Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

★★★★★ 5/5

Google

So about 3 months into our 6 month tenancy and so far everything has been positive. After breaking out of a dreadful tenancy with a private landlord prior to this one, we were very anxious about moving so quickly into a new property. Really, we just wanted a good professional agency and Dawsons looked like a good bet. The properties we viewed were all kept to a high standard and were very clean with nice touches, and initial phonecalls were really pleasant. From the start, Alex has taken care of us and has been extremely helpful. We've had no hesitations or anxiety when approaching with questions throughout, from during the initial viewing to actually living here. He is very open and relaxed, and nothing is too troublesome for him to solve. The contract was clear, professionally written, and the online process to sort the deposit and signatures was quick and easy. The mid-term inspection was quick and professional and the gentleman who took care of that was also very friendly indeed. Communication throughout has been really good - both written and verbal. Overall, the company appears to serve both the tenant and the landlord in a very respectable and equal manner, which is exactly how it should be. This is shown in their willingness to fix issues as soon as possible and their organised way of doing business. So far, it has been worth it - a very people-focused company. Take a look at this agency if you want professionalism and respect - they seem to have a lot of pride in their work, and everyone we have dealt with so far has been super friendly.

Josh · 6 February 2023 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

As a first time visitor (& buyer) to Swansea, I am very fortunate to have Dawsons with my search for a small place to call my own to live. Aysha is a gem - she is professional, proactive (very clued in) and incredibly helpful. She is also very patient - I was lost & she waited for over half hour for me to show up first showing. I am also very impressed with the at the teamwork at Dawsons - very efficient & quick to action. Thank you very much Aysha & Dawson team at Marina!

TeA · 6 February 2023 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

The service from Stephanie and her team at Dawsons Morriston has been exemplary. They have been efficient, empathetic and eager to help ensure that the whole selling process was completed successfully. Over all a wonderfully supportive experience. Tom and Judy McCarthy

Tom · 13 January 2023 · Dawsons Morriston Sales

★★★★★ 5/5

Google

The staff at Dawsons Morriston have been more than helpful right from the start. Being a first time buyer, they have gone above and beyond to help with any queries we’ve had, even down to obscure questions about the smallest details of the property. Always fast to respond to emails and phone calls, and when dealing with solicitors. I really haven’t got a bad word to say! Thank you Dawsons!

Dale · 14 December 2022 · Dawsons Morriston Sales

★★★★★ 5/5

Google

I can't recommend Dawson's highly enough. Throughout possibly the most complicated and tricky sale ever they really went the extra mile to keep things moving, were always there with suggestions to make things easier, and never gave up until …

Sally · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

Both viv and Lisa were amazing , we originally put our property up for sale with other online agents, my advice don’t!! Go straight to Viv and Lisa, they know the market and within days of us putting the property in their hands they …

Martin · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

Many thanks to Lisa, Viv and the team for securing a very quick sale on my property - above the asking price. I was impressed with the way that you arranged 9 viewings on 1 day to maximise efficiency. I was also impressed that Lisa …

Clive · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

My husband and I only had 2 days in Swansea to view prospective new homes. The staff at Dawsons could not have been more helpful. They showed us the three properties we had identified, plus one more just coming onto the market. We are now …

Julia · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

So about 3 months into our 6 month tenancy and so far everything has been positive. …

C_T · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

Aysha from Dawsons (Marina) today was lush. Spoke to Lisa on the phone who lined up 2 viewings back to back at a time I wanted, which I thought was amazing. And thanks to Viv, who sorted out a 3rd viewing for the day, back-2-back with the …

Jamie · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

As a first time visitor (& buyer) to Swansea, I am very fortunate to have Dawsons with my search for a small place to call my own to live. Aysha is a gem - she is professional, proactive (very clued in) and incredibly helpful. She is …

TeA · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

Very helpful and professional service with helpful information and advice as a first time buyer we left the office very happy and ,definitely her advice as yield a positive decision from us. …

Titilope · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

Ayesha It was lovely chatting to you yesterday 27/8/2022, You were friendly, patient and helpful. …

Gill · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

I’ve visited the office at Merida. Bay twice now with view to rent and buy a property. Aysha was amazing, really helpful she made suggestions about other properties that might be useful. She was polite and professional. I’d definitely use …

Mandy · 4 October 2022 · Dawsons Marina Sales Lettings & New Homes

★★★★★ 5/5

Google

Had two viewings the first property was unsuitable, the second property we were interested in and Lisa the agent was very helpful in getting answers to our questions. While we liked the property and the location we decided it was too small and too many compromises would be required. We decided not to proceed. But we would be happy to contact Dawsons in future.

Susan · 2 October 2022 · Dawsons Swansea Sales

★★★★★ 5/5

Google

Honestly, I think Dawsons's service is very good. Whenever I have an issue with my rented property, they will help me to resolve it ASAP. However (this is a message for Dawsons), I would suggest you to create a Business WhatsApp group, so that the tenants are able to contact you easily because it took a few days for me to receive your replies via email. Thank you!

Renee · 2 October 2022 · Dawsons Swansea Sales

★★★★★ 1/5

Google

The branch manager Jade Bija has been completely unhelpful, rude and entirely on the landlords side. She has not been helpful to me or my situation nor has she been understanding or offered to help in anyway, even stated in an email that she is just following the landlords requests, however won’t look after the tenants. Complete lack of customer service! If I could give Dawsons a 0 star rating I would. They took over my tenancy half way through and not once came to the house to conduct their own inspection, never introduced themselves. The only time I have heard from them was when I moved out after the landlord said they wanted to sell the house. Since I’ve moved have had deductions of my deposit for things I wasn’t ever informed of. The house it’s self was moldy and damp and made half of our furniture unusable and disgusting. They haven’t been nice, helpful or even sympathetic for our situation. I have always told them and the previous estate agents of anything that’s been broken or needs replacing. The fence in my back garden was held up by a shovel for they entire time I lived there and it was reported the week I moved in. The landlord said they couldn’t afford to fix it, surely it wouldn’t take a year to save the money to fix two fence panels. Just ridiculous customer service and they are all money grabbing pigs. As usual they look after the landlord and nothing is done for the tenants. Absolutely disgusting customer service! Will never go through Dawsons again and will never recommend this estate agents to anyone. EDIT: As stated to yourself previously I took full responsibility for the carpets however wasn’t ever informed of the walls. The rubbish again? I have told you repeatedly that we had arranged before even vacating the property the rubbish had been arrange to be picked up which I had given the emailed receipt of the order to have the rubbish collected! The black bags can and was picked up by the council on the set bin day so its absolutely ridiculous you keep using this against me.

Nikita · 2 October 2022 · Dawsons Swansea Sales

★★★★★ 5/5

Google

Honestly, I think Dawsons's service is very good. Whenever I have an issue with my rented property, they will help me to resolve it ASAP. However (this is a message for Dawsons), I would suggest you to create a …

Renee · 24 September 2022 · Dawsons Swansea Sales

★★★★★ 1/5

Google

The branch manager Jade Bija has been completely unhelpful, rude and entirely on the landlords side. She has not been helpful to me or my situation nor has she been understanding or offered to help in anyway, even stated in an email that …

Nikita · 24 September 2022 · Dawsons Swansea Sales

★★★★★ 5/5

Google

I can’t thank all the staff at Dawsons Sketty enough for the service they have provided and helping me find the perfect house, very professional and thorough with everything from first meeting them and letting hem know exactly what sort of …

Stephen · 17 September 2022 · Dawsons Sketty Sales

★★★★★ 5/5

Google

We used Dawsons Sketty Branch to sell our house. They have made the whole process stress free and managed to find a buyer after one day of viewings while we were on holiday. Sharon Mayers has been incredibly helpful and extremely …

Sara · 16 September 2022 · Dawsons Sketty Sales

★★★★★ 5/5

Google

Dawsons of Sketty, Swansea were excellent when we engaged them to help sell our house in the area recently. They were committed and professional, and seemed genuinely interested in helping us …

Ian · 16 September 2022 · Dawsons Sketty Sales

★★★★★ 5/5

Google

All of the staff at Dawsons Sketty are very helpful and knowledgeable. Nothing is too much trouble for them. The service we received from everyone was brilliant. Cannot thank everyone enough for assisting in completing on our house in …

Marita · 16 September 2022 · Dawsons Sketty Sales

★★★★★ 5/5

Google

My wife and I have been completely bowled over by the service we have received from Dawsons in Sketty. Sharon and Gemma in particular have been wonderful and have really gone the extra mile to get our property sold quickly, for a price we …

Anthony · 16 September 2022 · Dawsons Sketty Sales