks, Kelly

Thank you for taking the time to provide your personal thoughts of our services here at Dawsons, however we are concerned this review does not reflect the standards of service or safety we uphold at Dawsons Lettings or of the relationship we built with you during your time in tenancy. All properties are required to meet strict safety and compliance checks, and any maintenance or safety issues reported to us are always logged and addressed through approved contractors. Our records show that maintenance concerns raised during tenancies are responded to and followed up appropriately, and we take matters such as electrical issues, hot water supply and water ingress extremely seriously. In relation to the matters raised we would like to clarify: 'live wires' noted were HDMI and Scart leads where a previous tenant had their TV on the wall, we believe you requested to fill the hole yourselves and your landlord agreed. In relation to the leak from ceiling - this was a block management issue which took time to investigate out of our control. The issue was resolved following your vacation. The property was professionally cleaned prior to your move in, upon your complaint the cleaner re attended promptly. The property was let as seen on viewing by yourselves. The limited hot water issue was dealt with within 11 days of being reported with ongoing repair work during this time. We would welcome the opportunity to discuss the specific issues you have mentioned in detail directly with you should you wish, please contact us directly at sa1rent@dawsonsproperty.co.uk. Kind regards, The Dawsons Marina Lettings Team