Trusted Agent profile Β· Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

The Trusted Agent logo

4.9 / 5

340

Reviews on The Trusted Agent

All 8 offices

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,347 reviews on Google only. Show every review

5/5

Google

Great service Alex and Leoni were brilliant thankyou for everything

Sam Β· 16 April 2026 Β· Dawsons Killay Sales

Agent replied Β· 16 May 2026

Thanks Sam for your lovely comments. Delighted you had such a positive experience with us. All the best!

5/5

Google

We sold and bought our new house through Mortimors at Clitheroe in 25/26 and the whole team were fantastic. As is the nature of buying and selling, the process didn’t always run smoothly due to land registry checks and solicitor hold ups. Ben and Charlotte went above and beyond, helping us to feel relaxed and confident in the process, and liaising with all relevant parties. Charlotte especially dealt with SO many queries and delays on our behalf, really pushing to get us over the line by our required date. We want to thank you for all you did in helping us find our dream home. We would highly recommend the whole team at Clitheroe to anyone. Ben, Charlotte, Harrison and the rest of the team are all individually a pleasure to deal with, hard working and extremely knowledgeable! 5 stars isn’t really enough πŸ˜ŠπŸ‘

Gizzi Β· 16 April 2026 Β· Dawsons Mumbles Sales & Lettings

Agent replied Β· 16 June 2026

Thank you for such wonderful feedback! It is fantastic to hear that you felt everything was handled with real dedication and persistence, especially through the delays and complications along the way. We truly appreciate your recommendation and your generous comments about the team. Wishing you well.

1/5

Google

Rating only, no written review.

Sophia Β· 15 April 2026 Β· Dawsons Sketty Sales

Agent replied Β· 22 April 2026

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

5/5

Google

Mannings have handled our house sale very professionally. From initial meeting to agreeing a sale, I have been impressed by their attention to detail and helpful attitude.

Mandy Β· 10 April 2026 Β· Dawsons Killay Sales

Agent replied Β· 10 August 2026

Thanks Mandy for the positive review. We’re pleased to hear our approach and attention to detail stood out. Wishing you the very best!

5/5

Google

Great service. They helped push each side to complete the sale quicker. Always friendly and professional. Pleasure to work with them.

Fire Β· 10 April 2026 Β· Dawsons Killay Sales

Agent replied Β· 10 August 2026

Thank you for recognising our friendly yet professional approach. We really appreciate your words and are pleased we could support you.

1/5

Google

Rating only, no written review.

Sophia Β· 9 April 2026 Β· Dawsons Swansea Sales

Agent replied Β· 13 April 2026

Good morning At Dawsons we welcome all genuine reviews, and ask you once again to refrain from providing such poor ratings across our branches, as previously explained we have no record of having worked with you and therefore do not recognise this as a reflection of our service. As a result, the review has been raised with Google as inappropriate and off-topic, and now as bullying and harassment having received several of these over recent weeks. If you wish to discuss anything further, please contact us in confidence directly at info@dawsonsproperty.co.uk providing some additional details. Kind regards, Naomi (Marketing)

5/5

Google

Excellent service from Megan Noel at the Dawson’s Mumbles branch. Megan has been very helpful, communication has been prompt and clear with a warm and friendly manner. Many thanks Megan!

Bramble Β· 8 April 2026 Β· Dawsons Mumbles Sales & Lettings

Agent replied Β· 22 April 2026

Thank you so much for taking the time to leave your feedback and kind words for Megan at our Mumbles branch, your review makes for a lovely read and I have passed your words on to Megan and the team at Mumbles. Thank you again, Kate on behalf of the Mumbles team.

5/5

Google

Kelly and the Dawsons team were helpful and focussed on finding us a buyer. They gave feedback after each viewing, arranged for gas & electric tests and EPC and kept us informed of progress with the management company. They also provided a house clearance team. I would certainly recommend their friendly, expert service.

Amanda Β· 8 April 2026 Β· Dawsons Marina Sales Lettings & New Homes

Agent replied Β· 22 April 2026

Hello Amanda, Thank you so much for this wonderful 5-star review for Kelly and the team at our Marina branch and for choosing us to offer your property for sale. We are delighted to have found you a buyer and to have been able to assist you with the clearance and certification aspects. It really is great to hear that you would recommend us, I have passed your kind words on to Kelly and the team at the marina branch. Thank you once again for taking the time to leave this wonderful feedback. Warm Regards Kate, on behalf of Kelly and the team at Dawsons Marina.

5/5

Google

Gethin was great help, really friendly and formative thank you

Jasmine Β· 8 April 2026 Β· Dawsons Swansea Sales

Agent replied Β· 13 April 2026

Thank you so much for your 5-star review and kind comments. It’s great to hear that you found Gethin so helpful, friendly and informative, I know he will really appreciate your feedback. Thank you again, and please don’t hesitate to get in touch if we can assist you further. Best wishes Jade and the Swansea Lettings Team

5/5

Google

Rating only, no written review.

Shalumol Β· 1 April 2026 Β· Dawsons Morriston Lettings

Agent replied Β· 22 April 2026

Thank you very much for your 5-star rating, we really appreciate you taking the time to leave your feedback. We are delighted to have helped you secure your new rental property and are so pleased your experience with the team so far has been a positive one. We will be here to support you every step of the way as you prepare for your move. If there’s anything you need in the meantime, please don’t hesitate to get in touch. Best wishes, Laurence and the Morriston Lettings Team

5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …

Karen Β· 30 March 2026 Β· Dawsons Swansea Sales

Agent replied Β· 30 August 2026

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5/5

Google

Alex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !

Chris Β· 27 March 2026 Β· Dawsons Morriston Sales

Agent replied Β· 27 August 2026

Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.

5/5

Google

Right from the first enquiry through the rollercoaster ride of the conveyance we were supported every step of the way. Communication was always efficient and a pleasure with the team and nothing was too much trouble, the team are certainly on the ball! The staff shared my joy when finally picking up the keys which was lovely!

Tina Β· 26 March 2026 Β· Dawsons Killay Sales

Agent replied Β· 26 May 2026

Thank you so much for your wonderful 5-star review. It’s fantastic to hear that you felt supported throughout the whole journey, we know how much of a rollercoaster the conveyancing process can be, so it’s great to know our team helped make it a more positive experience for you. Communication is so important to us, so I’m really pleased you found the team responsive and helpful every step of the way. And we absolutely loved sharing that special moment with you when you collected your keys, it’s what it’s all about! Wishing you every happiness in your new home, and thank you again for choosing Dawsons. Emma and the Mumbles Sales Team

4/5

Google

I recently sold a property through Dawsons Mumbles Office. I found Emma, Claire and the team very professional, caring, helpful and supportive throughout the process. I would certainly recommend them to others looking to sell a property.

Elaine Β· 26 March 2026 Β· Dawsons Killay Sales

Agent replied Β· 26 May 2026

Thank you so much for your lovely 5-star review. We are delighted to hear that you felt supported by myself, Claire and the team throughout your sale, it really matters to us to know this. It’s especially nice to receive such kind feedback on International Happiness Day, and knowing we have helped make your experience a positive one certainly makes us smile! Thank you for your recommendation and for trusting us with your sale. Wishing you all the very best for your next chapter. Have a lovely weekend Emma and the Mumbles Sales Team

5/5

Google

Fantastic estate agents and lovey team. Claire, Emma, Andrea and everyone in the team were so lovely and helpful during our whole house buying process and would thoroughly recommend them. Thank you so much!

Skye Β· 26 March 2026 Β· Dawsons Killay Sales

Agent replied Β· 26 May 2026

Thank you so much for your wonderful 5-star review. It’s lovely to hear that you had such a positive experience with Claire, Andrea and the rest of the team throughout your house buying journey. We always aim to make the process as smooth and supportive as possible, so your kind words really do mean a lot to all of us as a team and as the wider brand. Thank you for your recommendation and for choosing Dawsons, we wish you every happiness in your new home. Best wishes, Emma and the Mumbles Sales Team

5/5

Google

Fantastic estate agents and lovey team. Claire, Emma, Andrea and everyone in the team were so lovely and helpful during our whole house buying process and would thoroughly recommend them. Thank you so much!

Skye Β· 25 March 2026 Β· Dawsons Mumbles Sales & Lettings

Agent replied Β· 22 April 2026

Thank you so much for your wonderful 5-star review. It’s lovely to hear that you had such a positive experience with Claire, Andrea and the rest of the team throughout your house buying journey. We always aim to make the process as smooth and supportive as possible, so your kind words really do mean a lot to all of us as a team and as the wider brand. Thank you for your recommendation and for choosing Dawsons, we wish you every happiness in your new home. Best wishes, Emma and the Mumbles Sales Team

5/5

Google

We recently had a viewing with Rebecca from the morriston branch recently. From our initial phone call, then the viewing itself and finally the follow up call for feedback, Rebecca was polite, curtious and really bubbly. Her knowledge was excellent as was her enthusiasm. We have viewed a few properties recently and I can say Rebecca was the best agent we have come across.

Peter Β· 24 March 2026 Β· Dawsons Morriston Sales

Agent replied Β· 24 March 2026

Thank you so much for taking the time to leave such a wonderful 5-star review. It is lovely to hear that your experience with Rebecca was such a positive one from the initial call through to the viewing and follow-up. Rebecca is such a valued member of our team and always strives to make every viewing informative, welcoming and enjoyable, so I know she will be so pleased to hear your kind comments about her knowledge and enthusiasm. Thank you again for your lovely feedback, and we hope to be able to assist you further as you continue your property search. Andrea and the Morriston team

5/5

Google

Alex from MS has been particularly helpful over the past few days (he’s always helpful and efficient by the way), but as a landlord, I find the admin is always tedious. Alex stepped up and sourced all the information that I needed and delivered the next working day !

Chris Β· 23 March 2026 Β· Dawsons Swansea Sales

Agent replied Β· 23 August 2026

Thank you for positive feedback Chris, we are really happy to hear you received the information you needed so quickly and that the process was made easier for you. We truly appreciate your feedback and hope everything continues to run smoothly for you.

4/5

Google

I recently sold a property through Dawsons Mumbles Office. I found Emma, Claire and the team very professional, caring, helpful and supportive throughout the process. I would certainly recommend them to others looking to sell a property.

Elaine Β· 20 March 2026 Β· Dawsons Mumbles Sales & Lettings

Agent replied Β· 20 March 2026

Thank you so much for your lovely 5-star review. We are delighted to hear that you felt supported by myself, Claire and the team throughout your sale, it really matters to us to know this. It’s especially nice to receive such kind feedback on International Happiness Day, and knowing we have helped make your experience a positive one certainly makes us smile! Thank you for your recommendation and for trusting us with your sale. Wishing you all the very best for your next chapter. Have a lovely weekend Emma and the Mumbles Sales Team

5/5

Google

Right from the first enquiry through the rollercoaster ride of the conveyance we were supported every step of the way. Communication was always efficient and a pleasure with the team and nothing was too much trouble, the team are certainly on the ball! The staff shared my joy when finally picking up the keys which was lovely!

Tina Β· 17 March 2026 Β· Dawsons Mumbles Sales & Lettings

Agent replied Β· 20 March 2026

Thank you so much for your wonderful 5-star review. It’s fantastic to hear that you felt supported throughout the whole journey, we know how much of a rollercoaster the conveyancing process can be, so it’s great to know our team helped make it a more positive experience for you. Communication is so important to us, so I’m really pleased you found the team responsive and helpful every step of the way. And we absolutely loved sharing that special moment with you when you collected your keys, it’s what it’s all about! Wishing you every happiness in your new home, and thank you again for choosing Dawsons. Emma and the Mumbles Sales Team

5/5

Google

Can’t fault them so far. Buyer found, sale agreed within 2 weeks. Fingers crossed for smooth transition of ownership.🀞 …

Cath Β· 17 March 2026 Β· Dawsons Sketty Sales

Agent replied Β· 24 March 2026

Thank you so much for your lovely 5-star review. Its’ great to hear you have been pleased with the service so far and that we were able to secure a buyer and agree the sale so quickly. We will keep doing everything we can behind the scenes to help ensure the process continues to move along smoothly for you for a straightforward journey through to completion! Thank you again for choosing Dawsons. Sharon and the Sketty Sales Team

5/5

Google

Thank you Becky for showing us around several houses until we found the right one. Not only you were friendly and professional, you went the extra mile by squeezing us in on your lunch break which then lead us to finding the house for us.

Stazia Β· 17 March 2026 Β· Dawsons Morriston Sales

Agent replied Β· 24 March 2026

Thank you so much for your lovely review. We are so pleased to hear that Becky was able to help you find the right home and that her support throughout your viewings made such a positive difference. She always goes the extra mile for our clients, so I’m sure she is especially pleased to know that fitting you in during her lunch break helped you discover the perfect property. On behalf of Becky and the Morriston Sales team, thank you for your kind words and for choosing Dawsons. Best wishes, Andrea and the Morriston Sales Team

5/5

Google

Just moving into the final stages now of my house move, but so far the experience has been a great one, I dealt with Cara from Accrington branch and was always kept in the loop, always available for questions.. couldn't ask for anything more.

Ian Β· 16 March 2026 Β· Dawsons Killay Sales

Agent replied Β· 16 May 2026

Thank you very much Ian, really glad you feel we satisfied with our support up-to-date. All the best!

5/5

Google

Excellent service from start to finish. Grace Bleasdale made the whole process easy.

Angela Β· 16 March 2026 Β· Dawsons Killay Sales

Agent replied Β· 16 May 2026

Thank you Angela for the great comments. Wishing you all the very best.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards: Dawsons, Swansea won Gold; Dawsons, Swansea won Trusted Agent; Dawsons, Swansea won Trusted Agent.

Want Dawsons to help?

Send Dawsons a message.

What do you need help with?

Dawsons will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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