Trusted Agent profile · Swansea

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Dawsons estate agents in Swansea, Morriston, Swansea Marina and 3 more

4.7

★★★★★ Excellent

1,720 reviews across 8 offices and 4 platforms

www.dawsonsproperty.co.uk

Dawsons has eight offices, in Swansea, Morriston (two offices), Swansea Marina, Mumbles (two offices), Killay and Sketty (Swansea). Together they have 1,720 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,348

Reviews on Google

All 8 offices

Facebook logo

2.8 / 5

18

Reviews on Facebook

Business-wide

Trustpilot logo

14

Reviews on Trustpilot

All 8 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers147 reviews

4.9 / 5 We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ...HELEN, 28 November 2017Read all 147 from sellers

Buyers94 reviews

4.9 / 5 We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ...Jenni, 12 October 2017Read all 94 from buyers

Landlords33 reviews

4.9 / 5 All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ...Andrew, 12 October 2015Read all 33 from landlords

Tenants35 reviews

4.9 / 5 Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ...Matthew, 12 March 2018Read all 35 from tenants

Our offices

Dawsons's eight offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,347 reviews on Google only. Show every review

5/5

Google

I found the office to be very helpful and James went above and beyond in assisting us with the purchase of our property. Thanks Alisha & Martin

Alisha · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Waol has been amazing throughout our purchase. Always available and accommodating even with strange requests and queries from surveyor. Great Customer Service. Thank you!

Kirstie · 16 May 2023 · Dawsons Killay Sales

5/5

Google

This was a nihtmare sale and Chloe and James were supportive and patient and helpful at all times

Susie · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Wow! How refreshing to get an estate agent that does what they say they're going to do. In particular Waol who has handled both my sale and purchase in a professional yet friendly manner. Nothing was too much trouble for her and she kept …

Mandy · 16 May 2023 · Dawsons Killay Sales

5/5

Google

James Barnes was always attentive and helpful, he returned calls when he said he would and keep me constantly updated.

Martin · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Recently purchased a property through mortimers and would describe my dealings with them as top class. My sales Negotiator waol was brilliant from start to finish she was more than helpful and always there during the stressful times that naturally come with buying a property a credit to the company and would highly recommend her and the team to anyone.

Stuart · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Excellent service, kept me up to date throughout whilst selling my apartment and always on hand to answer my questions. Charlotte was so very helpful and helped smooth the process between myself and the buyer. Wouldn’t hesitate again to use Mortimer’s for buying or selling my property. Thanks Charlotte for everything!

Lisa · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Rating only, no written review.

Andrzej · 16 May 2023 · Dawsons Killay Sales

5/5

Google

I have sold my property through mortimers this year and I would just like to mention Chloe. She has gone above and beyond her role, keeping me in the loop and up to date. I recieved weekly email updates from her and she answered all my queries and emails on the same day. She has chased my buyers and my onward and nothing has been too big of an ask. Chloe deserves a gold star because she has honestly been amazing and we can't thank her enough for her wonderful and consistent communication throughout the process! Thank you Chloe.

Charlotte · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Excellent estate agents. House sold within 2 weeks of going on the market. The sales staff are all very professional and courteous. Especially Waol Falconer who was my sales point of contact. She went above and beyond throughout the sale. Highly recommend over other Hyndburn Estate Agents.

Darren · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Waol was just absolutely amazing , I am a complete worrier, she explained things to me in lay mans terms. Calmed me when I was stressing and really worked hard for me as a customer thank you so much Waol. Lynn Bailey

LYNN · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Just completed on my first house, it was not straightforward at all and the case was dealt with brilliant by the staff at the Accrington branch. I had the pleasure of Tom mainly but also Chloe and Chris and they have ALL been fantastic! Thanks guys x

Ross · 16 May 2023 · Dawsons Killay Sales

5/5

Google

Very helpful staff

Gerald · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Dear Mr Hale Thank you for your review and we are so pleased that you are happy with our … More

5/5

Google

Brilliant communication from Andrea.

Paul · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Paul It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

Excellent customer service. Highly recommend.

Chris · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good morning Mr O'Donnell Thank you for your review and we are so pleased that you are happy with our … More

5/5

Google

hi guys, I must say, outstanding communication and knowledge from Andrea at Dawsons Morriston branch, 5 star service,

Steven · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Steven It has been a pleasure working with you and we appreciate you taking the time … More

5/5

Google

Friendly, professional service. Andrea Devoy was outstanding.

Helen · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good afternoon Helen Exceptional customer service really is what we pride ourselves on. We know how … More

5/5

Google

Managed to get a good price and handle the sale of our house quickly and efficiently thanks Andrea

Tim · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Tim Thank you for your review and we are so pleased that you are happy with the … More

5/5

Google

Many thanks for the way they conducted the sale of the house we purchased, all went through smoothly and efficiently, and many thanks to @Andrea Devoy

Peter · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Dear Mr Cullen Many thanks for your 5 star review and positive feedback for Andrea. We know how … More

5/5

Google

Andrea was very helpful from the first time I spoke to her about my property purchase.She knows what she is talking about.Very knowledgeable.Thanks again

Allan · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hello Allan We are thrilled that you are happy with the service we provided as we put … More

5/5

Google

Very professional throughout. Arranged viewing extremely quickly, and we received an offer over asking price within 3 days. Excellent result.

JJ · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Hi JJ It has been a pleasure to work with you and we are so pleased we were able to … More

5/5

Google

We have had viewings before the photos and descriptions were done. Since being done the booked viewings are in double figures. Great photos and very helpful staff at Dawsons.

Chris · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Dear Chris It is our pleasure and thank you for choosing your local agent to help you. We … More

5/5

Google

Delighted with the prompt and kindly services from Andrea Dovey in particular who dealt with my property purchase. A very helpful, efficient and professional company. Also very happy with after sales service from Andrea!

Sylvia · 16 May 2023 · Dawsons Morriston Sales

Agent replied

Good morning Sylvia Thank you for your review and positive feedback for Andrea, our Senior Sales … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Dawsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Dawsons is among the RAN Awards 2025 winners.

RAN Awards winners in three years, the group and its branches: 2017, 2023, 2025.

RAN Awards by year, 2017 to 2023

Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

Dawsons is among The Negotiator Awards 2025 winners.

Source: The Negotiator Awards 2025 winners and runners-up, as published.

EA Masters

Dawsons is among EA Masters 2026 winners.

EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2025, 2026.

EA Masters by year, 2018 to 2025

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

More industry awards: Lettings Agency of the Year Awards

Lettings Agency of the Year Awards

Dawsons is among the Lettings Agency of the Year Awards 2016 winners.

Lettings Agency of the Year winners in five years, the group and its branches: 2012, 2013, 2014, 2015, 2016. A Lettings Agency of the Year winner every year since 2012.

Lettings Agency of the Year by year, 2012 to 2015

Source: Lettings Agency of the Year Awards 2016 winners, as published. Earlier years link to each year's list.

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Questions about Dawsons

Which Dawsons office has the most reviews?

Swansea has the most, with 375 reviews rated 4.3 out of 5, followed by Morriston Sales with 338.

Where are the Dawsons offices?

The eight Dawsons offices, by town:

What do sellers say about Dawsons?

147 reviews from sellers, rated 4.9 out of 5 on average. For example, HELEN wrote: "We were fortunate to find a buyer via word of mouth, so we didn't have an estate agent ourselves. Unfortunately, our Buyers Solicitor and Our Solicitor were ..."

What do buyers say about Dawsons?

94 reviews from buyers, rated 4.9 out of 5 on average. For example, Jenni wrote: "We, as first time buyers are extremely grateful for the outstanding service we have received from Sharon and the Dawson's Killay team. We feel extremely lucky ..."

What do landlords say about Dawsons?

33 reviews from landlords, rated 4.9 out of 5 on average. For example, Andrew wrote: "All staff within the agency were friendly and helpful. Matters were dealt with efficiently and promptly. I cannot speak highly enough of my experience....at all ..."

What do tenants say about Dawsons?

35 reviews from tenants, rated 4.9 out of 5 on average. For example, Matthew wrote: "Moving is always stressful but this move was made more so for me due to personal circumstances surrounding it. I was impressed with the attention and ..."

Has Dawsons won any awards?

Yes. In The Trusted Agent 2026 awards, Swansea won Gold, Swansea won Trusted Agent and Swansea won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 25 other industry awards since 2012.

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